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Regional hiringpublishedExternal employer
AAMH
AMH•Real Estate

Resident Manager

Location

Atlanta, Georgia, United States

Work type

Onsite

Employment

Full Time

Experience

3+ years

Compensation

$63K - $70K per year

Posted

2h ago

Summary and responsibilities

Role overview

Summary

This Resident Manager role involves overseeing a portfolio of single-family homes, focusing on enhancing the resident experience, managing lease lifecycles, and ensuring property compliance. Key responsibilities include fostering resident relationships, resolving inquiries, driving lease renewals, and implementing collection strategies.

Are you passionate about real estate and property management? We’re seeking a dedicated Resident Manager to oversee a portfolio of single-family homes. This role is pivotal in ensuring a superior resident experience, resolving customer service issues, optimizing resident retention, and processing documentation through the tenant lifecycle.


Responsibilities:

  • Foster positive relationships with residents in your assigned portfolio.

  • Respond promptly and professionally to resident inquiries, striving for swift resolution.

  • Drive lease renewals and execute new leases within the market.

  • Conduct move-out reconciliation, assess damages, and determine resident chargebacks in accordance with state laws.

  • Implement collection strategies to minimize evictions and delinquencies.

  • Represent the company at eviction hearings and monitor HOA compliance.

  • Adhere to all organizational systems, programs, training, policies, and procedures.


Requirements:

  • High School Diploma/GED required.

  • Bachelor’s degree in real estate, finance, business management, or a related field preferred.

  • Minimum of three (3) years of directly related experience in Property Operations, Real Estate, or Property Management preferred.

  • Real Estate License and any permits/certifications required by state’s real estate commission to engage in property management.

  • Intermediate knowledge of Microsoft Office (Word, Excel, Outlook) required.

  • Experience with property management software a plus.

  • Excellent verbal and written communication skills.

  • Strong tenant relationship management and negotiation skills.


Compensation

The anticipated pay range/scale for this position is $63,000.00 - $70,000.00 Annually. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.


Additional Compensation

This position is eligible to receive quarterly bonus payments.


Perks and Benefits

Employees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.

Updated 2h ago

Candidate fit

Skills and qualifications

Additional skills

Property Operations • 1+ yrs
Real Estate • 1+ yrs
Property Management • 1+ yrs
Microsoft Office • 1+ yrs
Property management software • 1+ yrs
Tenant relationship management • 1+ yrs
Negotiation • 1+ yrs
Communication • 1+ yrs

Experience

3+ years

Certifications

Real Estate License • Required
State real estate commission permits/certifications • Required

How this role is positioned

Role classification

Job domains

Real Estate & Facilities

Industries

Real Estate & PropTech

Employment

Full Time

Contract duration

Permanent

Hiring type

Direct

Global hiring

Location specific

Offer details

Compensation and benefits

Compensation

$63K - $70K per year

VisibilityShared on listing
CurrencyUSD
PeriodYearly

Benefits and perks

Dental Insurance
Vision Insurance
Paid Holidays
Paid Time Off (PTO)

Location, schedule, and role shape

Work setup

Work conditions

Primary locationAtlanta, Georgia, United States
Work typeOnsite
Global hiringNo

Bandwidth profile

peopleHigh • 8/10
physicalLow • 3/10
cognitiveMedium • 7/10
executionHigh • 8/10
creativityMedium • 5/10
uncertaintyMedium • 6/10
communicationHigh • 8/10

Context on the employer

Company snapshot

Company

AMH

Team size

Growing team

Location

Atlanta, Georgia, United States

Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.

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Resident Manager

Atlanta, Georgia, United States • Full Time