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Resident Manager
Location
Atlanta, Georgia, United States
Work type
Onsite
Employment
Full Time
Experience
3+ years
Compensation
$63K - $70K per year
Posted
2h ago
Summary and responsibilities
Role overview
Summary
This Resident Manager role involves overseeing a portfolio of single-family homes, focusing on enhancing the resident experience, managing lease lifecycles, and ensuring property compliance. Key responsibilities include fostering resident relationships, resolving inquiries, driving lease renewals, and implementing collection strategies.
Are you passionate about real estate and property management? We’re seeking a dedicated Resident Manager to oversee a portfolio of single-family homes. This role is pivotal in ensuring a superior resident experience, resolving customer service issues, optimizing resident retention, and processing documentation through the tenant lifecycle.
Responsibilities:
Foster positive relationships with residents in your assigned portfolio.
Respond promptly and professionally to resident inquiries, striving for swift resolution.
Drive lease renewals and execute new leases within the market.
Conduct move-out reconciliation, assess damages, and determine resident chargebacks in accordance with state laws.
Implement collection strategies to minimize evictions and delinquencies.
Represent the company at eviction hearings and monitor HOA compliance.
Adhere to all organizational systems, programs, training, policies, and procedures.
Requirements:
High School Diploma/GED required.
Bachelor’s degree in real estate, finance, business management, or a related field preferred.
Minimum of three (3) years of directly related experience in Property Operations, Real Estate, or Property Management preferred.
Real Estate License and any permits/certifications required by state’s real estate commission to engage in property management.
Intermediate knowledge of Microsoft Office (Word, Excel, Outlook) required.
Experience with property management software a plus.
Excellent verbal and written communication skills.
Strong tenant relationship management and negotiation skills.
Compensation
The anticipated pay range/scale for this position is $63,000.00 - $70,000.00 Annually. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.
Additional Compensation
This position is eligible to receive quarterly bonus payments.
Perks and Benefits
Employees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.
Updated 2h ago
Candidate fit
Skills and qualifications
Additional skills
Experience
3+ years
Certifications
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
$63K - $70K per year
Benefits and perks
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
AMH
Team size
Growing team
Location
Atlanta, Georgia, United States
Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.
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Resident Manager
Atlanta, Georgia, United States • Full Time