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Assistant Community Manager
Location
Pittsburgh, Pennsylvania, United States
Work type
Onsite
Employment
Full Time
Experience
2+ years
Compensation
$23 - $25 per hour
Posted
13h ago
Summary and responsibilities
Role overview
Summary
The Assistant Community Manager at Club at North Hills in Pittsburgh delivers an exceptional resident experience and ensures smooth day-to-day operations. This role serves as a primary point of contact for residents and visitors, conducts tours, responds to resident needs, and supports administrative tasks, reporting to the Area Community Manager.
About the Role
Morgan Properties is hiring an Assistant Community Manager for Club at North Hills in Pittsburgh. In this role, you’ll deliver an exceptional resident experience and keep day-to-day operations running smoothly. You’ll be a primary point of contact for residents and visitors, give tours, respond to resident needs, and support the administrative side of the community. You’ll report to the Area Community Manager and support the local Community Manager in maintaining high standards of service and engagement.
What You’ll Do
Resident Engagement and Customer Service
Create a welcoming, inclusive environment for residents and visitors
Respond to resident inquiries, comments, and feedback with excellent service
Lead walk-in tours and tours scheduled by the Regional Sales Team, which may involve driving to other communities
Work with the service team to make move-ins and move-outs smooth
Escalate significant resident or operational issues to the Area Community Manager
Community Operations
Inspect new residents’ homes to ensure a positive move-in experience
Walk the grounds to maintain curb appeal and flag major issues for the maintenance team
Help plan and run community events and engagement activities
Help ensure safety standards and company policies are followed on site
Administrative Responsibilities
Help review and maintain accurate resident accounts and records
Support preparation of required community reports
Assist with day-to-day administrative operations as assigned by the Community Manager
What We’re Looking For
2+ years of related experience or transferable skills, specifically in customer service
Excellent communication, interpersonal, and problem-solving skills
Strong attention to detail, time management, and organization
Adaptability and a positive attitude toward learning new methods
Valid and active driver’s license
Multifamily experience is a plus, but not required. If you come from hospitality, retail, banking, or another customer-facing field, we encourage you to apply.
Why Morgan Properties
At Morgan Properties, we enhance the lives of our residents by providing exemplary service, a best-in-class living experience, and a place they can truly call home. Our team lives out Morgan PRIDE: Passion, Respect, Integrity, Diversity, and Entrepreneurial Spirit.
Updated 7h ago
Candidate fit
Skills and qualifications
Additional skills
Experience
2+ years
Certifications
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
$23 - $25 per hour
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
Morgan Properties
Team size
Growing team
Location
Pittsburgh, Pennsylvania, United States
Established in 1985, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania, with a corporate office in Rochester, New York. Morgan Properties and its affiliates pursue a diversified investment strategy focusing on multifamily equity investments, commercial mortgage-backed securities, preferred equity, and whole loans.
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Assistant Community Manager
Pittsburgh, Pennsylvania, United States • Full Time