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MPMorgan Properties
Morgan Properties•Multifamily Real Estate

Assistant Community Manager

Location

Pittsburgh, Pennsylvania, United States

Work type

Onsite

Employment

Full Time

Experience

2+ years

Compensation

$23 - $25 per hour

Posted

13h ago

Summary and responsibilities

Role overview

Summary

The Assistant Community Manager at Club at North Hills in Pittsburgh delivers an exceptional resident experience and ensures smooth day-to-day operations. This role serves as a primary point of contact for residents and visitors, conducts tours, responds to resident needs, and supports administrative tasks, reporting to the Area Community Manager.

About the Role
Morgan Properties is hiring an Assistant Community Manager for Club at North Hills in Pittsburgh. In this role, you’ll deliver an exceptional resident experience and keep day-to-day operations running smoothly. You’ll be a primary point of contact for residents and visitors, give tours, respond to resident needs, and support the administrative side of the community. You’ll report to the Area Community Manager and support the local Community Manager in maintaining high standards of service and engagement.


What You’ll Do

  • Resident Engagement and Customer Service

    • Create a welcoming, inclusive environment for residents and visitors

    • Respond to resident inquiries, comments, and feedback with excellent service

    • Lead walk-in tours and tours scheduled by the Regional Sales Team, which may involve driving to other communities

    • Work with the service team to make move-ins and move-outs smooth

    • Escalate significant resident or operational issues to the Area Community Manager

  • Community Operations

    • Inspect new residents’ homes to ensure a positive move-in experience

    • Walk the grounds to maintain curb appeal and flag major issues for the maintenance team

    • Help plan and run community events and engagement activities

    • Help ensure safety standards and company policies are followed on site

  • Administrative Responsibilities

    • Help review and maintain accurate resident accounts and records

    • Support preparation of required community reports

    • Assist with day-to-day administrative operations as assigned by the Community Manager


What We’re Looking For

  • 2+ years of related experience or transferable skills, specifically in customer service

  • Excellent communication, interpersonal, and problem-solving skills

  • Strong attention to detail, time management, and organization

  • Adaptability and a positive attitude toward learning new methods

  • Valid and active driver’s license

  • Multifamily experience is a plus, but not required. If you come from hospitality, retail, banking, or another customer-facing field, we encourage you to apply.


Why Morgan Properties
At Morgan Properties, we enhance the lives of our residents by providing exemplary service, a best-in-class living experience, and a place they can truly call home. Our team lives out Morgan PRIDE: Passion, Respect, Integrity, Diversity, and Entrepreneurial Spirit.

Updated 7h ago

Candidate fit

Skills and qualifications

Additional skills

Customer Service • 1+ yrs
Communication • 1+ yrs
Interpersonal Skills • 1+ yrs
Problem-solving • 1+ yrs
Attention to Detail • 1+ yrs
Time Management • 1+ yrs
Organization • 1+ yrs
Adaptability • 1+ yrs

Experience

2+ years

Certifications

Valid Driver's License • Required

How this role is positioned

Role classification

Job domains

Administration
Real Estate & Facilities

Industries

Real Estate & PropTech

Employment

Full Time

Contract duration

Permanent

Hiring type

Direct

Global hiring

Location specific

Offer details

Compensation and benefits

Compensation

$23 - $25 per hour

VisibilityShared on listing
CurrencyUSD
PeriodHourly

Location, schedule, and role shape

Work setup

Work conditions

Primary locationPittsburgh, Pennsylvania, United States
Work typeOnsite
Global hiringNo

Bandwidth profile

peopleHigh • 8/10
physicalMedium • 5/10
cognitiveMedium • 6/10
executionMedium • 7/10
creativityLow • 4/10
uncertaintyMedium • 5/10
communicationHigh • 8/10

Context on the employer

Company snapshot

Company

Morgan Properties

Team size

Growing team

Location

Pittsburgh, Pennsylvania, United States

Established in 1985, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania, with a corporate office in Rochester, New York. Morgan Properties and its affiliates pursue a diversified investment strategy focusing on multifamily equity investments, commercial mortgage-backed securities, preferred equity, and whole loans.

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Assistant Community Manager

Pittsburgh, Pennsylvania, United States • Full Time