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Assistant Community Manager
Location
Dallas, Texas, United States
Work type
Onsite
Employment
Full Time
Experience
1-3 years
Compensation
$48K - $67.5K per year
Posted
1d ago
Summary and responsibilities
Role overview
Summary
The Assistant Community Manager, also known as Sales and Service Supervisor, assists the Community Manager in executing sales and marketing strategies, ensuring positive customer experiences, and coaching leasing consultants. This role focuses on achieving community goals, maximizing revenue, and maintaining high resident satisfaction.
Are you ready to take the helm of an extraordinary leasing team and revolutionize the apartment living experience? At Vivmark Residential, we don't just manage properties; we pioneer exceptional living experiences. If you're an accomplished property management professional with a passion for innovation and a vision for excellence, your next career move is here.
Vivmark Residential is searching for a Sales and Service Supervisor (Assistant Community Manager), a true industry leader who will spearhead our office operations, set new standards for quality, and ensure our residents experience nothing short of luxury living. Join us in redefining what it means to live in style and comfort the future of apartment management starts here!
The Sales and Service Supervisor (Assistant Community Manager) is responsible for assisting the Community Manager to maintain and execute an effective sales and marketing strategy, ensuring consistent and positive customer experiences, and helping to coach and train leasing consultants to achieve community goals. The Sales and Service Supervisor utilizes their leadership skills to create a better place to live and a top place to work.
Additional responsibilities include but are not limited to:
Assist in determining community sales goals and help motivate and coach leasing consultants to achieve those goals
Lease apartment homes; manage and convert prospect leads presenting and educating residents and prospective residents on all community information
Address and resolve customer service concerns in a timely and professional manner; ensure a level of service that results in high customer loyalty and satisfaction
Assist in the development, implementation and/or monitoring of programs to maximize revenue, control expenses, and improve customer experience within the community.
Support residents during the move-in process, lease renewals, move-out process and resident transfers
Call or visit competitive market communities to update market survey and keep apprised of changing market conditions
Plan and execute resident activities and events to foster positive community connections
Follow all applicable Vivmark policies and procedures to ensure compliance with federal, state and local laws and regulations, particularly those related to fair housing
You Have:
1-3 years of multifamily experience or related experience/education in a hotel, retail or restaurant environment
1 or more years of supervisory or training experience required
High school diploma or equivalency (GED) is required. Bachelor's degree preferred
Proficiency in using administrative software and Microsoft Office Suite
Updated 1d ago
Candidate fit
Skills and qualifications
Additional skills
Experience
1-3 years
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
$48K - $67.5K per year
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
Vivmark Residential
Team size
Growing team
Location
Dallas, Texas, United States
Vivmark Residential was formed through the merger of AvalonBay Communities and Equity Residential, aiming to be the most trusted and best-performing rental housing company in America. As an owner, developer, and manager of over 180,000 apartment homes across major US markets, Vivmark invests in team member growth and development, fostering lasting careers.
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Assistant Community Manager
Dallas, Texas, United States • Full Time