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VRVivmark Residential
Vivmark Residential•Residential Real Estate

Assistant Community Manager

Location

Dallas, Texas, United States

Work type

Onsite

Employment

Full Time

Experience

1-3 years

Compensation

$48K - $67.5K per year

Posted

1d ago

Summary and responsibilities

Role overview

Summary

The Assistant Community Manager, also known as Sales and Service Supervisor, assists the Community Manager in executing sales and marketing strategies, ensuring positive customer experiences, and coaching leasing consultants. This role focuses on achieving community goals, maximizing revenue, and maintaining high resident satisfaction.

Are you ready to take the helm of an extraordinary leasing team and revolutionize the apartment living experience? At Vivmark Residential, we don't just manage properties; we pioneer exceptional living experiences. If you're an accomplished property management professional with a passion for innovation and a vision for excellence, your next career move is here.

Vivmark Residential is searching for a Sales and Service Supervisor (Assistant Community Manager), a true industry leader who will spearhead our office operations, set new standards for quality, and ensure our residents experience nothing short of luxury living. Join us in redefining what it means to live in style and comfort the future of apartment management starts here!

The Sales and Service Supervisor (Assistant Community Manager) is responsible for assisting the Community Manager to maintain and execute an effective sales and marketing strategy, ensuring consistent and positive customer experiences, and helping to coach and train leasing consultants to achieve community goals. The Sales and Service Supervisor utilizes their leadership skills to create a better place to live and a top place to work.

Additional responsibilities include but are not limited to:

  • Assist in determining community sales goals and help motivate and coach leasing consultants to achieve those goals

  • Lease apartment homes; manage and convert prospect leads presenting and educating residents and prospective residents on all community information

  • Address and resolve customer service concerns in a timely and professional manner; ensure a level of service that results in high customer loyalty and satisfaction

  • Assist in the development, implementation and/or monitoring of programs to maximize revenue, control expenses, and improve customer experience within the community.

  • Support residents during the move-in process, lease renewals, move-out process and resident transfers

  • Call or visit competitive market communities to update market survey and keep apprised of changing market conditions

  • Plan and execute resident activities and events to foster positive community connections

  • Follow all applicable Vivmark policies and procedures to ensure compliance with federal, state and local laws and regulations, particularly those related to fair housing

You Have:

  • 1-3 years of multifamily experience or related experience/education in a hotel, retail or restaurant environment

  • 1 or more years of supervisory or training experience required

  • High school diploma or equivalency (GED) is required. Bachelor's degree preferred

  • Proficiency in using administrative software and Microsoft Office Suite

Updated 1d ago

Candidate fit

Skills and qualifications

Additional skills

Sales Strategy • 1+ yrs
Marketing Strategy • 1+ yrs
Customer Service • 1+ yrs
Coaching • 1+ yrs
Training • 1+ yrs
Revenue Maximization • 1+ yrs
Expense Control • 1+ yrs
Administrative Software • 1+ yrs

Experience

1-3 years

How this role is positioned

Role classification

Job domains

Sales

Industries

Real Estate & PropTech

Employment

Full Time

Contract duration

Permanent

Hiring type

Direct

Global hiring

Location specific

Offer details

Compensation and benefits

Compensation

$48K - $67.5K per year

VisibilityShared on listing
CurrencyUSD
PeriodYearly

Location, schedule, and role shape

Work setup

Work conditions

Primary locationDallas, Texas, United States
Work typeOnsite
Global hiringNo

Bandwidth profile

peopleHigh • 8/10
physicalMedium • 5/10
cognitiveMedium • 7/10
executionHigh • 8/10
creativityMedium • 6/10
uncertaintyMedium • 6/10
communicationHigh • 8/10

Context on the employer

Company snapshot

Company

Vivmark Residential

Team size

Growing team

Location

Dallas, Texas, United States

Vivmark Residential was formed through the merger of AvalonBay Communities and Equity Residential, aiming to be the most trusted and best-performing rental housing company in America. As an owner, developer, and manager of over 180,000 apartment homes across major US markets, Vivmark invests in team member growth and development, fostering lasting careers.

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Assistant Community Manager

Dallas, Texas, United States • Full Time