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Assistant Property Manager
Affordable Housing
Location
Oklahoma City, Oklahoma, United States
Work type
Onsite
Employment
Full Time
Experience
2+ years
Compensation
Compensation not disclosed
Posted
2h ago
Summary and responsibilities
Role overview
Summary
The Assistant Property Manager supports the planning, implementation, and daily operations of an affordable housing property. This role involves managing onsite activities, ensuring compliance with HUD regulations, and handling administrative, financial, and resident relations duties. Key responsibilities include preparing for various reviews, documenting lease violations, promoting resident satisfaction, and overseeing rent collection and accounting transactions.
Fairstead has an exciting opportunity at one of our properties, and we are looking for an Assistant Property Manager to join our team! The Assistant Property Manager assists and supports the planning, implementing, and managing the daily operations of the property. They assist in the management of onsite activities and the overall performance of the property. They perform various duties including administrative, financial, and resident relations.
RESPONSIBILITIES
Assists Property Manager to ensure compliance in all aspects of the HUD (Housing and Urban Development) 4350.3 Handbook.
Executes intervention strategies for tenants who are non-compliant with lease/compliance requirements.
Assists in the preparation of the property for REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and perform annual and interim recertification reviews.
Documents lease violations and coordinate evictions.
Promotes resident satisfaction and retention by responding to questions, complaints, and requests promptly. Taking appropriate action to resolve and address service issues.
Ensures the property’s maintenance team members respond and complete resident service requests.
Assisting tenants with requests, questions, problems, and complaints.
Alerting staff of move ins, move outs, any emergencies.
Provide excellent customer service and display a courteous and professional attitude towards all residents and visitors.
Responsible for regularly tracking arrears and following up with tenants per the company policy.
Oversee the lease renewal program for appropriate retention rate.
Works within house legal team to track status of rent payments.
Oversee accounting transactions and ensure all rents are collected, posted, and deposited daily.
Create purchase orders in Yardi.
Answer phone calls, messages, and emails promptly; within a few hours but never exceed 24 hours.
Perform or assist with any operations as required to maintain workflow and to meet schedules.
Perform other duties as needed.
Benefits
Generous employer contribution for Medical and Dental through United Healthcare.
Employer Paid Vision Plans.
Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.
12 paid Holidays.
15 days of PTO.
7 Sick days.
Employer Paid Life Insurance.
Flexible Spending Account.
Nationwide Pet Insurance.
Disability Insurance.
Laser Correction Discount.
Employee Discounts on appliances, apparel, and more.
QUALIFICATIONS:
To perform the job successfully, the following skills and/or experience are required to qualify for the position.
Two (2) years of experience in affordable housing leasing or property management.
Knowledge and experience in the local residential market.
Experience with EIV and Yardi.
Proficient in Microsoft Office Suite.
Strong written and verbal communication skills.
Great Customer Service skills.
Able to learn and work with property management applications.
Quick learner and great attitude.
Updated 2h ago
Candidate fit
Skills and qualifications
Additional skills
Experience
2+ years
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
Compensation not disclosed
Benefits and perks
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
Fairstead
Team size
Growing team
Location
Oklahoma City, Oklahoma, United States
Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 30,000 apartments, including pipeline, across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing that serves our residents at scale.
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Assistant Property Manager
Oklahoma City, Oklahoma, United States • Full Time