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Administrative Assistant
Location
Washington, Iowa, United States
Work type
Onsite
Employment
Full Time
Experience
3-5 years
Compensation
$21 - $25 per hour
Posted
2h ago
Summary and responsibilities
Role overview
Summary
The Administrative Assistant will manage the day-to-day operations of a Community Association, focusing on customer service and communication with Board of Trustees and homeowners. Key responsibilities include logging work requests, maintaining community information, and providing administrative support.
Job Overview:
As an Administrative Assistant, you’ll be responsible for assisting to the administration and coordination of all of the day-to-day operations of an assigned Community Association including handling customer service function and maintaining communication with Board of Trustees and homeowners.
Your Responsibilities:
Provide excellent customer service and maintain open lines of communication with fellow associates, homeowners and Board of Trustees
Have general knowledge and understanding of building systems and components
Log work requests in Connect and generate work orders for maintenance staff and/or contractors
Update work order log with notes and action taken by vendors.
Close open work orders in system when complete by vendor.
Update and maintain community information in Connect, including but not limited to the Community Web Site, Community Projects, Management Reports and all Association documents and forms
Utilize Connect’s Resident Alert feature in order to keep homeowners apprised of Association activities and important updates, subject to Board authorization
Provide Manager with work order log for inclusion in Board package.
Such other duties and responsibilities as may reasonably be directed and required
Skills & Qualifications:
Minimum of 3 years business experience in an administrative capacity or related experience
Critical thinking, problem solving, judgement and decision-making abilities are necessary.
Proficiency in computer programs like Microsoft Office, Outlook and Windows required.
Ability to work with sensitive and/or confidential information.
Physical Requirements / Working Environment:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 25 lbs. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary.
Must be able to sit and stand for extended periods of time.
Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business.
Must have finger dexterity for typing/using a keyboard.
Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas.
Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates.
Capable of working extended hours, to include evenings, weekends and holidays as necessary.
This position may alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting.
Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills.
Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental concerns.
Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties.
The work environment characteristics are normal office conditions for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.
What We Offer:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, and others. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Updated 2h ago
Candidate fit
Skills and qualifications
Additional skills
Experience
3-5 years
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
$21 - $25 per hour
Benefits and perks
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
FS Residential
Team size
Growing team
Location
Washington, Iowa, United States
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Administrative Assistant
Washington, Iowa, United States • Full Time