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Regional hiringpublishedExternal employer
FRFS Residential
FS Residential•Property Management

Administrative Assistant

Location

Washington, Iowa, United States

Work type

Onsite

Employment

Full Time

Experience

3-5 years

Compensation

$21 - $25 per hour

Posted

2h ago

Summary and responsibilities

Role overview

Summary

The Administrative Assistant will manage the day-to-day operations of a Community Association, focusing on customer service and communication with Board of Trustees and homeowners. Key responsibilities include logging work requests, maintaining community information, and providing administrative support.

Job Overview:

As an Administrative Assistant, you’ll be responsible for assisting to the administration and coordination of all of the day-to-day operations of an assigned Community Association including handling customer service function and maintaining communication with Board of Trustees and homeowners.


Your Responsibilities:

  • Provide excellent customer service and maintain open lines of communication with fellow associates, homeowners and Board of Trustees

  • Have general knowledge and understanding of building systems and components

  • Log work requests in Connect and generate work orders for maintenance staff and/or contractors

  • Update work order log with notes and action taken by vendors.

  • Close open work orders in system when complete by vendor.

  • Update and maintain community information in Connect, including but not limited to the Community Web Site, Community Projects, Management Reports and all Association documents and forms

  • Utilize Connect’s Resident Alert feature in order to keep homeowners apprised of Association activities and important updates, subject to Board authorization

  • Provide Manager with work order log for inclusion in Board package.

  • Such other duties and responsibilities as may reasonably be directed and required


Skills & Qualifications:

  • Minimum of 3 years business experience in an administrative capacity or related experience

  • Critical thinking, problem solving, judgement and decision-making abilities are necessary.

  • Proficiency in computer programs like Microsoft Office, Outlook and Windows required.

  • Ability to work with sensitive and/or confidential information.


Physical Requirements / Working Environment:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 25 lbs. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary.

Must be able to sit and stand for extended periods of time.

Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business.

Must have finger dexterity for typing/using a keyboard.

Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas.

Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates.

Capable of working extended hours, to include evenings, weekends and holidays as necessary.

This position may alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting.

Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills.

Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental concerns.

Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties.


The work environment characteristics are normal office conditions for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.


What We Offer:


As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, and others. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Updated 2h ago

Candidate fit

Skills and qualifications

Additional skills

Customer Service • 1+ yrs
Critical Thinking • 1+ yrs
Problem Solving • 1+ yrs
Decision-making • 1+ yrs
Microsoft Office • 1+ yrs
Outlook • 1+ yrs
Windows • 1+ yrs
Connect • 1+ yrs

Experience

3-5 years

How this role is positioned

Role classification

Job domains

Operations
Real Estate & Facilities

Industries

Real Estate & PropTech

Employment

Full Time

Contract duration

Permanent

Hiring type

Direct

Global hiring

Location specific

Offer details

Compensation and benefits

Compensation

$21 - $25 per hour

VisibilityShared on listing
CurrencyUSD
PeriodHourly

Benefits and perks

Dental Insurance
Vision Insurance
Paid Holidays

Location, schedule, and role shape

Work setup

Work conditions

Primary locationWashington, Iowa, United States
Work typeOnsite
Global hiringNo

Bandwidth profile

peopleHigh • 8/10
physicalMedium • 7/10
cognitiveMedium • 7/10
executionHigh • 8/10
creativityLow • 3/10
uncertaintyMedium • 6/10
communicationHigh • 8/10

Context on the employer

Company snapshot

Company

FS Residential

Team size

Growing team

Location

Washington, Iowa, United States

Administrative Assistant

Washington, Iowa, United States • Full Time