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Assistant Community Manager
Location
Charlotte, North Carolina, United States
Work type
Onsite
Employment
Full Time
Experience
1-2 years
Compensation
Compensation not disclosed
Posted
1d ago
Summary and responsibilities
Role overview
Summary
The Assistant Community Manager will support daily property operations, build strong resident relationships, and manage collections and leasing efforts at Creekside Canopy. This role involves providing outstanding customer service and stepping in to lead when the Community Manager is absent.
Are you a people-person who’s organized, detail-oriented, and thrives in a fast-paced environment? Join our team at Creekside Canopy in Charlotte, NC as an Assistant Community Manager and help us create a community residents are proud to call home!
What You’ll Do:
Assist the Community Manager with daily property operations.
Build strong resident relationships and provide outstanding customer service.
Lead collections efforts, including rent payments, delinquency follow-up, and payment plans.
Support leasing efforts, renewals, and resident retention programs.
Process lease paperwork, reporting, and compliance tasks.
Step in to lead when the Community Manager is out.
Work alongside a supportive, fun-loving team
Why You’ll Love It Here:
We value strong resident relationships and give you the tools to succeed in customer service and collections.
We believe in promoting from within, offering a clear path to Community Manager and beyond.
We believe in teamwork—your ideas and input will help shape how we serve our residents.
Grow your career in multifamily housing while making a difference every day!
Benefits Offered:
Medical Insurance (77% of employee/dependent premium paid by Lion)
Dental Insurance (99% of employee premium paid by Lion)
Vision Insurance (99% of employee premium paid by Lion)
Voluntary Plans including Life/AD&D, Accident, Critical Illness, Hospital Indemnity, and Pet Insurance
401(k) Retirement Savings Plan (6% Company Match)
Paid Time Off Policies:
Vacation
Sick Leave
Bereavement Leave
Holidays (New Years Day, MLK Day, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve, Christmas Day)
Paid Parental Leave
Paid Volunteer Time Off
Employee Assistance Program
Rewards Program
Requirements
What We’re Looking For:
1–2 years of property management or leasing experience preferred.
Strong background in resident relations and collections management.
Excellent communication, organization, and problem-solving skills.
Familiarity with property management software (Yardi).
A positive, team-oriented mindset.
Valid Driver's License and insured operable vehicle (Mileage Reimbursement offered)
Updated 1d ago
Candidate fit
Skills and qualifications
Additional skills
Experience
1-2 years
Certifications
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
Compensation not disclosed
Benefits and perks
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
Lion
Team size
Growing team
Location
Charlotte, North Carolina, United States
Lion is a company that values strong resident relationships, promotes from within, and fosters teamwork in the multifamily housing sector, aiming to create communities residents are proud to call home.
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Assistant Community Manager
Charlotte, North Carolina, United States • Full Time