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Leasing Administrator
Location
Lowell, Massachusetts, United States
Work type
Onsite
Employment
Full Time
Experience
0-2 years
Compensation
$26 - $27 per hour
Posted
1h ago
Summary and responsibilities
Role overview
Summary
As a Leasing Administrator, you will support the leasing process, assist prospective residents with rental applications, coordinate application approvals, and manage lease renewals. This role requires strong organizational skills, attention to detail, and a commitment to exceptional customer service in a fast-paced office environment.
Join Our Property Management Team!
We are seeking a highly organized, detail-oriented, and customer-focused Leasing Administrator to join our property management team in Lowell, MA. This is an excellent opportunity for someone who enjoys working with people, thrives in a fast-paced office environment, and takes pride in providing exceptional customer service.
As a Leasing Administrator, you will play an important role in supporting the leasing process, assisting prospective residents with rental applications, coordinating application approvals, and managing lease renewals. The ideal candidate is dependable, proactive, and comfortable managing multiple priorities while maintaining accuracy and professionalism.
What You'll Do
Serve as a primary point of contact for prospective residents throughout the rental application process.
Guide applicants through application requirements and assist with collecting necessary documentation.
Process applications in accordance with established company policies and qualification criteria.
Communicate application updates and decisions professionally and promptly.
Coordinate monthly lease renewals, including preparing notices and tracking resident responses.
Follow up with residents regarding lease renewals and notices to vacate.
Maintain accurate and organized leasing records within property management software.
What We're Looking For
Strong organizational skills and exceptional attention to detail.
Excellent written and verbal communication skills.
A positive, professional attitude and commitment to outstanding customer service.
Ability to manage multiple tasks, prioritize deadlines, and work independently.
Proficiency in Microsoft Office, including Outlook, Word, and Excel.
Strong computer, data entry, and proofreading skills.
Ability to handle confidential information with discretion.
Dependability, adaptability, and a team-oriented mindset.
Education & Experience
High school diploma or equivalent preferred.
Previous experience in leasing, property management, administration, or customer service is a plus.
Why Join Our Team?
You'll be part of a collaborative property management team where organization, communication, and excellent customer service make a meaningful difference every day. This position offers a consistent weekday schedule and the opportunity to build valuable experience in residential property management.
Updated 1h ago
Candidate fit
Skills and qualifications
Additional skills
Experience
0-2 years
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
$26 - $27 per hour
Benefits and perks
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
Heritage Properties
Team size
Growing team
Location
Lowell, Massachusetts, United States
Since Heritage Properties was founded over 45 years ago, our approach to investment, development, and management has always remained true to our company’s mission statement- “We put people first.” We invest our time into prioritizing residents, partners, staff, and the surrounding community to continually elevate our service, identify new opportunities, strengthen relationships, and improve our business model.
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Leasing Administrator
Lowell, Massachusetts, United States • Full Time