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Administrative Assistant
Location
Hyde Park, Massachusetts, United States
Work type
Onsite
Employment
Full Time
Experience
0-3 years
Compensation
$23 - $25 per hour
Posted
3h ago
Summary and responsibilities
Role overview
Summary
The Administrative Assistant provides administrative assistance, service, and support to the Property Manager and staff. Key responsibilities include representing the company professionally, managing office operations, assisting with rent collection, processing housing assistance, and coordinating leasing duties.
Position: Administrative Assistant Company: Beacon Communities FLSA Status: Nonexempt Reports To: Property Manager
Role Summary The Administrative Assistant provides core office support and customer service to the Property Manager, on-site staff, and residents. This position acts as a professional representative of the community, handling daily office administration, leasing support, rent collection procedures, and subsidized housing compliance paperwork.
Core Responsibilities
Office Operations and Administration
Greet visitors, applicants, and residents in a professional and welcoming manner.
Answer, screen, and route incoming phone calls while taking detailed messages.
Prepare, type, and organize correspondence, reports, spreadsheets, and files.
Monitor office supply levels, restock inventory, and maintain equipment.
Handle daily opening and closing procedures, ensuring confidential files remain secure.
Assist in preparing and tracking office budgets and operational expense records.
Compliance and Financial Support
Process monthly Section 8 housing assistance payment billing.
Complete tenant income certifications, annual recertifications, and TRACS transmissions.
Support rent collection workflows, record receipts, and assist with notice preparation and legal filings.
Leasing and Resident Services
Assist with applicant intake, file processing, eligibility interviews, and lease package preparation.
Conduct comprehensive orientations for new residents moving into the property.
Maintain service order logs, dispatch work requests, and align turn schedules with maintenance.
Build collaborative relationships with residents, local agencies, and vendors.
Uphold strict confidentiality for all tenant and applicant documentation.
Qualifications and Skills
Education and Experience
High school diploma or equivalent required; Associate degree in business or administration preferred.
1 to 2 years of related office, administrative, or property operations experience preferred.
Technical and Interpersonal Proficiencies
Intermediate skills in Microsoft Office (Word, Excel, Outlook, PowerPoint).
Experience with Yardi property management software preferred.
Strong written and verbal communication skills in English.
Proven ability to manage deadlines, shifting priorities, and confidential records.
High level of dependability, customer focus, adaptability, and personal ethics.
Physical and Travel Demands
Manual dexterity to operate standard office equipment, computers, and phone systems.
Ability to climb stairs and walk across property grounds for inspections or errands.
Occasional local travel for training seminars or visits to sister communities.
Benefits
Medical, dental, and vision coverage for employees working 24 or more hours weekly, plus HSA/FSA options.
Generous paid time off, including 13 paid holidays, vacation, personal days, sick time, summer flex hours, and early close Fridays.
401(k) retirement plan with employer matching.
Fully company-paid basic life insurance, with optional supplemental health and injury plans.
Employee Assistance Program (EAP), childcare and eldercare support, and ongoing career advancement opportunities.
Updated 3h ago
Candidate fit
Skills and qualifications
Additional skills
Experience
0-3 years
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
$23 - $25 per hour
Benefits and perks
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
Beacon Communities LLC
Team size
Growing team
Location
Hyde Park, Massachusetts, United States
Founded in 2004, Beacon Communities LLC is a privately-owned real estate firm that develops, acquires, invests in, and manages a wide range of multifamily housing. Beacon currently owns and manages approximately 150 properties including affordable housing, market rate housing, and mixed income-housing. Its developments range from new construction, to historic adaptive reuse, to the renovation of existing housing.
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Administrative Assistant
Hyde Park, Massachusetts, United States • Full Time