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Assistant Community Manager
Location
Hattiesburg, Mississippi, United States
Work type
Onsite
Employment
Full Time
Experience
2-5 years
Compensation
$19 - $21 per hour
Posted
1d ago
Summary and responsibilities
Role overview
Summary
The Assistant Community Manager supports the Community Manager in the overall operation of the property. Key responsibilities include collecting and posting rent, managing resident delinquencies and evictions, and executing pre-close and closeout accounting procedures.
Position Summary The Assistant Community Manager assists the Community Manager with the overall operation of the property. This position is also responsible for collecting and posting rent payments; managing resident delinquencies, evictions, and legal notices; and performing pre-close and closeout accounting processes.
Essential Duties and Responsibilities
Maintains accounts receivable, including collecting and posting rent, making daily bank deposits, and maintaining a balanced, accurate rent roll.
Accurately and timely completes daily, weekly, and monthly financial and leasing reports, including month-end pre-close, closeout, market surveys, and the lease expiration matrix.
Audits records and files to identify dates requiring administrative action, such as lease expirations, delinquent accounts, and unlawful detainers.
Collects delinquent account balances from previous residents and processes evictions, including preparing paperwork, serving notices, and attending court hearings.
Leases apartments as needed, processes move-ins, move-outs, and lease renewals, and audits all new and current lease agreements and resident files for accuracy.
Shops competitive properties and manages social media by creating engaging content across various platforms.
Inspects buildings and grounds to ensure safety and cleanliness, alerting Maintenance to repair needs.
Assists the Community Manager with training staff on leasing, traffic entry, marketing, maintenance, and general office operations, as well as submitting timecards.
Composes routine correspondence, rental notices, letters, and memorandums.
Assists with resident relations, problem resolution, and retention, including planning and organizing property social events.
Assumes responsibility for property operations in the absence of the Community Manager.
Participates in company-provided training on fair housing, safety, non-discrimination, and harassment prevention.
Skills and Specialized Knowledge
Working knowledge of personal computers, email, Microsoft Word, Excel, and Entrata or other on-site accounting software.
Basic to intermediate mathematical and accounting skills, with the ability to read and comprehend budgets, financial reports, and accounting data.
Comprehension of federal fair housing laws and applicable local housing provisions.
Excellent customer service, interpersonal, and professional verbal and written communication skills.
Strong organizational and time-management skills, with the ability to multi-task, set and meet goals, and consistently meet deadlines.
Ability to make quick, effective decisions, analyze and resolve problems, and defuse situations involving difficult people.
Demonstrated ability to close a sale, manage and train a team, maintain confidentiality, and remain flexible and creative.
Required Licenses and Other Requirements
Current driver license, automobile insurance, and ability to drive an automobile.
Real estate license and other licenses or certifications as required by state law.
Must maintain a professional appearance and comply with the prescribed uniform policy.
Regular, consistent attendance; must be available for overtime, weekends, non-traditional holidays, on-call shifts, and some travel.
Must be reachable at all times via phone or pager, except during approved time off.
Physical Demands, Mental Functions, and Work Environment
Extended periods of standing, walking, and sitting; frequent climbing, reaching, talking, hearing, and moderate pulling; recurring movement of fingers, hands, wrists, legs, and feet; ability to lift or move up to 50 pounds.
Pronounced near and far visual acuity, field of vision, color distinction, and spatial judgment.
Ability to compare, copy, compute, compile, analyze, coordinate, synthesize, negotiate, communicate, and instruct under minimal to moderate supervision and in stressful situations.
Exposure to varying outdoor weather conditions, noise, vibrations, atmospheric conditions, and confined spaces.
Potential exposure to communicable diseases, aggressive individuals, chemicals, electrical shock, heights, mechanical parts, fire, and radiation.
Updated 1d ago
Candidate fit
Skills and qualifications
Additional skills
Experience
2-5 years
Certifications
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
$19 - $21 per hour
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
The Chelsea
Team size
Growing team
Location
Hattiesburg, Mississippi, United States
The Assistant Community Manager assists the Community Manager with the overall operation of the property, including collecting rent, managing delinquencies, evictions, and performing accounting processes.
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Assistant Community Manager
Hattiesburg, Mississippi, United States • Full Time