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APAction Property Management
Action Property Management•Property Management

Concierge

Location

Dallas, Texas, United States

Work type

Onsite

Employment

Full Time

Experience

0-2 years

Compensation

$20 - $22 per hour

Posted

4h ago

Summary and responsibilities

Role overview

Summary

The Concierge at Action Property Management is responsible for delivering exceptional 5-star customer service, maintaining the front desk and lobby appearance, and monitoring access control. This role involves providing concierge services, handling incoming calls, distributing parcels, and addressing resident and guest concerns.

Who We Are
With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.

Work Schedule: Monday - Friday 7 AM - 3 PM

Job Responsibilities:

  • Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction

  • Maintain the appearance of the front desk area, lobby, and main elevators

  • Monitor lobby activity and maintain access control

  • Provide concierge services

  • Complete Daily Activity Report

  • Answer and direct incoming phone calls. Receive and distribute resident parcels

  • Address resident and guest concerns and questions

  • Demonstrate strong understanding of the association's governing documents

Qualifications / Requirements:

  • Must be at least 18 years of age and successfully pass a pre-employment background check and drug screening

  • Minimum of a High School Diploma or equivalent.

  • At least 6 months of customer service experience. Hospitality, luxury retail or fine dining experience is preferred

  • Hospitality Management college students or recent graduates are highly desired

  • Polished and professional appearance and demeanor

  • Upbeat and positive team player attitude

  • Strong judgment and solutions-oriented

  • Proactive customer service approach

Why Join Action?
Action Property Management is committed to attracting and retaining the best talent in the industry.
Proudly certified as a Great Place to Work® in 2025
Rated 4.0 stars on Glassdoor - Check out our reviews here

Team Member Perks:

  • Comprehensive health benefits and paid time off package for qualifying employees

  • Exclusive employee discounts through ADP Marketplace

  • On-going hospitality and property management training

  • Opportunities for career growth and advancement

  • Values driven company culture promoting team work and excellence

Compensation: $20 - $22 an hour

Schedule: Monday - Friday, 7 AM - 3 PM

Why You'll Love Working at Action
At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact.

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Updated 4h ago

Candidate fit

Skills and qualifications

Additional skills

Customer Service • 1+ yrs
Access Control • 1+ yrs
Concierge Services • 1+ yrs
Daily Activity Reporting • 1+ yrs
Phone Etiquette • 1+ yrs
Parcel Distribution • 1+ yrs
Problem Solving • 1+ yrs
Judgment • 1+ yrs

Experience

0-2 years

How this role is positioned

Role classification

Job domains

Operations
Real Estate & Facilities

Industries

Real Estate & PropTech

Employment

Full Time

Contract duration

Permanent

Hiring type

Direct

Global hiring

Location specific

Offer details

Compensation and benefits

Compensation

$20 - $22 per hour

VisibilityShared on listing
CurrencyUSD
PeriodHourly

Benefits and perks

Paid Time Off (PTO)
Employee Discounts
Dental Insurance
Vision Insurance

Location, schedule, and role shape

Work setup

Work conditions

Primary locationDallas, Texas, United States
Work typeOnsite
Global hiringNo

Bandwidth profile

peopleHigh • 9/10
physicalLow • 4/10
cognitiveMedium • 5/10
executionMedium • 7/10
creativityLow • 3/10
uncertaintyMedium • 5/10
communicationHigh • 8/10

Context on the employer

Company snapshot

Company

Action Property Management

Team size

Growing team

Location

Dallas, Texas, United States

With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.

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Concierge

Dallas, Texas, United States • Full Time