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GGlick
Glick•Property Management

Assistant Property Manager

Location

Virginia Beach, Virginia, United States

Work type

Onsite

Employment

Full Time

Experience

2+ years

Compensation

Compensation not disclosed

Posted

13h ago

Summary and responsibilities

Role overview

Summary

The Assistant Property Manager supports the Property Manager in ensuring satisfactory cash flow, property maintenance, and customer satisfaction for a 200-unit apartment community. Key responsibilities include handling resident inquiries, assisting with leasing processes, rent collection, and maintaining accurate records in compliance with regulations.

Overview

We are looking for an exceptional Assistant Property Manager to join our team at our 200-unit Carriage House Virginia Beach apartment community!

The Assistant Property Manager is responsible for assisting the Property Manager with ensuring the community generates a satisfactory cash flow, the property is maintained in accordance with Company standards, assures customer satisfaction, and manages the property in the absence of the Property Manager.

Responsibilities

The Assistant Property Manager must be able to perform the following tasks:

  • Promptly answer telephone and e-mail inquiries from residents and prospective residents.

  • Follow-up on emails from prospective residents with the goal of obtaining an appointment to show the community.

  • Assist with completing move-ins, move-outs, certifications, and renewals.

  • Greet prospective residents, tour the model/vacant and demonstrate the features and benefits of the interior of the apartment homes and amenities, explain terms of occupancy, and provide information about local areas.

  • Close the sale with prospective residents and obtain a holding deposit, if applicable, and application for an apartment or waiting list.

  • Promptly follow up with prospective residents who have not yet leased to continue the sales process and secure the sale.

  • Determine and certify the eligibility of prospective residents, following government regulations and Company procedures.

  • Assist with marketing surveys.

  • Pursue and collect rent payments, assist with delinquencies, and court filings.

  • Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.

  • Prepare, submit, and maintain accurate records, reports, and documents.

  • Ensure confidentiality of all data in the resident files (i.e., income, credit reports, assets, etc.).

  • Provide information and reports in coordination with other departments as needed.

  • Conduct all activities in accordance with HUD regulations and Fair Housing requirements.

Qualifications

  • High school diploma or equivalent combination of education, training, or experience.

  • Property Management experience preferred.

  • Must be detail oriented and organized.

  • Must have and maintain a valid driver’s license in the state of residence.

  • Able to work a varied schedule including weekends.

  • Must be willing to travel for training and meetings.

  • Must be able to communicate effectively verbally and in writing.

  • Must be able to read and comprehend the English language.

  • Fluent in Spanish is a plus.

Updated 8h ago

Candidate fit

Skills and qualifications

Additional skills

Property Management • 1+ yrs
Customer Service • 1+ yrs
Leasing • 1+ yrs
Rent Collection • 1+ yrs
Record Keeping • 1+ yrs
Regulatory Compliance • 1+ yrs
Organizational Skills • 1+ yrs
Communication • 1+ yrs

Experience

2+ years

How this role is positioned

Role classification

Job domains

Sales
Real Estate & Facilities

Industries

Real Estate & PropTech

Employment

Full Time

Contract duration

Permanent

Hiring type

Direct

Global hiring

Location specific

Offer details

Compensation and benefits

Compensation

Compensation not disclosed

VisibilityShared on listing
CurrencyUSD
PeriodYearly

Benefits and perks

Paid Holidays
Dental Insurance
Vision Insurance

Location, schedule, and role shape

Work setup

Work conditions

Primary locationVirginia Beach, Virginia, United States
Work typeOnsite
Global hiringNo

Bandwidth profile

peopleHigh • 8/10
physicalLow • 4/10
cognitiveMedium • 7/10
executionHigh • 8/10
creativityLow • 3/10
uncertaintyMedium • 5/10
communicationHigh • 8/10

Context on the employer

Company snapshot

Company

Glick

Team size

Growing team

Location

Virginia Beach, Virginia, United States

Glick is a great place to work with a family-oriented culture.

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Assistant Property Manager

Virginia Beach, Virginia, United States • Full Time