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Community Assistant
Location
Cayce, South Carolina, United States
Work type
Onsite
Employment
Full Time
Experience
1+ years
Compensation
$18 - $18 per hour
Posted
5d ago
Summary and responsibilities
Role overview
Summary
The Community Assistant will support residents and operations at a student-housing community. Key responsibilities include fostering community cohesion, providing administrative and operational support, assisting with leasing, and ensuring excellent customer service.
Community Development
Maintains frequent and consistent hours of availability in the office for resident issues
Establishes rapport with each resident and attempts to develop a feeling of group respect, responsibility, and cohesiveness amongst the community
Refers resident relations issues to the Property Manager and/or Assistant Property Manager
Spreads awareness of security procedures and precautions
Maintains confidentiality in situations where it is warranted/needed
Assists with any resident programming and activities for the community
Administrative + Operational Support
Performs various administrative duties related to successful operations of the community
Reports on any maintenance and repair work needed to Maintenance Staff promptly
Assists with opening and closing procedures
Assists with the marketing and social media initiatives for the Property
Assists with all aspects of the leasing process, gives tours to prospective residents, accepting applications, processing license agreements, assigning rooms, and assisting with promotional events as requested
Provides excellent customer service to current and prospective residents at all times
Training + Development
Attends any assigned training workshops throughout employment; i.e., Orientation, School of Leasing, etc.
Completes required online Grace Hill training on a regular basis to ensure compliance with related regulatory requirements and interactions with resident community
Physical Demands + Work Environment
Must be able to stand/walk for 8 to 10 hours.
Frequent body movements including ability to lift up to 50 pounds, bend, stoop, squat, reach, push, and pull.
Ability to work indoors and outdoors during various weather conditions.
Frequently may be exposed to outdoor spaces, service areas, or other environments which will, by their nature, have variances in air quality, temperature, walking surfaces, lighting, and other physical aspects.
Potential exposure to substances such as paints, cleaning agents, chemicals, etc. which may be considered irritants.
Job Overview + Requirements
Job Type: Community Assistant, Non – Exempt
Work Hours: Full – Time; Schedules are set in advance based on business needs; rotating weekend availability is required.
Physical Requirements: standing, kneeling, lifting, carrying, etc.
Required Education: High School Diploma; applicable work history
Required Experience: 1+ years of experience in customer service, hospitality, and/or property management. Familiar with Microsoft Office applications and social media platforms.
Qualities: Demonstrates integrity on a personal and professional level. Strong teamwork skills. Willing to work respectfully with people of diverse backgrounds, excellent communication and customer service skills. Willingness to assist other team members as needed and good work and safety habits
Benefits + Time Off
Medical – Highmark BlueShield of Northeastern NY – 3 insurance plans with HSA options; eligibility 1st of the month following 30 days.
Dental + Vision – eligibility 1st of the month following 30 days.
Life Insurance – Company paid Basic Life Insurance Policy (1x Annual Salary) with additional Voluntary Life Plans; eligibility 1st of the month following 30 days.
401K Retirement Plan – Voya Financial; Employee Contribution Eligibility at 1st of the month following 90 days; eligible for Employer Match after 1 Year of Service; up to 4% Company Match.
Additional Benefits – Employee Assistance Program; United Concierge Medicine (24/7 telemedicine service, including Mental Health); Calm App premium subscription; Learning Care Group (childcare tuition discount); Dependent Care FSA; Tuition Assistance Program.
PTO – Personal (24 Hours), Sick (56 Hours), and Vacation Time (80 Hours; escalated over tenure period based on years of service up to 160 Hours); eligibility after 90-day Introductory Period.
Holidays – 10 Company Paid Holidays.
Updated 5d ago
Candidate fit
Skills and qualifications
Additional skills
Experience
1+ years
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
$18 - $18 per hour
Benefits and perks
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
The United Group of Companies, Inc.
Team size
Growing team
Location
Cayce, South Carolina, United States
The United Group of Companies, Inc. – celebrating over 50 Years in business - is a full-service, vertically integrated leader in real estate development and management with over 50 years of industry expertise. Our mission is to develop, build, and acquire vibrant communities where our residents, investors, partners, and commercial clients feel welcome, connected, and fulfilled. Our commitment to innovation sets us apart and is evident in our award-winning lifestyle programs. We firmly believe that where you live, and work, should be an experience that enriches and improves your life. United Group provides a place to call home and a space where businesses thrive in all the communities we join.
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Community Assistant
Cayce, South Carolina, United States • Full Time