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RPReal Property Management Pros
Real Property Management ProsProperty Management

Assistant Property Readiness Coordinator

Location

Alexandria, Virginia, United States

Work type

Hybrid

Employment

Full Time

Experience

0-1 years

Compensation

$18 - $25 per hour

Posted

3h ago

Summary and responsibilities

Role overview

Summary

The Assistant Property Readiness Coordinator will manage move-ins and move-outs, coordinate 'Make Ready' maintenance projects, and ensure high resident satisfaction. This role involves extensive communication with residents, vendors, and internal teams, alongside meticulous record-keeping to support single-family property management operations.

Ready to create exceptional experiences for Residents while diving into the world of single-family property management? Join Real Property Management Pros as our Assistant Property Readiness Coordinator and play a vital role in ensuring smooth move-ins, efficient move-outs, and top-tier customer service.

Why Join Real Property Management Pros?

  • Hands-On Training: Whether you’re a recent grad or pivoting careers, we’ll teach you the ins and outs of single-family property management, from property evaluations to coordinating “Make Ready” maintenance projects.

  • Local Expertise, National Support: We’re a locally owned franchise of North America’s largest residential property management organization, giving you the best of both worlds—personalized mentorship backed by national resources.

  • Positive Resident Experience: We’re on a mission to elevate our NPS (Net Promoter Score) by delivering a first-class experience to every Resident. Your role is key in ensuring our Residents love their new homes and feel supported throughout their rental journey.

  • Collaborative Environment: You’ll join a team that values communication, teamwork, and proactive problem-solving—so you’ll always have support at your fingertips.

What You’ll Do
1) Oversee Move-Ins & Move-Outs

  • Schedule and conduct property evaluations, ensuring Residents move in seamlessly and have a positive first impression.

  • Document property conditions at move-in and move-out, address questions, and coordinate any necessary follow-up.

2) Coordinate Make-Ready Projects

  • Organize repairs, cleanings, and other services between Resident turnovers.

  • Communicate with vendors, contractors, and internal teams to ensure homes are fully prepped for new Residents.

3) Champion Resident Satisfaction

  • Serve as a primary point of contact for Residents during the transition periods, answering questions and resolving concerns.

  • Encourage Residents to provide feedback and positive reviews as we strive to enhance our NPS score.

4) Collaborate with the Leasing Team

  • Work closely with Leasing Agents to share updates on property conditions, track progress, and ensure our Landlord/Investor clients stay informed.

  • Provide concierge-level service by educating Investors on property statuses and potential upgrades.

5) Maintain Detailed Records

  • Accurately document all interactions and property details in our software systems.

  • Keep digital and physical records updated for compliance and accountability.

Who You Are

  • Customer-Focused: You genuinely enjoy helping people and understand the importance of creating positive experiences for Residents.

  • Detail-Oriented: You notice the small things that make a big difference in property condition evaluations and make-ready processes.

  • Organized & Flexible: You can juggle multiple tasks, re-prioritize as needed, and keep projects running on time.

  • A Clear Communicator: You can relay information effectively to Residents, Investors, contractors, and fellow team members—both verbally and in writing.

  • Tech-Savvy: Comfortable using software tools, apps, and online platforms to keep tasks on track and communicate updates.

  • Locally Based: You live in Northern Virginia (ideally within the territory where your portfolio is located) to handle field work and property visits.

  • Interest in Real Estate: Whether you’re exploring a new career path or have some background in related fields (e.g., mortgage processing, project coordination), you’re eager to learn about single-family property management.

Qualifications

  • High school diploma or equivalent required; college degree preferred (recent grads encouraged to apply).

  • Experience in a customer-facing or project coordination role is a plus.

  • Valid driver’s license and reliable transportation for on-site visits.

  • Ability to pass background checks in accordance with local regulations.

Updated 3h ago

Candidate fit

Skills and qualifications

Additional skills

Customer Service • 1+ yrs
Detail Orientation • 1+ yrs
Organization • 1+ yrs
Communication • 1+ yrs
Project Coordination • 1+ yrs
Vendor Management • 1+ yrs
Record Keeping • 1+ yrs
Software Proficiency • 1+ yrs

Experience

0-1 years

Certifications

Valid driver’s license • Required
Background checks • Required

How this role is positioned

Role classification

Job domains

Operations
Real Estate & Facilities

Industries

Real Estate & PropTech

Employment

Full Time

Contract duration

Permanent

Hiring type

Direct

Global hiring

Location specific

Offer details

Compensation and benefits

Compensation

$18 - $25 per hour

VisibilityShared on listing
CurrencyUSD
PeriodHourly

Benefits and perks

Performance Bonus
Paid Holidays
Paid Time Off (PTO)

Location, schedule, and role shape

Work setup

Work conditions

Primary locationAlexandria, Virginia, United States
Work typeHybrid
Global hiringNo

Bandwidth profile

peopleMedium7/10
physicalMedium5/10
cognitiveMedium6/10
executionHigh8/10
creativityLow4/10
uncertaintyMedium6/10
communicationHigh8/10

Context on the employer

Company snapshot

Company

Real Property Management Pros

Team size

Growing team

Location

Alexandria, Virginia, United States

Real Property Management Pros is a locally owned franchise of North America’s largest residential property management organization, focused on creating exceptional experiences for Residents and elevating their NPS by delivering a first-class experience.

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Assistant Property Readiness Coordinator

Alexandria, Virginia, United StatesFull Time