Lead / Senior Product Manager, Regulatory Licensing (NEA)

The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.

Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Learn more about GovTech at tech.gov.sg.

About Sustainability & Environment Cluster (SEC)

The Sustainability & Environment Cluster (SEC) is a part of GovTech's Government Digital Transformation team, where we support the Ministry of Sustainability & Environment and its statutory boards — such as National Environment Agency — by developing digital solutions for weather and climate, public health, sustainability, and environmental protection.

National Environment Agency (NEA) is driving Singapore's public health and environmental sustainability efforts through digital transformation — making our licensing, enforcement, and service delivery systems more accessible, user-friendly, and impactful. From streamlining licensing journeys to designing citizen-facing services, our digital products touch the lives of Singaporeans, businesses, and government officers alike.

At National Environment Agency (NEA), we are always on the lookout for high performing individuals who share our aspiration of making Singapore one of the world’s best living environments.

We are seeking a dynamic and strategic Lead / Senior Product Manager to lead our Regulatory licensing product team. This individual will play a pivotal role in shaping the vision, strategy, and execution of the regulatory licensing platform. The Lead Product Manager will collaborate with cross-functional teams to drive product innovation, ensure market fit, and deliver exceptional value to our business customers.

[What you will be working on]

• Strategic Vision and Leadership: Develop and articulate a compelling product vision and strategy aligned with the agency’s overall goals. Lead the product team to achieve this vision.

• Product Lifecycle Management: Oversee the entire product lifecycle from ideation to launch and post-launch optimization. Ensure timely delivery of high-quality products.

• Roadmap Development: Create and maintain a comprehensive product roadmap that prioritizes features and enhancements based on business impact, customer feedback, and market demand.

• Stakeholder Collaboration: Work closely with engineering, design, and customer support teams to ensure alignment and effective communication throughout the product development process.

• Performance Metrics: Define and track key performance indicators (KPIs) or OKRs to measure product success and inform decision-making. Use data-driven insights to make informed adjustments to the product strategy.

• Customer Advocacy: Act as the voice of the customer within the organization. Ensure that customer needs and feedback are integrated into product planning and development.

• Innovation and Improvement: Foster a culture of continuous improvement and innovation. Stay abreast of industry trends and emerging technologies to drive product evolution.

• Mentor other product managers: Provide guidance and leadership to fellow product managers, fostering a culture of continuous learning and collaboration while developing strategic thinking capabilities across the product team.

• Track product performance: Monitor and analyse product metrics and user feedback to ensure alignment with business objectives and customer needs, enabling data-driven decisions for product improvements.

[What we are looking for]

• Bachelor’s degree in Business, Engineering, or a related field. MBA or advanced degree preferred.

• 8+ years of experience in product management, with a proven track record of managing successful products and mentoring other product managers.

• Strong leadership and team management skills.

• Excellent analytical, problem-solving, and decision-making abilities.

• Excellent communication and interpersonal skills.

• Experience with agile methodologies and product management tools.

• Ability to work effectively in a fast-paced, dynamic environment.

What we offer you:

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs.

We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

Learn more about life inside GovTech at go.gov.sg/GovTechCareers.

Stay connected with us on social media at go.gov.sg/ConnectWithGovTech