Lead Product Manager, IMDA

The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.

Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Learn more about GovTech at tech.gov.sg.

[About the product]

Digital Access is a core IMDA initiative that supports digital inclusion by providing low-income households and seniors with affordable connectivity and digital devices.

[About the role]

We are looking for a Lead Product Manager to take ownership of a complex product area within Digital Access and to build the product function around it. This includes setting the operating model, the ceremonies, and the bar for product craft, and bringing the methodology and rigour of a modern product company to an IMDA core platform. You would also need to coordinate with multiple WOG product teams to bring a best of class delivery to IMDA.

This is a forward-deployed role: you will be a GovTech product leader embedded within Infocomm Media Development Authority (IMDA), working day-to-day alongside agency stakeholders, policy owners, and design and engineering teams. The role blends deep, hands-on product ownership with leadership of a small and growing team of product managers. You will operate with a high degree of autonomy, shape the direction of your area, and invest meaningfully in the people around you.

[What you will be working on]

Building the product function

You will establish how product is done on Digital Access — the operating model, the ceremonies, the discovery and delivery rhythm, and the standards for prioritisation and product craft. You will lead and grow a small team of product managers, set the bar for product thinking and execution, and create genuine opportunities for them to stretch. Just as importantly, you will partner with the existing business analysts and engineers as the team builds its product practice together — identifying those with product-management potential and coaching them toward it. You will contribute to raising hiring and assessment standards as the team scales.

Product strategy & execution

You will own the strategy and roadmap for your product area — translating complex business, regulatory, and technical inputs into a sequenced, measurable plan. You will set OKRs and success metrics, drive discovery, and make clear, well-documented prioritisation trade-offs. Drawing on user research, industry feedback, and platform data, you will validate or rule out ideas before development begins, and lead end-to-end execution to a high standard of quality, security, accessibility, and compliance. You will champion speed and simplicity within a large problem space while remaining clear-eyed about technical debt.

Agency partnership

Embedded within IMDA, you will help strengthen the product partnership between GovTech and IMDA. This means partnering with business and policy stakeholders to translate needs into well-framed product outcomes, and helping shape a sustainable operating model for how the two organisations collaborate on Digital Access. You will role-model the standards — prioritisation rigour, evidence-based decisions — that raise the bar for how the work is done.

Stakeholder management & organisational influence

Digital Access spans several government agencies, industry players, and vendor partners. You will build alignment through evidence, trust, and well-earned relationships — resolving complex dependencies, navigating competing requirements, and securing senior-management support for product strategy and investment. When stakeholder conflicts arise, you will be expected to facilitate solutioning toward strategic outcomes.

[What we are looking for]

• 8+ years of product management experience, with a track record of shipping outcomes on enterprise, platform, or grants products

• Experience establishing product practice — operating models, ceremonies, ways of working — in a team building or scaling its product capability

• Experience leading PMs and cross-functional teams in complex, multi-stakeholder environments

• Strong product craft: discovery, prioritisation, metrics, writing, and stakeholder influence

• Comfort operating in ambiguity and leading without formal authority, holding yourself accountable to outcomes over outputs

• Technical literacy to work effectively with engineers on platform, data, and integration trade-offs

Good to have:

• Domain knowledge in the ICT and grant-based systems

• Government or public-sector digital transformation experience

• Experience modernising or re-platforming complex legacy or grant systems

• Experience building or scaling a product team

What we offer you:

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs.

We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

Learn more about life inside GovTech at go.gov.sg/GovTechCareers.

Stay connected with us on social media at go.gov.sg/ConnectWithGovTech