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Administrative Assistant
Location
Boca Raton, Florida, United States
Work type
Onsite
Employment
Full Time
Experience
1-2 years
Compensation
$24 - $24 per hour
Posted
7h ago
Summary and responsibilities
Role overview
Summary
The Administrative Assistant provides key support to the Community Manager and Board of Directors, managing daily office operations and coordinating communication with homeowners. This role is crucial for assisting with community policies, maintaining records, and ensuring efficient administrative functions.
Position Overview
The Administrative Assistant is a key support role responsible for providing administrative and customer service support to the Community Manager and Board of Directors. This position involves managing day-to-day office operations, coordinating communication with homeowners, and assisting with the implementation of community policies and procedures.
Key Responsibilities
Administrative Support:
Assist the Community Manager in daily operations, including scheduling, organizing files, and managing correspondence.
Prepare agendas, meeting minutes, and reports for HOA board meetings.
Maintain accurate homeowner records, ensuring confidentiality and compliance with regulations.
Homeowner Communication:
Respond to homeowner inquiries via phone, email, and in person in a timely and professional manner.
Distribute newsletters, notices, and other communications to the community as directed by the Community Manager.
Recordkeeping and Reporting:
Manage and update HOA records, including architectural review requests, violation logs, and assessment payments.
Generate monthly reports on community operations, homeowner interactions, and compliance activities.
Event and Project Coordination:
Assist with the planning and coordination of community events, such as annual meetings or social gatherings.
Support special projects, including vendor coordination and contract management, as needed.
Policy Enforcement Assistance:
Process and track architectural review applications, ensuring proper documentation and compliance with HOA guidelines.
Assist the Violations Coordinator by organizing violation notices, follow-ups, and homeowner responses.
Office Management:
Maintain office supplies and equipment, ensuring the office is organized and operates efficiently.
Handle incoming mail, deliveries, and other administrative tasks as required.
Qualifications
High school diploma or equivalent required; an associate degree or higher in a related field is preferred.
Minimum of 1-2 years of experience in administrative support, property management, or HOA operations.
Customer service experience is highly valued.
Strong organizational and multitasking skills.
Excellent verbal and written communication.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and HOA management software (or ability to learn).
Ability to handle confidential information with professionalism.
Updated 7h ago
Candidate fit
Skills and qualifications
Additional skills
Experience
1-2 years
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
$24 - $24 per hour
Benefits and perks
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
AKAM
Team size
Growing team
Location
Boca Raton, Florida, United States
Founded in 1983, AKAM provides unparalleled knowledge, industry-leading technology, cost-saving initiatives, and the best customer service in the industry to every condominium, cooperative, homeowners association, and investment property we service. From comprehensive financial oversight to operations management, compliance administration, and violation removal, we maximize operational efficiency and value for our clients. Our core values include Innovation, Collaboration, Elevation, Accountability & Hospitality.
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Administrative Assistant
Boca Raton, Florida, United States • Full Time