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Operations Manager
Location
Duisburg, North Rhine-Westphalia, Germany
Work type
Hybrid
Employment
Full Time
Experience
2-3 years
Compensation
Compensation not disclosed
Posted
17h ago
Summary and responsibilities
Role overview
Summary
As an Operations Manager for properties in NRW and the surrounding region, you will be responsible for end-to-end operational performance. This hands-on role involves managing external service providers across multiple locations and acting as the local representative for Limehome.
How you’ll be hosting with heart:
Operational ownership: Ensure smooth daily operations across our multi-site portfolio by closely coordinating with local teams, service providers, and property managers, supported by regular on-site visits.
Process & KPI drive: You ensure all properties meet Limehome’s quality standards and monitor KPIs, cost ratios, and P&L metrics to drive operational performance and profitability.
Pre-opening & go-live: You take part in the pre-opening and go-live phases of new properties, ensuring operational readiness and seamless handovers.
Supplier & Partner management: Build and maintain strong relationships with key service providers (cleaning, laundry, maintenance, etc.), ensuring service quality, reliability, and continuous improvement.
Problem-solving & adaptability: Act quickly and pragmatically in dynamic situations, creating or adapting processes on demand and navigating complex operational and stakeholder environments.
Cross-functional collaboration: Work closely with our international Operations team and internal stakeholders (Guest Experience, Project Development, Expansion, etc.) to improve performance, scalability, and guest experience across markets.
What you need to shoot for the stars:
2-3 years of hands-on experience within operations, multi-site management or the hospitality industry.
Strong process orientation and a data-driven mindset, using KPIs and SOPs to maintain high quality standards and drive continuous improvements.
Clear, professional, and diplomatic communication skills and confident in building strong partnerships with landlords, suppliers, and key stakeholders, while handling challenging situations or negotiations smoothly.
Based in Greater Ruhr area or the surrounding area (with flexibility for occasional regional travel), ready to take full ownership of a growing region and ensure high operational performance.
Excellent organizational and multitasking skills, a pragmatic "get-things-done" mindset, strong resilience under pressure and the ability to adapt quickly to shifting priorities under pressure.
Updated 17h ago
Candidate fit
Skills and qualifications
Additional skills
Experience
2-3 years
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
Compensation not disclosed
Benefits and perks
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
Limehome
Team size
Growing team
Location
Duisburg, North Rhine-Westphalia, Germany
Limehome is a leading tech-enabled operator in the hospitality industry offering functional, design accommodations across Europe. Using proprietary technology, Limehome delivers comfortable and convenient stays with a seamless digital guest experience for business and leisure travellers. Our vision is to be the first choice in travel for everyone, everywhere. By now, our portfolio consists of more than 10,000 apartments and hotel rooms under contract across 150 cities in 13 European countries.
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Operations Manager
Duisburg, North Rhine-Westphalia, Germany • Full Time