Floating Assistant Community Manager
NY/NJ
Location
New York, United States
Work type
Onsite
Employment
Full Time
Experience
2-5 years
Compensation
$30 - $33 per hour
Posted
5h ago
Summary and responsibilities
Role overview
Summary
As a Floating Assistant Community Manager, you will support multiple communities by driving sales, maintaining operational excellence, and delivering an exceptional resident experience. This role requires flexibility, strong business acumen, and the ability to quickly build relationships across different locations to stabilize operations and support occupancy goals.
What You'll Be Doing:
Travel between assigned communities to provide coverage and operational support as needed, ensuring continuity in performance and resident experience
Drive the leasing and renewal process by building strong connections with prospects and residents, utilizing effective sales techniques, and maintaining in-depth knowledge of each community
Lead, mentor, and support onsite teams in sales, marketing, and customer service to foster a positive and high-performing environment
Manage financial transactions, including rent collections, payments, and audits, ensuring accuracy in resident files across multiple communities
Explain lease provisions, oversee move-in processes, and conduct new resident orientations to ensure a seamless experience
Respond promptly to resident inquiries, proactively address concerns, and follow up to ensure resolution and satisfaction
Partner closely with maintenance teams to coordinate service requests and ensure timely completion of resident needs
Adapt quickly to different team dynamics, property types, and market conditions while maintaining consistent execution of company standards
Monitor market and property trends to support occupancy goals and provide insights for future business needs
What You'll Need to Thrive:
Residential or commercial property management experience
Ability to travel & support our properties in the NJ, NY Metro and Westchester County locations.
Customer service and sales experience
High School diploma or equivalent
A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role.
Computer literacy and effective communication skills. Must be able to effectively communicate both orally and in writing in English for all work-related purposes.
Knowledge of federal and state apartment housing laws
Availability to work a flexible schedule, including weekends
Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems.
Ability to use the computer effectively and read written communications. Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility. May be required to climb stairs depending on the property structure.
Updated 5h ago
Candidate fit
Skills and qualifications
Additional skills
Experience
2-5 years
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
$30 - $33 per hour
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
Equity Residential
Team size
Growing team
Location
New York, United States
At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.
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Floating Assistant Community Manager
New York, United States • Full Time