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Regional hiringpublishedExternal employer
EREquity Residential
Equity ResidentialReal Estate

Floating Assistant Community Manager

NY/NJ

Location

New York, United States

Work type

Onsite

Employment

Full Time

Experience

2-5 years

Compensation

$30 - $33 per hour

Posted

5h ago

Summary and responsibilities

Role overview

Summary

As a Floating Assistant Community Manager, you will support multiple communities by driving sales, maintaining operational excellence, and delivering an exceptional resident experience. This role requires flexibility, strong business acumen, and the ability to quickly build relationships across different locations to stabilize operations and support occupancy goals.

What You'll Be Doing:

  • Travel between assigned communities to provide coverage and operational support as needed, ensuring continuity in performance and resident experience

  • Drive the leasing and renewal process by building strong connections with prospects and residents, utilizing effective sales techniques, and maintaining in-depth knowledge of each community

  • Lead, mentor, and support onsite teams in sales, marketing, and customer service to foster a positive and high-performing environment

  • Manage financial transactions, including rent collections, payments, and audits, ensuring accuracy in resident files across multiple communities

  • Explain lease provisions, oversee move-in processes, and conduct new resident orientations to ensure a seamless experience

  • Respond promptly to resident inquiries, proactively address concerns, and follow up to ensure resolution and satisfaction

  • Partner closely with maintenance teams to coordinate service requests and ensure timely completion of resident needs

  • Adapt quickly to different team dynamics, property types, and market conditions while maintaining consistent execution of company standards

  • Monitor market and property trends to support occupancy goals and provide insights for future business needs

What You'll Need to Thrive:

  • Residential or commercial property management experience

  • Ability to travel & support our properties in the NJ, NY Metro and Westchester County locations.

  • Customer service and sales experience

  • High School diploma or equivalent

  • A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role.

  • Computer literacy and effective communication skills. Must be able to effectively communicate both orally and in writing in English for all work-related purposes.

  • Knowledge of federal and state apartment housing laws

  • Availability to work a flexible schedule, including weekends

  • Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems.

  • Ability to use the computer effectively and read written communications. Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility. May be required to climb stairs depending on the property structure.

Updated 5h ago

Candidate fit

Skills and qualifications

Additional skills

Property Management • 1+ yrs
Sales Techniques • 1+ yrs
Customer Service • 1+ yrs
Financial Management • 1+ yrs
Relationship Building • 1+ yrs
Leadership • 1+ yrs
Adaptability • 1+ yrs
Computer Literacy • 1+ yrs

Experience

2-5 years

How this role is positioned

Role classification

Job domains

Sales & Business Dev
Real Estate & Facilities

Industries

Real Estate & PropTech

Employment

Full Time

Contract duration

Permanent

Hiring type

Direct

Global hiring

Location specific

Offer details

Compensation and benefits

Compensation

$30 - $33 per hour

VisibilityShared on listing
CurrencyUSD
PeriodHourly

Location, schedule, and role shape

Work setup

Work conditions

Primary locationNew York, United States
Work typeOnsite
Global hiringNo

Bandwidth profile

peopleHigh9/10
physicalMedium5/10
cognitiveHigh8/10
executionHigh8/10
creativityMedium6/10
uncertaintyHigh8/10
communicationHigh9/10

Context on the employer

Company snapshot

Company

Equity Residential

Team size

Growing team

Location

New York, United States

At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.

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Floating Assistant Community Manager

New York, United StatesFull Time