Escrow Assistant
Location
Appleton, Wisconsin, United States
Work type
Onsite
Employment
Full Time
Experience
2-5 years
Compensation
$18 - $24 per hour
Posted
53m ago
Summary and responsibilities
Role overview
Summary
The Escrow Assistant supports the Escrow team by managing administrative tasks, communicating with customers, and assisting with the escrow process from opening orders to clearing titles. This role requires a detail-oriented individual with strong interpersonal skills to ensure exceptional customer experiences in real estate transactions.
First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Join a team that puts its People First! We are looking to add an Escrow Assistant to our growing team. In this role you will work in a dynamic, fast-paced setting supporting our Escrow team in a variety of ways including customer support and administrative duties. This position plays a key role in making the dream of home ownership a reality.
What You’ll Do:
Assist in the escrow process, such as opening orders, reading title commitments, and taking necessary steps to clear title
Communicate regularly with customers during the escrow process flow
Interpret various agreements as they relate to escrow closings
Working with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience
What You’ll Bring:
Passion for helping customers while maintaining a professional and positive attitude
Excellent verbal and written communication with both our internal teams and external customers
Problem solver with strong organizational skills, is detail oriented, a natural curiosity with an eagerness to learn
Thrives in contributing to a team working together to deliver beyond customer expectations
Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
High school diploma or equivalent
2+ years escrow-related experience preferred
What We Offer:
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
Updated 53m ago
Candidate fit
Skills and qualifications
Additional skills
Experience
2-5 years
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
$18 - $24 per hour
Benefits and perks
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
First American
Team size
Growing team
Location
Appleton, Wisconsin, United States
First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years.
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Escrow Assistant
Appleton, Wisconsin, United States • Full Time