Regional hiringpublishedExternal employer
RRupeek
RupeekFintech

Back Office Executive

Location

Bengaluru, Karnataka, India

Work type

Onsite

Employment

Full Time

Experience

0-1 years

Compensation

Compensation not disclosed

Posted

5h ago

Summary and responsibilities

Role overview

Summary

As an Executive – Back Office, you will manage daily operational processes, including transaction reconciliations, month-end closures, and reporting. The role requires a strong focus on accuracy, timeliness, and adherence to process guidelines.

About Rupeek:

Rupeek, established in 2015 and headquartered in Bangalore, stands as India's leading asset-backed digital lending fintech platform. Committed to making credit accessible to Indians in a fair and convenient manner, Rupeek pioneers innovative financial products focused on monetizing India's $2 trillion gold market. Leveraging state-of-the-art technology and an automated asset-light supply chain, Rupeek is transforming the gold loan disbursal landscape across 40+ cities in India. With a customer base exceeding 5,00,000+, the company's strategic partnerships with top banks and financial institutions underscore its commitment to building gold-backed assets through low-risk, low-touch, and friction-free processes.

Rupeek's impressive journey is supported by key investors such as Sequoia Capital, Accel Partners, Bertelsmann, and GGV Capital. In Apr 2024, Rupeek turned profitable and raised $25 in equity capital from Manipal Group and Elevation Capital to fund its next phase of growth. Join us in redefining the future of finance through innovation, technology, and a commitment to financial inclusivity.


Role Overview

As an Executive – Back Office you will manage daily operational processes, including transaction reconciliations, month-end closures, and reporting. The role requires a strong focus on accuracy, timeliness, and adherence to process guidelines.


Key Responsibilities

  • Manage day-to-day operational activities such as loan processing, repayment adjustments, and loan closures within the loan management system.

  • Ensure accurate and error-free data entry across internal systems and databases.

  • Perform reconciliation of disbursements and collections to maintain financial accuracy.

  • Handle customer tickets on Salesforce, including requests related to gold release, payment adjustments, and loan closures, ensuring resolution within defined TATs.

  • Address customer queries and escalations via email, particularly those related to payments, in a timely and effective manner.

  • Collaborate with cross-functional teams to ensure seamless operations and issue resolution.

  • Coordinate with support and operations teams via phone to resolve queries, process transactions, and manage operational challenges efficiently.


Key Skills

  • Strong attention to detail and high level of accuracy

  • Good typing speed with minimal errors

  • Proficiency in MS Excel (Pivot Tables, VLOOKUP, HLOOKUP)

  • Effective communication and problem-solving skills

  • Ability to manage multiple tasks and meet deadlines


Qualifications & Experience

  • Bachelor’s/Master’s degree in Commerce or related field

  • Freshers can apply (internship experience is a plus)


Join our pioneering team at Rupeek Fintech and play a pivotal role in shaping the future landscape of Technology in the Fintech sector!

Updated 5h ago

Candidate fit

Skills and qualifications

Additional skills

Attention to detail • 1+ yrs
Accuracy • 1+ yrs
Typing speed • 1+ yrs
MS Excel • 1+ yrs
Pivot Tables • 1+ yrs
VLOOKUP • 1+ yrs
Communication • 1+ yrs
Problem-solving • 1+ yrs

Experience

0-1 years

How this role is positioned

Role classification

Job domains

Operations

Industries

Finance & Banking

Employment

Full Time

Contract duration

Permanent

Hiring type

Direct

Global hiring

Location specific

Offer details

Compensation and benefits

Compensation

Compensation not disclosed

VisibilityShared on listing
CurrencyUSD
PeriodYearly

Location, schedule, and role shape

Work setup

Work conditions

Primary locationBengaluru, Karnataka, India
Work typeOnsite
Global hiringNo

Bandwidth profile

peopleMedium6/10
physicalLow2/10
cognitiveMedium7/10
executionHigh8/10
creativityLow2/10
uncertaintyMedium5/10
communicationMedium7/10

Context on the employer

Company snapshot

Company

Rupeek

Team size

Growing team

Location

Bengaluru, Karnataka, India

Rupeek, established in 2015 and headquartered in Bangalore, stands as India's leading asset-backed digital lending fintech platform. Committed to making credit accessible to Indians in a fair and convenient manner, Rupeek pioneers innovative financial products focused on monetizing India's $2 trillion gold market. Leveraging state-of-the-art technology and an automated asset-light supply chain, Rupeek is transforming the gold loan disbursal landscape across 40+ cities in India.

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Back Office Executive

Bengaluru, Karnataka, IndiaFull Time