Assistant Property Manager
Location
Sharonville, Ohio, United States
Work type
Onsite
Employment
Full Time
Experience
2+ years
Compensation
$21 - $24 per hour
Posted
52m ago
Summary and responsibilities
Role overview
Summary
The Assistant Property Manager will manage the leasing process, build resident relationships, and provide exceptional customer service at The Pines luxury apartment community. This role involves assisting with daily property operations, rent payment processing, and maintaining accurate resident records to ensure an outstanding resident experience.
Rookwood Properties, Inc. is seeking an experienced and enthusiastic Assistant Property Manager to join our team at The Pines, our luxury apartment community located in Sharonville, Ohio.
If you are a motivated, people-focused professional who thrives in a fast-paced environment and takes pride in delivering an exceptional resident experience, this could be the opportunity you've been looking for!
At The Pines, you'll play an important role in creating an outstanding experience for our residents—from their first tour and leasing experience through move-in, renewal, and beyond. We are looking for someone who brings energy, professionalism, organization, and a genuine commitment to exceptional customer service.
What You'll Do
Manage the leasing process from initial prospect contact through move-in, creating a welcoming and professional experience.
Showcase the features, amenities, and lifestyle of The Pines to prospective residents.
Build strong relationships with prospective and current residents while providing exceptional customer service.
Assist with monthly rent payment processing in accordance with company policies and procedures.
Coordinate resident move-ins and ensure required documentation and records are complete and accurate.
Support resident retention initiatives and help create an exceptional community experience that encourages renewals.
Maintain accurate and confidential resident files and electronic records.
Respond professionally and promptly to resident questions and concerns.
Assist the Property Manager with daily property operations and administrative responsibilities.
Complete accurate weekly reports for the Property Manager and District Property Manager.
Work closely with the maintenance and management teams to ensure residents receive outstanding service.
Follow company policies, procedures, and applicable federal, state, and local requirements.
Identify opportunities to improve leasing performance, resident satisfaction, and overall property operations.
What We're Looking For
Two or more years of experience in leasing, sales, customer service, or a related field; residential property management experience preferred.
Strong interpersonal and communication skills.
Excellent organizational skills and attention to detail.
Strong judgment and decision-making abilities.
Ability to effectively manage multiple priorities and meet deadlines.
Professional demeanor with a positive, solutions-oriented attitude.
Proficiency in Microsoft Office.
Experience with Rent Manager or other property management software is a plus.
Ability to work independently while contributing effectively to a team.
Why Join Rookwood Properties?
We believe our employees are an essential part of our success. Eligible full-time employees receive a competitive compensation package and comprehensive benefits, including:
Medical Insurance
Dental Insurance
Company-Paid $40,000 Life Insurance
Supplemental Life Insurance
Company-Paid Short-Term & Long-Term Disability
Generous Paid Time Off, including PTO, MyTime, and Floating Holidays
Paid Holidays
401(k) Retirement Savings Plan with Company Match
Additional Employee Work Perks
Updated 52m ago
Candidate fit
Skills and qualifications
Additional skills
Experience
2+ years
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
$21 - $24 per hour
Benefits and perks
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
Rookwood Properties
Team size
Growing team
Location
Sharonville, Ohio, United States
Founded in 1966, Rookwood Properties, Inc. is a privately owned real estate company engaged in the development and management of residential, office, industrial, and retail properties. Today, Rookwood Properties manages 1,600+ market-rate apartment units, along with office, retail, and warehouse properties throughout Cincinnati and Northern Kentucky, Louisville, Columbus, Dayton, Ohio, and South Carolina.
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Assistant Property Manager
Sharonville, Ohio, United States • Full Time