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Regional hiringpublishedExternal employer
SShopee
Shopee•Retail•5001+

Senior Clearing & Settlements Product Manager, Regional Operations

Location

Singapore, Singapore, Singapore

Work type

Onsite

Employment

Full Time

Experience

0-10 years

Compensation

Compensation not disclosed

Posted

2d ago

Summary and responsibilities

Role overview

Summary

LevelExperienced (Individual Contributor)

Department Operations

LevelExperienced (Individual Contributor)

LocationSingapore

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description:

  • Build deep domain expertise in the eCommerce clearing and settlement ecosystem, including financial operations, payment flows, and marketplace-related processes
  • Partner with cross-functional stakeholders in the end-to-end product development lifecycle, from identifying business needs and defining product requirements to solution design, development, launch, and ongoing optimisation
  • Lead development of key features supporting financial reconciliation, risk management, and regulatory compliance, ensuring solutions are scalable, sustainable, and user-centric
  • Drive the transition of manual, offline processes into automated, systematic online solutions

Requirements:

  • Bachelor’s degree in any discipline. A master’s degree is advantageous but not required
  • Minimum 4 years of full-time working experience
  • At least 3 years of full-time experience in technical product management, technical program management, or analytics-heavy product experience
  • Excellent problem-solving skills, critical thinking abilities and data-driven decision-making mindsets
  • Good interpersonal skills and comfortable engaging stakeholders from both regional teams and local markets
  • Strong verbal and written communication skills, with the ability to communicate effectively with technical and non-technical team members
  • Adaptable, open-minded, and thrives in a dynamic environment
  • Frequent user of AI tools

Updated 2d ago

Candidate fit

Skills and qualifications

Required skills

Product management
Customer support
Ecommerce
Risk Management
Compliance
Program Management

Experience

0-10 years

How this role is positioned

Role classification

Job domains

Finance & Accounting

Industries

Retail

Employment

Full Time

Contract duration

Permanent

Global hiring

Location specific

Location, schedule, and role shape

Work setup

Work conditions

Primary locationSingapore, Singapore, Singapore
Work typeOnsite
Global hiringNo

Context on the employer

Company snapshot

Company

Shopee

Team size

5001+

Location

Singapore, Singapore, Singapore

Shopee is a leading e-commerce platform in Southeast Asia, Taiwan, and Brazil. Launched in 2015, our platform connects shoppers, brands and sellers within one ecosystem. Shopee offers an easy, secure and engaging online shopping experience enjoyed by millions of people daily, with a wide selection of products, a vibrant community for discovery, and seamless payment and fulfilment support. Shopee is also a key contributor to the digital economy, with a firm commitment to promoting a sustainable and inclusive digital ecosystem by enabling businesses to digitalise and grow their online presence, helping more people access and benefit from digital services, and uplifting local communities. Shopee is part of Sea Limited (NYSE: SE), a global technology company. Sea’s mission is to better the lives of consumers and small businesses with technology through its three core businesses: Shopee, Garena, and Monee. #TeamShopee welcomes talents who have the passion and drive to create #ImpactThatLasts. Join us: http://careers.shopee.com
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Senior Clearing & Settlements Product Manager, Regional Operations

Singapore, Singapore, Singapore • Full Time