Associate Product Manager

Job description: Associate Product Manager

About Company

Masai School is a fast-growing outcome-driven EdTech platform focused on building careers through industry-relevant learning programs. We are building scalable products that impact thousands of learners and organizations across India.

We are looking for a detail-oriented and execution-driven Associate Product Manager professional who can help streamline product operations, coordinate cross-functional teams, and ensure smooth product launches and ongoing improvements.

Role: Associate Product Manager

Experience: 1–3 Years

Location: Bangalore

Key Responsibilities

• Support the day-to-day operations of the Product team to ensure smooth execution of product initiatives.

• Coordinate with Product Managers, Engineering, Design, Business, and Operations teams to track feature development and releases.

• Maintain product documentation, SOPs, release notes, and process workflows.

• Monitor product issues, bugs, and enhancement requests, ensuring timely resolution with relevant stakeholders.

• Track product performance metrics and prepare reports to support data-driven decision-making.

• Assist in user acceptance testing (UAT) and validate new features before release.

• Gather customer feedback from internal and external stakeholders and help prioritize operational improvements.

• Manage product backlogs, tickets, and workflows using tools like Jira or similar platforms.

• Ensure timely communication of product updates, releases, and operational changes across teams.

• Identify process gaps and recommend automation or operational improvements to enhance efficiency.

• Support onboarding and training for internal teams on new product features and workflows.

Requirements

• 1–3 years of experience in Product Operations, Product Management, Business Operations, Project Coordination, or a similar role.

• Experience working in a startup or fast-paced environment is preferred.

• Strong organizational and project coordination skills.

• Excellent communication and stakeholder management abilities.

• Strong analytical and problem-solving skills with attention to detail.

• Ability to manage multiple tasks and prioritize effectively.

• Hands-on experience with tools such as Jira, Notion, Google Sheets/Excel, Confluence, or similar collaboration tools.

• Basic understanding of SaaS products and the software development lifecycle.

• Familiarity with Agile/Scrum processes is preferred.

Preferred Qualifications

• Experience in EdTech, SaaS, or technology-driven organizations.

• Comfortable working with product, engineering, and business teams.

• Strong ownership mindset with a focus on execution and operational excellence.

• Experience supporting product launches, release management, or product support processes.

• Basic knowledge of SQL, Google Analytics, Mixpanel, or other analytics tools is a plus.

Why Join Masai?

• Opportunity to work on products that impact thousands of learners across India.

• Collaborate closely with Product, Engineering, and Leadership teams.

• Fast-paced startup culture with high ownership and learning opportunities.

• Exposure to end-to-end product operations and product delivery.

• Strong career growth opportunities in a rapidly scaling EdTech company.

Skills: edtech,product operations,product life cycle,product analyst,notion,jira,google analytics,product metrics