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JSJBG SMITH
JBG SMITH•Property Management

Property Administrator

Location

Arlington, Virginia, United States

Work type

Onsite

Employment

Full Time

Experience

2+ years

Compensation

$24 - $25 per hour

Posted

2d ago

Summary and responsibilities

Role overview

Summary

The Property Administrator provides essential administrative support to property management and engineering teams. This role involves acting as the initial point of contact for tenants and visitors, managing the electronic work ticket system, processing invoices, and maintaining building files and tenant information.

POSITION SUMMARY

Provide administrative support to the property management and engineering teams and prompt, courteous, and high-level customer service to the tenants, visitors, and contractors. Comply with the operational policies and procedures established by JBG SMITH.


WHAT YOU'LL DO

  • Act as the initial point of contact for visitors and contractors.

  • Answer calls, help resolve problems, and deliver messages to the appropriate person(s).

  • Greet and direct tenants, clients, and visitors in professional and friendly manner.

  • Work with office staff to ensure coverage for breaks, lunches, absences, and vacations.

  • Manage the electronic work ticket system including entering and closing tickets, posting announcements, and preparing reports and graphs.

  • Produce contracts for services at the complex.

  • Accurately process invoices in the online payment software for the required approvals.

  • Maintain all building files and typing, including spell checking and proofreading all correspondence and reports.

  • Maintain up-to-date tenant building guides and Tenant Contact Lists.

  • Purchase office supplies and equipment.

  • Maintain and update tracking sheets (utility, invoices, service contractors, and COI).

  • Help management research and assemble information and data for various reports.

  • Complete special projects with the flexibility to cover additional properties as needs change.


WHAT YOU'LL NEED TO SUCCEED (REQUIREMENTS)

  • High School diploma or equivalent and 2+ years’ office experience, preferably in property management or customer service.

  • Advanced Microsoft Word, Outlook, and Excel skills.

  • Ability to learn internal accounting and other software packages.

  • Tying 40+ wpm.

  • Top-notch organizational skills.

  • Excellent analytical skills, including the ability to accurately collect, interpret, and evaluate detailed data.

  • Composed demeanor, professional appearance, positive attitude, and customer-oriented approach.

  • Strong problem-solving skills coupled with the ability to work independently and multitask.

  • Self-starter with the ability to work independently.

  • Excellent interpersonal, verbal, and written communication skills.

  • Ability to draft correspondence from verbal guidance and notes.

  • Strong proofreading skills.

  • Flexible, versatile, and able to adapt to rapidly changing priorities.

  • Sound judgment and initiative to properly address and resolve issues.

  • Punctual and available to work 8 a.m. to 5:00 p.m., M-F, for on-time and consistent front desk coverage.

  • Ability to pass a government background check may be required.

  • Bachelor’s degree preferred.

Updated 2d ago

Candidate fit

Skills and qualifications

Additional skills

Microsoft Word • 1+ yrs
Outlook • 1+ yrs
Excel • 1+ yrs
Organizational skills • 1+ yrs
Analytical skills • 1+ yrs
Problem-solving skills • 1+ yrs
Interpersonal skills • 1+ yrs
Communication skills • 1+ yrs

Experience

2+ years

How this role is positioned

Role classification

Job domains

Operations
Administration
Real Estate & Facilities

Industries

Real Estate & PropTech

Employment

Full Time

Contract duration

Permanent

Hiring type

Direct

Global hiring

Location specific

Offer details

Compensation and benefits

Compensation

$24 - $25 per hour

VisibilityShared on listing
CurrencyUSD
PeriodHourly

Location, schedule, and role shape

Work setup

Work conditions

Primary locationArlington, Virginia, United States
Work typeOnsite
Global hiringNo

Bandwidth profile

peopleMedium • 7/10
physicalLow • 3/10
cognitiveMedium • 6/10
executionHigh • 8/10
creativityLow • 3/10
uncertaintyLow • 4/10
communicationHigh • 8/10

Context on the employer

Company snapshot

Company

JBG SMITH

Team size

Growing team

Location

Arlington, Virginia, United States

JBG SMITH owns, operates, invests in, and develops a dynamic portfolio of high-growth mixed-use properties in and around Washington, DC. Our creativity and scale enable us to be more than owners—we are place makers who shape inspiring and engaging places, which we believe create value and have a positive impact in every community we touch. JBG SMITH has been named multiple times as one of the Washington Post’s Top Workplaces in the region and we pride ourselves in both our outstanding work environments and opportunities for career growth and advancement.

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Property Administrator

Arlington, Virginia, United States • Full Time