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Property Administrator
Location
Arlington, Virginia, United States
Work type
Onsite
Employment
Full Time
Experience
2+ years
Compensation
$24 - $25 per hour
Posted
2d ago
Summary and responsibilities
Role overview
Summary
The Property Administrator provides essential administrative support to property management and engineering teams. This role involves acting as the initial point of contact for tenants and visitors, managing the electronic work ticket system, processing invoices, and maintaining building files and tenant information.
POSITION SUMMARY
Provide administrative support to the property management and engineering teams and prompt, courteous, and high-level customer service to the tenants, visitors, and contractors. Comply with the operational policies and procedures established by JBG SMITH.
WHAT YOU'LL DO
Act as the initial point of contact for visitors and contractors.
Answer calls, help resolve problems, and deliver messages to the appropriate person(s).
Greet and direct tenants, clients, and visitors in professional and friendly manner.
Work with office staff to ensure coverage for breaks, lunches, absences, and vacations.
Manage the electronic work ticket system including entering and closing tickets, posting announcements, and preparing reports and graphs.
Produce contracts for services at the complex.
Accurately process invoices in the online payment software for the required approvals.
Maintain all building files and typing, including spell checking and proofreading all correspondence and reports.
Maintain up-to-date tenant building guides and Tenant Contact Lists.
Purchase office supplies and equipment.
Maintain and update tracking sheets (utility, invoices, service contractors, and COI).
Help management research and assemble information and data for various reports.
Complete special projects with the flexibility to cover additional properties as needs change.
WHAT YOU'LL NEED TO SUCCEED (REQUIREMENTS)
High School diploma or equivalent and 2+ years’ office experience, preferably in property management or customer service.
Advanced Microsoft Word, Outlook, and Excel skills.
Ability to learn internal accounting and other software packages.
Tying 40+ wpm.
Top-notch organizational skills.
Excellent analytical skills, including the ability to accurately collect, interpret, and evaluate detailed data.
Composed demeanor, professional appearance, positive attitude, and customer-oriented approach.
Strong problem-solving skills coupled with the ability to work independently and multitask.
Self-starter with the ability to work independently.
Excellent interpersonal, verbal, and written communication skills.
Ability to draft correspondence from verbal guidance and notes.
Strong proofreading skills.
Flexible, versatile, and able to adapt to rapidly changing priorities.
Sound judgment and initiative to properly address and resolve issues.
Punctual and available to work 8 a.m. to 5:00 p.m., M-F, for on-time and consistent front desk coverage.
Ability to pass a government background check may be required.
Bachelor’s degree preferred.
Updated 2d ago
Candidate fit
Skills and qualifications
Additional skills
Experience
2+ years
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
$24 - $25 per hour
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
JBG SMITH
Team size
Growing team
Location
Arlington, Virginia, United States
JBG SMITH owns, operates, invests in, and develops a dynamic portfolio of high-growth mixed-use properties in and around Washington, DC. Our creativity and scale enable us to be more than owners—we are place makers who shape inspiring and engaging places, which we believe create value and have a positive impact in every community we touch. JBG SMITH has been named multiple times as one of the Washington Post’s Top Workplaces in the region and we pride ourselves in both our outstanding work environments and opportunities for career growth and advancement.
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Property Administrator
Arlington, Virginia, United States • Full Time