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Property Assistant
Location
Boston, Massachusetts, United States
Work type
Hybrid
Employment
Full Time
Experience
3-5 years
Compensation
$28 - $31 per hour
Posted
1d ago
Summary and responsibilities
Role overview
Summary
This hybrid role oversees the daily operations of the property management office, delivering service to customers. Responsibilities include coordinating amenity reservations and events, handling administrative tasks like answering phones, dispatching engineers, inputting work orders, and assisting with lease administration and monthly reporting.
OVERALL PURPOSE OF POSITION
To oversee the daily operations of the property management office and deliver service to our customers. This hybrid role blends customer service and property administration with a significant portion of time dedicated to coordinating amenity reservations and events. Additional responsibilities include answering telephones, dispatching engineers, inputting work orders, assisting in lease administration, coding property invoices, monthly reporting preparation, filing, and general office organization.
ESSENTIAL DUTIES & RESPONSIBILITIES
Oversee the daily operations, upkeep, and conditions of the property management office
Manage materials and supplies for the management office
Interact directly with the clients, customers, maintenance teams, and vendors
Coordinate amenity and conference room reservations and events with customers, including room set-up with the Engineering team, food and beverage catering orders, and cleaning to ensure each space is properly reset for the next event
Conduct “tech-checks” prior to conference room meetings to ensure Wi-Fi , laptops, and connected devices are properly syncing with all functionality
Deliver our brand standards in every interaction, bringing a strong customer service focus and attention to detail to day-to-day requests to ensure an elevated customer experience
Prepare and coordinate vendor contracts, PO Logs, and contract related summaries and other documentation
Maintain property, lease, and contract files for all customers and vendors
Maintain certificate of insurance records for all customers and vendors
Prepare general correspondence, memos, notices, and miscellaneous forms to customers and vendors
Code invoices for payment for the various properties
Respond to work tickets and customers requests
Assemble monthly and other reporting packages
Participate in property inspections
Provide support to the Engineering team
Coordinate minor repair and maintenance work scheduling
Assist in planning and coordinating customer functions
Perform other related duties as required and assigned.
ESSENTIAL KNOWLEDGE & SKILLS
Ability to read, analyze, and interpret general business communications
Ability to write reports and business correspondence
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Strong verbal and written communication skills
Strong organization skills
Computer proficiency (including Microsoft Word, Excel or spreadsheet knowledge)
Knowledge of Wi-Fi, network cabling, and Bluetooth technologies preferred
Excellent customer service skills, with a strong hospitality focus and attention to detail
Ability to meet work standards and varying work schedules as necessary
Ability to promote teamwork among employees in order to accomplish goals and to meet the needs of the customers
Ability to work with others as a team member to accomplish projects
EDUCATION & EXPERIENCE
Bachelor’s degree preferred
Updated 1d ago
Candidate fit
Skills and qualifications
Additional skills
Experience
3-5 years
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
$28 - $31 per hour
Benefits and perks
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
Carr Properties
Team size
Growing team
Location
Boston, Massachusetts, United States
Carr Properties is committed to providing our associates with a comprehensive and competitive pay and benefits program.
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Property Assistant
Boston, Massachusetts, United States • Full Time