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Leasing Manager
Location
Ellensburg, Washington, United States
Work type
Onsite
Employment
Full Time
Experience
1-2 years
Compensation
$19 - $21 per hour
Posted
2d ago
Summary and responsibilities
Role overview
Summary
Seeking a full-time Leasing Manager for an apartment community in Ellensburg, Washington. This role involves supervising Leasing Professionals, maintaining excellent resident relations, and ensuring budgeted occupancy. The manager is also responsible for marketing efforts, planning resident events, and ensuring compliance with Fair Housing laws.
About this position
Seeking a full-time Leasing Manager for an apartment community in Ellensburg, WA. This is an exciting opportunity with a company that values our team mates and company culture. Rental housing discount available if living on site.
Summary
The Leasing Manager reports to the Property Manager and their primary responsibilities are to meet or exceed budgeted occupancy, supervise the Leasing Professionals and maintain excellent resident relations through superior customer service. The Leasing Manager is also responsible for complying with all state, federal, and/or local laws relating to Fair Housing.
Essential Duties & Responsibilities
Maintains positive resident relations through superior service.
Consults with prospective residents to identify requirements and budgets, then matches these needs with available floor plan options. Conducts phone, online, and tour sales with prospective and current residents.
Trains, develops, and evaluates Leasing Team members in accordance with company policies. Establishes effective communication methods with their team.
Research property, market, and university demographics. Has a thorough understanding of the property's target demographic and uses knowledge/strategies to reach the property's desired audience with all digital marketing efforts.
Shops competitor's properties in person and/or over the phone.
Heads up social media representation and presence for the property within brand guidelines.
Leads marketing outreach programs at local universities, student groups, and fraternity/sorority houses.
In conjunction with Leasing Team, develops, plans, and executes all resident events and activities while staying in line with budget.
Participates in the daily operations of the property. Tours property daily to ensure it is neat, tidy, attractive and in good repair. Manages use of shared facilities such as fitness and recreation areas, laundry facilities, and meeting or gathering spaces.
Reviews screening results of prospective residents and makes final screening decisions in accordance with the property's standard rental criteria.
Performs weekly, monthly, and quarterly audits of lease files as needed. Confirms paperwork is correct and ready for move-in day for all prospective residents and renewals.
Performs weekly audit of property website, ILS's, prelease and renewal numbers, internal lease tracker/source, and property system (such as Entrata) to ensure accurate specials/rates are being advertised/charged and accurate numbers are being reported.
Conducts weekly market survey of your competitors. Maintains consistent, thorough knowledge of the market.
Develops a Marketing Plan with your Property Manager and Corporate Team.
Assists with turn walks prior to move-ins, as well as any other turn-related duties as directed.
Trains the Leasing team on HRA standards for lead management and follow-up. Monitors lead management and immediately correct if HRA standards are not being met.
Ensures signs/banners and point of purchase's (POP) follow HRA standards.
Requirements:
Education & Experience
High school diploma or general education degree (GED); and one to two years related experience and/or training; or equivalent combination of education and experience.
Knowledge, Skills, and Other Abilities
Excellent interpersonal skills with good sales and customer service skills.
Must have excellent communication and people skills, with the ability to deliver and receive challenging conversations.
Strong organizational and administrative abilities.
Strong leadership skills. Ability to effectively lead a team.
Ability to work independently and prioritize.
Thorough knowledge of company policies, safety standards, Fair Housing laws, and OSHA guidelines.
Updated 2d ago
Candidate fit
Skills and qualifications
Additional skills
Experience
1-2 years
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
$19 - $21 per hour
Benefits and perks
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
Horizon Realty Advisors LLC
Team size
Growing team
Location
Ellensburg, Washington, United States
Horizon is a fast-growing property management company that owns and operates over 50 apartment communities nationwide. Horizon is based in Seattle and is ranked as one of the top 15 student housing operators. Their vibrant culture, passion for people over process, and innovative growth mentality make Horizon a top-tier company to work for. Horizon invests in their teammates through continued training and education to prepare their people for growth when the next opportunity arises. Horizon places a priority on their teammates' health and well-being which are reflected in their work/life balance, a rich benefits package, and wellness programs. Horizon's mission is to provide every client with unmatched service, respect, and integrity delivered with a sense of warmth, teamwork and company spirit.
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Leasing Manager
Ellensburg, Washington, United States • Full Time