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Enterprise Account Manager DACH
Location
Berlin, Germany
Work type
Hybrid
Employment
Full Time
Experience
5+ years
Compensation
Compensation not disclosed
Posted
1d ago
Summary and responsibilities
Role overview
Summary
This role involves managing a portfolio of enterprise accounts in the DACH region, focusing on client adoption, revenue retention, and expansion of Perk's travel and spend management solutions. The Enterprise Account Manager will act as a strategic partner and trusted advisor to C-level stakeholders, leveraging deep client empathy and data-driven consulting.
Following our acquisition of the spend management platform, Perk is building a seamless, all-in-one solution for business travel and expenses. We are seeking an experienced, German-speaking Enterprise Account Manager to act as a strategic partner to our highest-value clients across the DACH region.
In this role, you will own a portfolio of enterprise accounts, driving client adoption, revenue retention, and expansion across our combined product suite. You will combine deep client empathy with data-driven consulting to establish yourself as a trusted advisor to C-level stakeholders.
What You'll Do
Strategic Account Ownership: Lead and nurture a portfolio of enterprise accounts, building long-term relationships with key decision-makers and executive sponsors.
Portfolio Expansion: Systematically identify and execute upsell and cross-sell opportunities, particularly around our expanded spend management capabilities, to drive net revenue retention.
Executive Reviews: Deliver data-driven Strategic Business Reviews (SBRs) to executive stakeholders, translating travel and spend analytics into clear ROI and actionable recommendations.
Product & Spend Expertise: Consult on platform best practices using complete mastery of the Perk product ecosystems.
Cross-Functional Advocacy: Serve as the internal voice of the customer, collaborating with Product, Support, and Onboarding teams to guide rollouts and influence product roadmaps.
Proactive Issue Resolution: Address complex operational or technical challenges early, establishing scalable solutions to ensure long-term retention.
What We're Looking For
Languages: Native or near-native fluency in German and professional fluency in English.
Track Record: Proven success in Enterprise Account Management or Customer Success (SaaS, FinTech, or TravelTech preferred), with a history of consistently exceeding expansion and retention targets.
Executive Presence: Exceptional communication skills with a proven ability to present to, negotiate with, and advise C-level executives.
Analytical & Strategic Mindset: Ability to translate complex spend data into high-level business strategies that align client objectives with product capabilities.
Feedback-Driven & Collaborative: A low-ego, team-first approach that thrives on early feedback, rapid iteration, and cross-functional alignment.
Updated 1d ago
Candidate fit
Skills and qualifications
Additional skills
Experience
5+ years
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
Compensation not disclosed
Benefits and perks
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
Perk
Team size
Growing team
Location
Berlin, Germany
Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact. We're trusted by more than 12,000 companies worldwide, including Bolt, GoCardless, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.
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Enterprise Account Manager DACH
Berlin, Germany • Full Time