Product Manager

Raisin helps customers grow their wealth through savings and investments without barriers. But even the best products and the smoothest experience lose their value if customers pay more tax than they need to, or have to work out, declare and settle their taxes themselves. The Customer Taxation Team makes sure they don’t. We design how tax works in Raisin’s tax-advantaged products, a growing part of our offer. Examples include the new Raisin Cash ISA in the UK and the Raisin Kinderdepot, a children’s investment account that uses the child’s tax allowances automatically. We also calculate and withhold tax on the interest and returns customers earn, handle their tax exemption orders and non-assessment certificates, and provide the annual tax documents they need for their tax return. And we send the tax reports that authorities require.

Raisin is available in many European countries, each with its own tax rules and reporting duties. As new regulations come to our platform, we make sure Raisin complies. You will lead a cross-functional team and work closely with Legal, Compliance, Country Management, Product Operations, Customer Service, Data, and external tax and banking partners. Our goal is for customers to trust that their tax is right, find it easy to manage, use the tax allowances they are entitled to, and have peace of mind.

Your Responsibilities

• Own customer taxation end to end: Define the vision and roadmap together with Product and Engineering leadership. Take each topic from discovery to delivery to measured impact. Decide what we build first, and keep stakeholders aligned on priorities, risks and trade-offs.

• Keep tax accurate and reliable: Agree with Legal, Compliance and country managers on what correct looks like. Work with Engineering so calculation, documents and reporting stay stable and easy to extend.

• Grow Raisin’s tax proposition: Shape how tax works when Raisin enters new markets, launches tax-advantaged products or brings on new partners. Find where we can take tax work off customers’ hands, so they don’t have to declare and settle it themselves.

• Turn complex rules into simple experiences: Translate the tax rules behind each launch into clear requirements with the edge cases covered. Design the customer experience and see the work through to delivery.

• Hit the deadlines that cannot move: Make sure annual tax documents and statutory reports go out correct and on time, working with Product Operations. Plan backwards from fixed dates and monitor data quality.

• Catch errors before they reach customers, and escalate early when a date is at risk.

• Make tax effortless for customers: Keep self-service for tax exemption orders and non-assessment certificates intuitive, so customers get them right the first time. Give Customer Service the tools to answer tax questions fast, especially around tax season.

• Shape the team culture: Give and ask for feedback openly, share wins with the team, and treat mistakes as a reason to fix the process.

Your Profile
Must haves:

• 3+ years of product management experience, including ownership of a technical product such as a back-end, platform or data-heavy service.

• Experience leading a cross-functional product team and getting engineers and stakeholders behind shared priorities.

• Experience launching new products or taking products into new markets, with the precision to get every edge case right, because one wrong tax rule can affect thousands of customers.

• Strong analytical skills and the habit of checking and reconciling numbers yourself.

• Curiosity about tax and a drive to make it feel easy for customers, even when the rules behind it are not.

• The ability to learn fast, take feedback well and change course when new facts come in.

• Energy, a strong work ethic and a hands-on attitude to detailed work.

• Clear, structured written English, and the confidence to explain trade-offs to senior leaders and say no with a reason.

Nice to haves:

• Experience in a regulated field such as banking, payments, insurance or tax technology.

• Strong knowledge of the tax regime in one or more of Raisin’s markets, for example Germany (Abgeltungsteuer, tax exemption orders), or of statutory reporting such as CRS. Tax knowledge is not required. We will teach you.

• You have built tools for operations or customer service teams.

Important attributes for this role:

• You bridge product and engineering. You are comfortable discussing data models and architecture trade-offs, and you push for practical solutions that scale.