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Animal Protection Officer
Administrative
Location
San Diego, California, United States
Work type
Onsite
Employment
Full Time
Experience
0-1 years
Compensation
$26 - $29 per hour
Posted
1d ago
Summary and responsibilities
Role overview
Summary
This administrative role supports animal protection investigations and enforcement workflows for the San Diego Humane Society. The officer acts as a primary contact point for the community, gathering information, maintaining records, and coordinating with field officers and partner agencies to ensure timely communication and follow-up on animal welfare concerns.
POSITION SUMMARY
The Administrative Animal Protection Officer supports the Humane Law Enforcement Team at San Diego Humane Society (SDHS) by coordinating investigative workflows, regulatory compliance, and community outreach. Based primarily in an office setting with on-call field support capabilities, this role triages complaints, tracks rabies and quarantine protocols, coordinates administrative hearings and court filings, maintains case documentation, and assists field officers during emergencies, welfare checks, and animal transport operations.
KEY RESPONSIBILITIES
Case Management and Administration
- Review and triage incoming reports regarding animal neglect, cruelty, bite incidents, vicious animals, kennel compliance, and nuisance issues.
- Conduct intake outreach to complainants, victims, and pet owners to gather case facts and outline regulatory processes.
- Process and track rabies control compliance, bite reports, and quarantine orders.
- Maintain accurate case records, coordinate field follow-up, track citations, and schedule administrative hearings.
- Assist in preparing search warrants, arrest warrants, and criminal case packages for submission to City/District Attorneys under officer/sergeant direction.
- Provide administrative and logistical support during active cruelty and neglect investigations.
Field Support and Enforcement
- Comprehend and enforce California state animal laws and local municipal ordinances.
- Assist field officers with animal transport, welfare checks, kennel inspections, and active field calls as directed.
- Humanely handle, capture, restrain, and confine domestic animals and livestock using proper humane equipment and techniques.
- Issue citations for animal control and municipal code violations.
- Participate in the Emergency Response Team for disaster response operations, including wildfires and large-scale rescues.
Community Engagement
- Educate the public on responsible pet care, welfare standards, and municipal animal ordinances.
- Communicate with empathy and apply conflict resolution techniques during difficult community interactions.
QUALIFICATIONS AND REQUIREMENTS
Education and Experience
- High school diploma or equivalent.
- Minimum 1 year of paid, full-time experience caring for, handling, and controlling animals in a humane society, animal control agency, veterinary clinic, kennel, ranch, or zoo; OR 6 months of experience as an Animal Control Officer.
- Demonstrated administrative experience utilizing Microsoft Office Suite and database software.
- Customer service and conflict resolution experience strongly preferred.
- Bilingual Spanish skills preferred (eligible for hourly bilingual premium).
Certifications and Clearances
- Valid California driver's license with insurability under SDHS policy.
- Post-offer clearance: comprehensive background check, medical evaluation, and drug screen.
- Active PC 832 certification preferred (eligible for bonus incentive).
POSITION DETAILS
- Schedule: Full-time (5 days/week, 8 hours/day); regular travel across SDHS campuses and San Diego County.
- Compensation: Starting range $26.60 – $29.61 per hour (bilingual premium available; up to $3,000 recruitment incentive for qualifying prior experience/PC 832 certification).
- Benefits: Comprehensive healthcare, 403(b) with 5% match after 1 year, PTO + Birthday Day Off, free pet services/adoptions.
Updated 1d ago
Candidate fit
Skills and qualifications
Additional skills
Experience
0-1 years
Certifications
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
$26 - $29 per hour
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
San Diego Humane Society
Team size
Growing team
Location
San Diego, California, United States
San Diego Humane Society is united by its mission to Inspire Compassion, providing hope and advancing the welfare of animals and people. They impact the lives of more than 40,000 animals each year by patrolling designated areas to enforce state laws and local ordinances and ensure humane treatment of animals.
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Animal Protection Officer
San Diego, California, United States • Full Time