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Regional hiringpublishedExternal employer
SDSan Diego Humane Society
San Diego Humane Society•Animal Welfare

Animal Protection Officer

Administrative

Location

San Diego, California, United States

Work type

Onsite

Employment

Full Time

Experience

0-1 years

Compensation

$26 - $29 per hour

Posted

1d ago

Summary and responsibilities

Role overview

Summary

This administrative role supports animal protection investigations and enforcement workflows for the San Diego Humane Society. The officer acts as a primary contact point for the community, gathering information, maintaining records, and coordinating with field officers and partner agencies to ensure timely communication and follow-up on animal welfare concerns.

POSITION SUMMARY

The Administrative Animal Protection Officer supports the Humane Law Enforcement Team at San Diego Humane Society (SDHS) by coordinating investigative workflows, regulatory compliance, and community outreach. Based primarily in an office setting with on-call field support capabilities, this role triages complaints, tracks rabies and quarantine protocols, coordinates administrative hearings and court filings, maintains case documentation, and assists field officers during emergencies, welfare checks, and animal transport operations.

KEY RESPONSIBILITIES

Case Management and Administration

- Review and triage incoming reports regarding animal neglect, cruelty, bite incidents, vicious animals, kennel compliance, and nuisance issues.

- Conduct intake outreach to complainants, victims, and pet owners to gather case facts and outline regulatory processes.

- Process and track rabies control compliance, bite reports, and quarantine orders.

- Maintain accurate case records, coordinate field follow-up, track citations, and schedule administrative hearings.

- Assist in preparing search warrants, arrest warrants, and criminal case packages for submission to City/District Attorneys under officer/sergeant direction.

- Provide administrative and logistical support during active cruelty and neglect investigations.

Field Support and Enforcement

- Comprehend and enforce California state animal laws and local municipal ordinances.

- Assist field officers with animal transport, welfare checks, kennel inspections, and active field calls as directed.

- Humanely handle, capture, restrain, and confine domestic animals and livestock using proper humane equipment and techniques.

- Issue citations for animal control and municipal code violations.

- Participate in the Emergency Response Team for disaster response operations, including wildfires and large-scale rescues.

Community Engagement

- Educate the public on responsible pet care, welfare standards, and municipal animal ordinances.

- Communicate with empathy and apply conflict resolution techniques during difficult community interactions.

QUALIFICATIONS AND REQUIREMENTS

Education and Experience

- High school diploma or equivalent.

- Minimum 1 year of paid, full-time experience caring for, handling, and controlling animals in a humane society, animal control agency, veterinary clinic, kennel, ranch, or zoo; OR 6 months of experience as an Animal Control Officer.

- Demonstrated administrative experience utilizing Microsoft Office Suite and database software.

- Customer service and conflict resolution experience strongly preferred.

- Bilingual Spanish skills preferred (eligible for hourly bilingual premium).

Certifications and Clearances

- Valid California driver's license with insurability under SDHS policy.

- Post-offer clearance: comprehensive background check, medical evaluation, and drug screen.

- Active PC 832 certification preferred (eligible for bonus incentive).

POSITION DETAILS

- Schedule: Full-time (5 days/week, 8 hours/day); regular travel across SDHS campuses and San Diego County.

- Compensation: Starting range $26.60 – $29.61 per hour (bilingual premium available; up to $3,000 recruitment incentive for qualifying prior experience/PC 832 certification).

- Benefits: Comprehensive healthcare, 403(b) with 5% match after 1 year, PTO + Birthday Day Off, free pet services/adoptions.

Updated 1d ago

Candidate fit

Skills and qualifications

Additional skills

Animal Handling • 1+ yrs
Microsoft Office Suite • 1+ yrs
Customer Service • 1+ yrs
Interpersonal Skills • 1+ yrs
Conflict Resolution • 1+ yrs
Record Keeping • 1+ yrs
Case Management • 1+ yrs
Law Enforcement • 1+ yrs

Experience

0-1 years

Certifications

Valid Driver's License • Required
PC832 Certification • Required

How this role is positioned

Role classification

Job domains

Administration

Industries

Wildlife & Conservation

Employment

Full Time

Contract duration

Permanent

Hiring type

Direct

Global hiring

Location specific

Offer details

Compensation and benefits

Compensation

$26 - $29 per hour

VisibilityShared on listing
CurrencyUSD
PeriodHourly

Location, schedule, and role shape

Work setup

Work conditions

Primary locationSan Diego, California, United States
Work typeOnsite
Global hiringNo

Bandwidth profile

peopleHigh • 8/10
physicalMedium • 6/10
cognitiveMedium • 7/10
executionHigh • 8/10
creativityMedium • 5/10
uncertaintyMedium • 6/10
communicationHigh • 8/10

Context on the employer

Company snapshot

Company

San Diego Humane Society

Team size

Growing team

Location

San Diego, California, United States

San Diego Humane Society is united by its mission to Inspire Compassion, providing hope and advancing the welfare of animals and people. They impact the lives of more than 40,000 animals each year by patrolling designated areas to enforce state laws and local ordinances and ensure humane treatment of animals.

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Animal Protection Officer

San Diego, California, United States • Full Time