Applying for VP Customer Success at Manex AI GmbH? Bypass the ATS Black Hole.
Traditional job applications often get trapped in algorithmic filters. With HireMail, uncover verified hiring managers and founders at Manex AI GmbH, generate tailored AI outreach hooks, record personalized video pitches, and dispatch directly through your authenticated Gmail.
Decision-Maker Intel
Recruiters & founders
Video & Voice Pitch
Interactive player embed
AI Live ATS Scraper
Fresh, unposted roles
VP Customer Success
Location
Munich, Bavaria, Germany
Work type
Hybrid
Employment
Full Time
Experience
5-10 years
Compensation
Compensation not disclosed
Posted
3h ago
Summary and responsibilities
Role overview
Summary
As VP Customer Success, you will lead complex customer projects from pilot to global rollout, ensuring measurable impact on the factory floor. This high-impact leadership role involves building and strengthening long-term customer relationships, managing the Customer Impact Team, and contributing to the strategic development of the business model and product.
Your Role
As VP Customer Success, you will own how Manex AI delivers measurable impact on the factory floor, from first pilot to global rollout. You combine senior project leadership with a deep understanding of production and data, and you build the team and the relationships that turn our platform into lasting customer value. Industry leaders such as BMW, Audi, BSH, Stellantis, Liebherr, Still, TDK Electronics, and Henkel already rely on Manex AI. You will work with major clients from Day 1, take decisions that shape the company, and build up autonomous factories together with them.
This is a high-impact, full-time leadership position based in Munich within an exceptional team. It requires a high level of personal responsibility, a strategic and analytical mindset, strong drive, high motivation, and a shared ambition to win together.
Your Responsibilities
Lead and oversee complex customer projects, ensuring delivery from pilot to global rollout
Drive project management and coordination of integrations across industries
Guide and mentor sales, ops, and tech stakeholders within cross-functional project teams
Build and strengthen long-term customer relationships with enterprise stakeholders, from shop floor to C-level
Strategically expand and manage the Customer Impact Team
Take an active role in the strategic development of the business model and product
What Sets You Up for Success
Degree in Industrial Engineering, Mechanical Engineering, or similar (industry PhD a strong plus)
5 to 10 years of professional experience in consulting, automotive, manufacturing, or tech
Good understanding of AI, software, and production processes
Proven ability to lead cross-functional teams and orchestrate stakeholders
Business-fluent in German and English
Based in Munich or willing to relocate, ready to go all-in with us
What We Offer
A unique opportunity to lead a top-tier team
Top-of-market compensation with equity package
A best-in-class network (funding, industry, and talent) across Europe and the US
A fast-paced environment backed by the world's best investors with the world's leading organizations as customers
Updated 3h ago
Candidate fit
Skills and qualifications
Additional skills
Experience
5-10 years
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
Compensation not disclosed
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
Manex AI GmbH
Team size
Growing team
Location
Munich, Bavaria, Germany
Manex AI is on a mission to enable autonomy for the world's leading organizations and is currently building autonomous factories. After raising our Seed Round from Lightspeed and BlueYard and winning leading enterprise manufacturing customers, we are now focused on scaling operations across all departments. With our world-class team, we are looking for the key individuals who will help take us to the next level and build a truly outstanding organization.
Popular Domains
Explore opportunities across specialized functional areas.
Trending Industries
Discover roles in the world's most innovative sectors.
VP Customer Success
Munich, Bavaria, Germany • Full Time