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FLFred Loya Insurance Agency
Fred Loya Insurance Agency•Auto Insurance

Claims- Appraiser - Property Damage

Auto Field Appraiser

Location

Riverside, California, United States

Work type

Onsite

Employment

Full Time

Experience

3-5 years

Compensation

Compensation not disclosed

Posted

2h ago

Summary and responsibilities

Role overview

Summary

This role involves assessing vehicle damage, determining repair costs and timelines, and negotiating with repair facilities to ensure estimates align with company standards and state regulations. The Auto Field Appraiser is also responsible for providing excellent customer service throughout the claims and repair process.

Brief Description

Essential Duties and Responsibilities

  • Ensures proper vehicle tear down

  • Determine repair time allotments and required labor operations

  • Makes accurate repair/replace decisions

  • Assess and applies pre-existing damage, completes accurate total loss evaluations

  • Negotiates agreed price with shop decision maker and sets time bound expected completion date per Loya insurance standards

  • Review and assess the validity of all supplement request

  • Proactively provides customers with information regarding their vehicle’s cost of repair estimate and explains claims/repair process

  • Maintains accurate vehicle’s cost of repair estimate and explains claims/repair process

  • Completes timely estimates, supplements, and inspections

  • Negotiates advanced fees for tow, tear down, and storage on all vehicles that are determined to a financial total loss at a repair facility or tow yard

  • Adhere to our fleet policy

  • Provide extraordinary customer service to all parties involved in the claims process

  • Other duties as assigned by management or as needed.

Requirements

Job Requirement

Qualifications/Requirements

  • Must be fully vaccinated for COVID-19

  • High School diploma; Degree or college coursework is a plus

  • Must have a clean background and driving record

  • Computer software knowledge

  • Texas adjuster license or willing to obtain

Summary

Fred Loya Insurance was established in 1974 and has grown to be one of the Largest Hispanic Top 500 Owned and Operated Companies in the United States.

Our commitment to providing fast, dependable service and competitive rates for general auto insurance has made us one of the fastest growing auto insurance groups with over 500 agencies throughout Texas, California, New Mexico, Colorado, Illinois, Georgia, Arizona, and Nevada.

Our claims office has an immediate opening for an Auto Field Appraiser. In this role the employee will be responsible for completing vehicle damage estimates.

Auto Appraiser ensures the estimates are accurate and in accordance with the terms of Loya Insurance’s physical damage standards and state regulations.

The Auto Appraiser works with the repair facilities to obtain a meaningful agreed price on repairs and estimated time of completion/delivery.

Updated 2h ago

Candidate fit

Skills and qualifications

Additional skills

Vehicle Damage Assessment • 1+ yrs
Estimating • 1+ yrs
Negotiation • 1+ yrs
Customer Service • 1+ yrs
Claims Processing • 1+ yrs
Regulatory Compliance • 1+ yrs
Computer Software • 1+ yrs
Damage Appraisal • 1+ yrs

Experience

3-5 years

Certifications

Texas adjuster license • Required

How this role is positioned

Role classification

Job domains

Real Estate & Facilities

Industries

Real Estate & PropTech

Employment

Full Time

Contract duration

Permanent

Hiring type

Direct

Global hiring

Location specific

Offer details

Compensation and benefits

Compensation

Compensation not disclosed

VisibilityShared on listing
CurrencyUSD
PeriodYearly

Location, schedule, and role shape

Work setup

Work conditions

Primary locationRiverside, California, United States
Work typeOnsite
Global hiringNo

Bandwidth profile

peopleHigh • 8/10
physicalMedium • 6/10
cognitiveHigh • 8/10
executionHigh • 8/10
creativityLow • 3/10
uncertaintyMedium • 5/10
communicationHigh • 8/10

Context on the employer

Company snapshot

Company

Fred Loya Insurance Agency

Team size

Growing team

Location

Riverside, California, United States

Fred Loya Insurance was established in 1974 and has grown to be one of the Largest Hispanic Top 500 Owned and Operated Companies in the United States. Our commitment to providing fast, dependable service and competitive rates for general auto insurance has made us one of the fastest growing auto insurance groups with over 500 agencies throughout Texas, California, New Mexico, Colorado, Illinois, Georgia, Arizona, and Nevada.

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Claims- Appraiser - Property Damage

Riverside, California, United States • Full Time