Leasing Manager
Location
Pullman, Washington, United States
Work type
Onsite
Employment
Full Time
Experience
1-5 years
Compensation
$22 - $24 per hour
Posted
14h ago
Summary and responsibilities
Role overview
Summary
The Leasing Manager is responsible for overseeing all aspects of leasing and marketing at the property, working closely with the Community Manager to set leasing goals and develop strategic marketing plans. This role involves effectively leading the leasing team, managing resident relations, and ensuring compliance with company policies and fair housing laws.
Leasing Manager
The Leasing Manager is responsible for overseeing all aspects of leasing and marketing at the property. The Leasing Manager works closely with the Community Manager to set leasing goals and develop a strategic marketing plan for achieving budgeted occupancy. The Leasing Manager is responsible for effectively leading the leasing team and accomplishing effective leasing, marketing, and positive resident relations.
Essential Duties & Responsibilities
Strategic Leasing Management
Regular/daily onsite attendance is required
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.
Audit all lease files to ensure adherence to policies and procedures
Deal with resident complaints, concerns, and requests to ensure resident satisfaction
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
Effectively show, lease, and move in prospective residentsMarketing Management
Assist in developing the annual marketing plan and marketing budget
Implement all marketing efforts and outreach, developing campaigns and assisting with design to generate traffic
Monitor leasing/renewal progress, focusing on areas needing additional support
Supervise the planning, preparation, and implementation of all leasing and renewal events as approved by the Community Manager
Maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report
Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve budgeted occupancy.Personnel Management
Assist the Community Manager in the use of consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff.
Assist the Community Manager in ensuring the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.
Promote harmony and quality job performance of staff through support and effective leadership
Ensure staff compliance and consistency with Company policies and proceduresAdministrative Management
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff
Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)
Assist with supervision of all business functions related to operations
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service, etc.)
Education/experience
High School Diploma or Equivalent; Bachelor’s degree preferred or one year’s experience in the housing industry;
Ability to understand and perform all on-site software functions; basic computer skills required.
Must have basic knowledge of Fair Housing Laws and OSHA requirements.
Updated 8h ago
Candidate fit
Skills and qualifications
Additional skills
Experience
1-5 years
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
$22 - $24 per hour
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
Asset Living
Team size
Growing team
Location
Pullman, Washington, United States
Asset Living is a third-party management firm founded in 1986, specializing in fostering thriving communities nationwide. They manage a diverse portfolio including multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, Asset Living is known for its workplace culture and growth opportunities.
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Leasing Manager
Pullman, Washington, United States • Full Time