Back to jobs
Regional hiringpublishedExternal employer
DBDeutsche Bank Group
Deutsche Bank GroupBanking

Payments Processing Analyst

Location

Bangalore, Karnataka, India

Work type

Onsite

Employment

Full Time

Experience

0-1 years

Compensation

Compensation not disclosed

Posted

39m ago

Summary and responsibilities

Role overview

Summary

The Payments Processing Operator is responsible for the accurate and timely processing of all types of payments, including physical cash/valuables and cash-related investigations. This role involves handling time-critical, complex transactions for internal and external clients, ensuring adherence to SLAs and industry guidelines, and identifying process improvements. The operator may also interact directly with clients, manage escalations, and maintain relationships with stakeholders.

Key Responsibilities

Processing Standards

  • Process payments accurately according to procedures, SLAs and cut-off times.

  • Support daily team operations and liaise with sending locations for clarifications.

  • Communicate process-related updates and clarifications to the team.

  • Identify, track and report process issues to the Manager.

  • Complete end-of-day activities according to established checklists and maintain required records.

  • Review self-assessment reports and supporting documentation and ensure appropriate sign-offs.

  • Maintain records of procedural and KOP changes and communicate updates to management.

  • Support training of new employees according to the Training Module.

  • Ensure appropriate departmental backups and process coverage.

Escalation and Risk

  • Escalate exceptions, operational issues and process ambiguities to supervisors or managers.

  • Keep the Team Manager informed of exceptional occurrences.

  • Ensure procedures and internal regulations are consistently followed.

  • Identify and communicate potential operational risks and control gaps.

  • Support monthly departmental self-assessments and document control lapses with recommended actions.

Compliance and Business Support

  • Maintain compliance with internal policies, procedures and applicable regulatory requirements.

  • Identify potential business opportunities during regular transaction processing and communicate them to management.

  • Contribute ideas and initiatives that improve service quality, efficiency and operational excellence.

  • Support process innovation and continuous improvement.

Training and Reporting

  • Train new recruits and conduct tests or quizzes to assess learning.

  • Maintain accurate training records.

  • Assist the Manager with preparation of team MIS and operational reports.

  • Ensure amendments and updates to KOP are completed within defined timelines.

Skills and Experience

  • Minimum Graduation in any discipline.

  • Clear understanding of payment flows and back-office payment operations.

  • Good knowledge of SWIFT and payment processing.

  • Understanding of operational risk, regulatory requirements and controls.

  • Strong attention to detail and ability to work accurately under time-sensitive conditions.

  • Good communication, escalation and stakeholder management skills.

  • Ability to identify process improvements and contribute to operational excellence.

  • Proven ability to use AI tools to improve productivity, optimize workflows and solve business problems while applying sound judgment and ensuring responsible and ethical use of data and AI-generated outputs.

What We Offer

  • Best-in-class leave policy.

  • Gender-neutral parental leave.

  • 100% childcare assistance reimbursement.

  • Sponsorship for relevant industry certifications and education.

  • Employee Assistance Program for employees and families.

  • Comprehensive hospitalization insurance for employees and dependents.

  • Accident and term life insurance.

  • Complimentary health screening for employees aged 35 and above.

  • Training, development, coaching and continuous learning opportunities.

  • Flexible benefits tailored to individual needs.

About Deutsche Bank

Deutsche Bank promotes a culture where employees are empowered to excel through responsible decision-making, commercial thinking, initiative and collaboration. The organization values inclusion, teamwork and professional development and provides opportunities for employees to grow their careers.

Updated 39m ago

Candidate fit

Skills and qualifications

Additional skills

Payments flow • 1+ yrs
SWIFT • 1+ yrs
Risk management • 1+ yrs
Regulatory compliance • 1+ yrs
Payments processing • 1+ yrs
Back office operations • 1+ yrs
Operational risk • 1+ yrs
AI tools • 1+ yrs

Experience

0-1 years

How this role is positioned

Role classification

Job domains

Operations

Industries

Finance & Banking

Employment

Full Time

Contract duration

Permanent

Hiring type

Direct

Global hiring

Location specific

Offer details

Compensation and benefits

Compensation

Compensation not disclosed

VisibilityShared on listing
CurrencyUSD
PeriodYearly

Location, schedule, and role shape

Work setup

Work conditions

Primary locationBangalore, Karnataka, India
Work typeOnsite
Global hiringNo

Bandwidth profile

peopleMedium7/10
physicalLow2/10
cognitiveHigh8/10
executionHigh9/10
creativityMedium6/10
uncertaintyMedium6/10
communicationMedium7/10

Context on the employer

Company snapshot

Company

Deutsche Bank Group

Team size

Growing team

Location

Bangalore, Karnataka, India

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

Visit website

Payments Processing Analyst

Bangalore, Karnataka, IndiaFull Time