Leasing Associate
Location
Webster, Texas, United States
Work type
Onsite
Employment
Full Time
Experience
0-1 years
Compensation
Compensation not disclosed
Posted
2h ago
Summary and responsibilities
Role overview
Summary
The Leasing Associate is responsible for leasing, marketing, and maintaining positive resident relations. This role involves responding to inquiries, conducting tours, processing applications, and ensuring resident satisfaction and retention.
Position Summary
The Leasing Associate position is responsible for the leasing, marketing and maintaining positive resident relations. Leasing Associates handle the signing of leases, and act as a landlord for property owners.
Responsibilities
Respond to telephone and internet inquiries from residents and prospects to schedule virtual, self-guided, and in-person tours
Greet and qualify prospects professionally using guest cards in our Lead Management Software. Assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements
Keep an updated availability report, process applications with credit checks and rental history verification, then submit them for processing
Community Manager approval and follow up with applicants on their status
Show apartments and close sale, prepare them for move-ins, obtain new residents' signatures on paperwork, and provide community orientation
Assist in maintaining an active and effective social media presence for the property to enhance visibility and engagement
Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues
Conducts all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining show rooms, and any follow-up necessary
Utilize marketing strategies to ensure traffic within the limitations of the Marketing Budget and the Marketing Plan(i.e. competitive rental rates, referrals, promotions, locators, and outreach)
Projects a favorable image of the community to achieve property objectives and public recognition
Focuses on securing resident retention in ways such as planning resident functions (i.e. parties, contests, etc.); attend after hours functions and participate as a host as needed
Completes all necessary paperwork for generating a lease, move-in, check-out, and other peak periods in a timely manner
Attends weekly and daily goal setting meetings as appropriate
Collaborate with the property maintenance team to ensure prompt responses and completion of resident service requests in line with the company's standards
Education and Experience
Associate's degree or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience
Microsoft Office, Property Management Software
Qualifications
Physical Requirements:
May be required to sit for extended periods of time while working at a desk
May be required to climb stairs
Must be able to read documents, computer screens and data
Must be able to hear and understand verbal communications in person and over the phone or computer
May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds
Must be able to use mobile devices and applications for work-related tasks
Work Environment:
This role is based on site, primarily in an office setting but may require at times that the employee spends some time outside with exposure to the elements
The office is an open setting which may include bright lights, constant noises and distractions
A flexible schedule is required and hours include weekdays, nights, and weekends (including Saturdays and Sundays) as needed to meet business needs
Updated 2h ago
Candidate fit
Skills and qualifications
Additional skills
Experience
0-1 years
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
Compensation not disclosed
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
RPM Living
Team size
Growing team
Location
Webster, Texas, United States
At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.
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Leasing Associate
Webster, Texas, United States • Full Time