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Staff Site Reliability Engineer
SRE, Platform Engineering
Location
Berlin, Germany
Work type
Hybrid
Employment
Full Time
Experience
8+ years
Compensation
Compensation not disclosed
Posted
1d ago
Summary and responsibilities
Role overview
Summary
We are looking for a Staff Site Reliability Engineer to join our SRE team dedicated to platform reliability within Platform Engineering. Your mission will be to act as a technical leader driving Doctolib's reliability and scalability at a European scale, ensuring our platform remains reliable, debuggable, and resilient across infrastructure, observability, and cross-cutting reliability initiatives.
Staff Site Reliability Engineer — Platform Reliability
Overview We are looking for a Staff Site Reliability Engineer to join our SRE team dedicated to platform reliability within Platform Engineering. Your mission will be to act as a technical leader driving Doctolib's reliability and scalability at a European scale, ensuring our platform remains reliable, debuggable, and resilient across infrastructure, observability, and cross-cutting reliability initiatives. You will play a pivotal role in a team driving reliability standards across 170+ applications, contributing directly to supporting 520,000 health professionals and 90 million patients in their daily healthcare journey. This role sits at the intersection of infrastructure, developer experience, and product engineering. You will act as a technical leader and strategic partner to SREs, software engineers, and product teams, guiding decisions, mentoring engineers, and driving cross-cutting initiatives that elevate our operational maturity.
What you will do
Lead large-scale cross-cutting reliability initiatives across the platform, spanning infrastructure automation, observability, and incident management
Identify and drive improvements to incident detection, response, and postmortem analysis capabilities
Define and evolve SLOs, error budgets, and alerting standards across multiple product teams
Take part in the on-call rotation, and actively contribute to improving our on-call experience by refining alerting, reducing noise, and ensuring actionable telemetry
Serve as a mentor and technical coach to senior engineers, helping elevate the craft of reliability engineering across the company
Influence strategic decisions by providing technical guidance to leadership and representing reliability engineering in architectural reviews and platform discussions
Partner with software engineering teams to embed reliability practices early in the development lifecycle
Partner with feature teams to accelerate their production readiness, providing hands-on guidance on reliability best practices, launch reviews, and operational standards before go-live
Who you are
Extensive experience (8+ years) in SRE, platform engineering, or infrastructure roles within a large-scale, multi-team production environment
Proven experience with cloud platforms such as AWS, GCP, or Azure
Strong experience with containerization and orchestration technologies, Kubernetes is a must, its deployment and scaling strategies ecosystem
Implemented and operated SLIs, SLOs, and error budgets in production
Experience managing on-call rotations and leading incident response in high-stakes environments
Strong systems engineering background with fluency in at least one backend programming language (e.g., Go, Python, Ruby)
Proven ability to lead through influence: setting technical direction, driving consensus, and mentoring engineers across teams
Comfortable balancing long-term architecture work with fast, iterative improvements
Clear, concise communication skills, both written and verbal, with the ability to drive alignment in ambiguous environments
Nice to have: deep expertise in observability tooling, high-scale telemetry pipelines, regulated environments experience (healthcare, fintech), and a focus on reliability enablement and golden paths
What we offer
A Deutschlandticket fully paid for by Doctolib
28 vacation days plus 1 additional day for each full calendar year of employment (up to a maximum of 30 days)
Work from abroad for up to 10 days per year
Updated 1d ago
Candidate fit
Skills and qualifications
Additional skills
Experience
8+ years
How this role is positioned
Role classification
Job domains
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Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
Compensation not disclosed
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Location, schedule, and role shape
Work setup
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Company snapshot
Company
Doctolib
Team size
Growing team
Location
Berlin, Germany
Doctolib is a company that supports 520,000 health professionals and 90 million patients in their daily healthcare journey. Their solutions are built on a single fully cloud-native platform that supports web and mobile app interfaces, multiple languages, and is adapted to country and healthcare specialty requirements. They leverage AI ethically across their products.
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Staff Site Reliability Engineer
Berlin, Germany • Full Time