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Associate Community Director
Location
Sherman, Texas, United States
Work type
Onsite
Employment
Full Time
Experience
2-5 years
Compensation
Compensation not disclosed
Posted
5d ago
Summary and responsibilities
Role overview
Summary
The Associate Community Director supports the Community Director in managing the financial and operational aspects of a residential community. Key responsibilities include accounting tasks, rent collection, invoice processing, financial reporting, and ensuring resident satisfaction and retention. This role also involves acting as an on-site supervisor in the Community Director's absence.
Supports and assists the Community Director in overseeing and managing the financial and operational facets of the community. Key responsibilities include handling accounting and bookkeeping tasks, preparing monthly close-outs and financial summaries, processing vendor invoices, collecting rent and incidental fees, processing bank deposits, and executing account reconciliations and dispositions using property management software.
Organizational Responsibilities:
Journey Visionary: Collaborate with on-site staff to prioritize operational solutions and drive key performance metrics.
Passion & Innovation: Identify root issues and opportunities, applying creative problem-solving methods.
Organizational Ambassador: Represent company values when engaging with residents, prospects, associates, and external partners.
Project & Change Management: Develop structured implementation plans and guide cross-functional teams through procedural updates.
Community Service: Participate in industry associations and local outreach initiatives to support personal development and organizational visibility.
Essential Duties and Responsibilities:
Punctual and consistent on-site attendance is an essential requirement of this role.
Financial Operations: Post daily rent collections, process bank deposits, run fiscal reports, and reconcile financial transactions with corporate accounting.
Accounts Payable: Review, code, and enter vendor invoices into the property accounting database; verify completed services, secure approvals, and coordinate with vendors.
Delinquency & Lease Enforcement: Monitor aging accounts, manage collection notices, follow up on delinquent balances, and initiate legal eviction proceedings or represent the property in court hearings when needed.
Move-Out Dispositions: Review departure notices, verify lease requirements, assess applicable deductions or fees, and issue deposit refunds in accordance with statutory guidelines.
Resident Relations: Address resident inquiries, service requests, and complaints promptly, maintaining professional decorum under pressure to promote resident retention.
Supervisory Support: Assume temporary on-site leadership in the absence of the Community Manager; coordinate turnover schedules and maintenance tickets with the maintenance team.
Owner Relations: Assist in hosting property tours, preparing operational performance updates, and addressing ownership inquiries.
Leasing & Marketing: Provide front-line sales support by greeting visitors, conducting unit walkthroughs, executing applications, and securing lease commitments.
Work Schedule:
Full-time role scheduled for 40 hours weekly. Office operating hours typically span Monday through Friday from 9:00 am to 6:00 pm, Saturday from 10:00 am to 5:00 pm, and Sunday from 1:00 pm to 5:00 pm. Regular weekend availability is required, particularly during the first weekend of each month.
Qualifications:
Education & Experience: High school diploma or GED equivalent required; minimum 2 years of multifamily industry experience with proven proficiency in property operations, leasing, collections, and financial bookkeeping.
Skills: Strong verbal and written communication abilities for legal contracts and customer service; practical math skills for ledger balancing and fiscal calculations; sound analytical judgment.
Software Proficiency: Working knowledge of standard office applications and direct experience with multifamily property management systems (Yardi or RealPage/OneSite preferred).
Licensing: Valid driver license required for local bank runs and off-site meetings.
Work Environment & Physical Demands:
Role balances indoor office work with routine outdoor campus walkthroughs in various weather conditions. Requires prolonged standing, walking across uneven terrain, climbing stairs, and operating golf carts. Must be capable of lifting up to 20 pounds independently and up to 50 pounds with assistance. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Updated 5d ago
Candidate fit
Skills and qualifications
Additional skills
Experience
2-5 years
Certifications
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
Compensation not disclosed
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
Gallery Residential
Team size
Growing team
Location
Sherman, Texas, United States
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Associate Community Director
Sherman, Texas, United States • Full Time