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Product Engineer
Location
Berlin, Germany
Work type
Hybrid
Employment
Full Time
Experience
4+ years
Compensation
Compensation not disclosed
Posted
5d ago
Summary and responsibilities
Role overview
Summary
As a Product Engineer at Fin, you will solve real customer problems through the smart and efficient application of technical knowledge and tools. You will be part of a multidisciplinary product team, building both back-end and front-end systems, and contributing to technical architecture as products scale to serve tens of millions of people daily.
At Fin, you will be a product engineer - someone who solves real customer problems through a smart and efficient application of your technical knowledge and your tools. You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts.
We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few.
What will I be doing?
Develop technical plans and contribute to our technical architecture as we scale our products to serve tens of millions of people every day.
Write Ruby code, which knits together a lot of AWS, infrastructure, platform and SaaS technologies that form the core of Fin's backend infrastructure.
Ship a change to production on your first day and a feature in your first week.
Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems.
Grow your team’s capacity by mentoring other engineers and interviewing candidates.
What skills do I need?
4+ years of industry experience in a software engineering role, preferably building a SaaS product.
Deep knowledge of a high-level programming language (for example, Ruby, Python, Javascript etc.)
Experience collaborating directly with product teams and designers, and a proven track record of delivering value to customers or users.
Experience with Distributed systems.
Updated 5d ago
Candidate fit
Skills and qualifications
Additional skills
Experience
4+ years
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
Compensation not disclosed
Benefits and perks
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
Intercom
Team size
Growing team
Location
Berlin, Germany
Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Their AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey. Together with Salesforce, the #1 AI CRM, they are building the future of customer experience, focusing on AI-driven solutions for workforce transformation.
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Product Engineer
Berlin, Germany • Full Time