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Regional hiringpublishedExternal employer
RLRPM Living
RPM Living•Property Management

Leasing Associate

Location

Charlotte, North Carolina, United States

Work type

Onsite

Employment

Full Time

Experience

0-1 years

Compensation

Compensation not disclosed

Posted

7h ago

Summary and responsibilities

Role overview

Summary

The Leasing Associate is responsible for the leasing, marketing, and maintaining positive resident relations for a property. Key duties include responding to inquiries, conducting tours, processing applications, and actively promoting resident satisfaction and retention through various strategies.

Position Summary
The Leasing Associate position is responsible for the leasing, marketing and maintaining positive resident relations. Leasing Associates handle the signing of leases, and act as a landlord for property owners.

Responsibilities

  • Respond to telephone and internet inquiries from residents and prospects to schedule virtual, self-guided, and in-person tours

  • Greet and qualify prospects professionally using guest cards in our Lead Management Software. Assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements

  • Keep an updated availability report, process applications with credit checks and rental history verification, then submit them for processing

  • Community Manager approval and follow up with applicants on their status

  • Show apartments and close sale, prepare them for move-ins, obtain new residents' signatures on paperwork, and provide community orientation

  • Assist in maintaining an active and effective social media presence for the property to enhance visibility and engagement

  • Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues

  • Conducts all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining show rooms, and any follow-up necessary

  • Utilize marketing strategies to ensure traffic within the limitations of the Marketing Budget and the Marketing Plan(i.e. competitive rental rates, referrals, promotions, locators, and outreach)

  • Projects a favorable image of the community to achieve property objectives and public recognition

  • Focuses on securing resident retention in ways such as planning resident functions (i.e. parties, contests, etc.); attend after hours functions and participate as a host as needed

  • Completes all necessary paperwork for generating a lease, move-in, check-out, and other peak periods in a timely manner

  • Attends weekly and daily goal setting meetings as appropriate

  • Collaborate with the property maintenance team to ensure prompt responses and completion of resident service requests in line with the company's standards

Updated 7h ago

Candidate fit

Skills and qualifications

Additional skills

Lead Management Software • 1+ yrs
Microsoft Office • 1+ yrs
Property Management Software • 1+ yrs
Marketing Strategies • 1+ yrs
Social Media Management • 1+ yrs
Customer Relationship Management • 1+ yrs
Sales Closing • 1+ yrs
Communication • 1+ yrs

Experience

0-1 years

How this role is positioned

Role classification

Job domains

Marketing
Sales

Industries

Real Estate & PropTech

Employment

Full Time

Contract duration

Permanent

Hiring type

Direct

Global hiring

Location specific

Offer details

Compensation and benefits

Compensation

Compensation not disclosed

VisibilityShared on listing
CurrencyUSD
PeriodYearly

Benefits and perks

Paid Time Off (PTO)

Location, schedule, and role shape

Work setup

Work conditions

Primary locationCharlotte, North Carolina, United States
Work typeOnsite
Global hiringNo

Bandwidth profile

peopleHigh • 9/10
physicalLow • 4/10
cognitiveMedium • 7/10
executionHigh • 8/10
creativityMedium • 6/10
uncertaintyMedium • 5/10
communicationHigh • 9/10

Context on the employer

Company snapshot

Company

RPM Living

Team size

Growing team

Location

Charlotte, North Carolina, United States

At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.

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Leasing Associate

Charlotte, North Carolina, United States • Full Time