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Leasing Associate
Location
Charlotte, North Carolina, United States
Work type
Onsite
Employment
Full Time
Experience
0-1 years
Compensation
Compensation not disclosed
Posted
7h ago
Summary and responsibilities
Role overview
Summary
The Leasing Associate is responsible for the leasing, marketing, and maintaining positive resident relations for a property. Key duties include responding to inquiries, conducting tours, processing applications, and actively promoting resident satisfaction and retention through various strategies.
Position Summary
The Leasing Associate position is responsible for the leasing, marketing and maintaining positive resident relations. Leasing Associates handle the signing of leases, and act as a landlord for property owners.
Responsibilities
Respond to telephone and internet inquiries from residents and prospects to schedule virtual, self-guided, and in-person tours
Greet and qualify prospects professionally using guest cards in our Lead Management Software. Assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements
Keep an updated availability report, process applications with credit checks and rental history verification, then submit them for processing
Community Manager approval and follow up with applicants on their status
Show apartments and close sale, prepare them for move-ins, obtain new residents' signatures on paperwork, and provide community orientation
Assist in maintaining an active and effective social media presence for the property to enhance visibility and engagement
Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues
Conducts all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining show rooms, and any follow-up necessary
Utilize marketing strategies to ensure traffic within the limitations of the Marketing Budget and the Marketing Plan(i.e. competitive rental rates, referrals, promotions, locators, and outreach)
Projects a favorable image of the community to achieve property objectives and public recognition
Focuses on securing resident retention in ways such as planning resident functions (i.e. parties, contests, etc.); attend after hours functions and participate as a host as needed
Completes all necessary paperwork for generating a lease, move-in, check-out, and other peak periods in a timely manner
Attends weekly and daily goal setting meetings as appropriate
Collaborate with the property maintenance team to ensure prompt responses and completion of resident service requests in line with the company's standards
Updated 7h ago
Candidate fit
Skills and qualifications
Additional skills
Experience
0-1 years
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
Compensation not disclosed
Benefits and perks
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
RPM Living
Team size
Growing team
Location
Charlotte, North Carolina, United States
At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.
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Leasing Associate
Charlotte, North Carolina, United States • Full Time