Leasing Consultant
Location
El Paso, Texas, United States
Work type
Onsite
Employment
Full Time
Experience
1+ years
Compensation
Compensation not disclosed
Posted
3h ago
Summary and responsibilities
Role overview
Summary
The Leasing Consultant serves as the primary sales and customer service representative for the apartment community. This position is responsible for greeting prospective residents, identifying their housing needs, and professionally presenting the features and benefits of the property to secure lease agreements. The role also provides support with resident relations and administrative duties, helping to ensure smooth daily operations and high resident satisfaction.
Position Summary
The Leasing Consultant serves as the primary sales and customer service representative for the apartment community. This position is responsible for greeting prospective residents, identifying their housing needs, and professionally presenting the features and benefits of the property to secure lease agreements. The Leasing Consultant also provides support with resident relations and administrative duties, helping to ensure smooth daily operations and high resident satisfaction.
This role plays a key part in achieving occupancy goals, maintaining resident retention, and representing SunRidge’s standards of service and professionalism.
Key Responsibilities
Leasing & Marketing
Greet all prospects warmly and professionally, qualify needs, and guide them through tours of available apartments.
Present the community’s features and benefits to prospects, including floor plans, amenities, and neighborhood offerings.
Process applications and leasing documents in accordance with company standards and lease guidelines.
Maintain knowledge of market trends and competitors through regular market surveys and contribute marketing ideas to the Property Manager.
Perform outreach marketing and participate in resident and community engagement events.
Resident Relations
Promote outstanding customer service to current and prospective residents.
Assist with resident communication, lease renewals, notices to vacate, and resident satisfaction efforts.
Respond to resident inquiries and service requests in a timely, professional manner.
Support community retention initiatives and help foster a welcoming and inclusive community atmosphere.
Administrative Support
Accurately complete lease files, guest cards, application verifications, and follow-ups.
Collect rent payments (excluding cash) and issue receipts when requested.
Maintain organized leasing files, complete daily traffic logs, and update leasing reports.
Document all resident and prospect interactions using proper logging procedures.
Assist with property inspections, identify potential service needs, and report to the Property Manager.
Support the Property Manager and Assistant Manager with daily administrative tasks and reporting.
Qualifications
Minimum 1 year of leasing or sales experience in Low-Income housing and multifamily housing preferred.
Strong communication, interpersonal, and organizational skills.
Knowledge of Fair Housing regulations, ADA, and leasing compliance (or must complete training within 90 days).
Proficiency in Microsoft Office and property management systems (e.g., Yardi or OneSite) preferred.
Positive attitude, team-oriented mindset, and commitment to excellent customer service.
Ability to work weekends and occasional holidays as needed.
Work Environment
This is a Full-time, on-site position at the assigned apartment community. Some weekend and holiday availability is required for tours, events, and operational coverage.
Physical Requirements
Must be able to walk the property daily, show apartments, climb stairs, bend, and lift light items.
Frequent standing, walking, and interaction with residents and prospects.
Must possess a valid driver’s license, automobile insurance, and reliable transportation for work-related travel (bank runs, marketing, errands).
Updated 3h ago
Candidate fit
Skills and qualifications
Additional skills
Experience
1+ years
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
Compensation not disclosed
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
SunRidge Management Group
Team size
Growing team
Location
El Paso, Texas, United States
SunRidge Management Group is a trusted name in multifamily property management with a strong track record of success and over 35 years of experience managing apartment communities across the country. From affordable housing to luxury lease-ups, we pride ourselves on delivering exceptional service, operational excellence, and a people-first culture. Our Dallas-based corporate team supports communities coast to coast with a hands-on, detail-driven approach. SunRidge Management Group is an equal-opportunity employer that promotes a drug-free workplace.
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Leasing Consultant
El Paso, Texas, United States • Full Time