Treasury Reconciliation Officer

Overview

This role is responsible for cash and stock reconciliation and completing activities in accordance with established procedures. The position requires rotational shifts, including shifts starting at 3:30 AM for APAC coverage and 11:30 AM for EMEA coverage.

Key Responsibilities

• Work collaboratively with team members and other business functions to achieve operational goals and provide support as required.

• Maintain and update relevant systems, databases, and records, including participation in system testing for enhancements.

• Process correspondence and assigned activities within required deadlines.

• Assist with preparation of correspondence, presentations, management information, and reports.

• Understand and comply with legislative, regulatory, financial, industry, client-specific, and internal procedures.

• Identify and support process improvements that improve efficiency, accuracy, and customer experience.

• Complete mandatory and role-specific training within required timelines.

• Meet individual performance targets and service quality standards while minimizing rework.

• Perform daily cash, stock, and other reconciliations for the Reconciliations Team.

• Respond to queries from internal customers and relevant business departments.

• Log all reconciliation exceptions in required systems and escalate them to the appropriate teams.

• Maintain control sheets and distribute them to relevant business areas for confirmation.

• Ensure compliance with applicable regulatory CASS requirements, including internal and external reconciliations, break resolution, and funding shortfalls.

• Assist with preparation of daily and monthly management information for key stakeholders.

• Apply reconciliation best practices and appropriate escalation procedures when identifying anomalies.

• Maintain strong risk awareness and complete all assigned tasks accurately and within agreed timelines and SLAs.

• Accurately process, record, review, and complete administrative and financial operations, including placing deals, opening client accounts, updating client information, settlement, and reconciliation activities.

• Adhere to all applicable procedural, regulatory, and industry requirements.

• Support colleagues and take on additional responsibilities when required.

Experience & Qualifications

• 0–3 years of experience in financial services, capital markets, or reconciliation operations preferred.

• Strong accounting knowledge.

• Bachelor's or master's degree in Business, Finance, Banking, or a related discipline from a recognized institution.

• Qualification or knowledge in business, financial markets, law, or securities is desirable.

• Working knowledge of Microsoft Office, including Outlook, Word, Excel, and PowerPoint.

Skills & Attributes

• Strong written and verbal communication skills.

• Excellent attention to detail and a right-first-time approach.

• Strong numerical, analytical, and problem-solving abilities.

• Good time management and organizational skills.

• Ability to work accurately under pressure and meet tight deadlines.

• Strong customer service awareness.

• Ability to work effectively as part of a team and under supervision.

• Demonstrated initiative, motivation, ownership, and willingness to support colleagues.

• Commitment to continuous learning and professional development.

• Ability to follow established processes and maintain high accuracy.

• Ability to communicate and liaise effectively with internal and external stakeholders.

• Flexible approach to working hours and willingness to work additional hours when required to meet business deadlines.