Associate, Client Solutions
Location
Mumbai, India
Work type
Onsite
Employment
Full Time
Experience
0-2 years
Compensation
Compensation not disclosed
Posted
1h ago
Summary and responsibilities
Role overview
Summary
As an Associate, Client Solutions at GLG, you will be instrumental in expanding the world's largest network of experts by recruiting new members and facilitating critical client engagements. This role demands strong communication, critical thinking, and project management skills, offering a dynamic environment to develop top-tier business acumen and contribute to successful client outcomes.
Job Summary
GLG is seeking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment.
Associates are the engine driving GLG's Insight Network – the world's largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals across industries for client deliverables.
Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you’ll go through our robust onboarding and training programs so that you can grow and hone the skills needed to succeed in your role. Over time, basis consistent performance, you will be owning the project lifecycle, speaking frequently with leading clients and experts – all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills.
Key Associate Responsibilities Include (but are not limited to):
Recruiting new experts to join GLG’s insight network through targeted lead generation and timely outreach by phone, email, and other methods.
Scheduling and confirming critical calls and meetings between GLG’s clients and Network Members, including scheduling all calls with your new recruits.
Collaborating closely with client-facing team members to expand projects and rescope of recruiting populations to drive successful client outcomes.
Building your understanding of client strategies, various industry sectors, and value chains to identify and vet the best experts for client projects.
Learning and upholding our compliance policies and procedures to protect the integrity of client engagements.
Proactively engaging with GLG’s Network Members to understand their expertise and gauge their fitment for client projects.
As an Associate, You Will Learn To:
Excel in a phone based and highly challenging environment that demands attention to detail and prioritization of various workflows and execution on multiple projects at the same time.
Recruit and vet new relevant experts to the GLG Network, building your lead generation, outreach, screening and pitching skills.
Develop strong, transferable business skills, including communication, time management, negotiating, problem solving, project management, research and the ability to achieve monthly/quarterly targets.
Collaborate with colleagues on and across both regional and global teams to contribute to revenue and broader commercial success.
Mentor future GLG Associates as you become tenured and proficient in your role.
Ideal Candidates Have:
Bachelor's degree or higher (required)
0-2 years of work experience in recruitment, internet/market research, outreach, partnership, client-facing, sales, or account management roles
Excellent communication skills and fluency in written English
Confident and strong communication (oral and written), interpersonal & problem-solving skills and motivation to work on the phone daily with Network Members and potential recruits.
Eagerness to learn about new topics, industries, and companies.
Desire to work in a fast-paced, collaborative, team environment where we strive to provide an excellent experience for experts and clients.
Hustle and tenacity to work responsibly and manage multiple, simultaneous tasks and prioritize effectively, given that client priorities shift quickly at GLG.
High motivation to exceed personal weekly, monthly, and quarterly commercial targets.
Willingness to work flexible and extended hours (including evenings and some holidays) based on client needs and expectations
Demonstrate the ability and initiative to handle increasing responsibility over time
Updated 1h ago
Candidate fit
Skills and qualifications
Additional skills
Experience
0-2 years
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
Compensation not disclosed
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
GLG / Gerson Lehrman Group
Team size
Growing team
Location
Mumbai, India
GLG is the world’s leading platform for trusted human expertise. We connect global decision-makers—from hedge fund managers and private equity partners to strategy leaders at Fortune 500s—with the specific, authoritative voices required to answer their most critical questions.
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Associate, Client Solutions
Mumbai, India • Full Time