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Regional hiringpublishedExternal employer
GGLG / Gerson Lehrman Group
GLG / Gerson Lehrman GroupExpert Network

Associate, Client Solutions

Location

Mumbai, India

Work type

Onsite

Employment

Full Time

Experience

0-2 years

Compensation

Compensation not disclosed

Posted

1h ago

Summary and responsibilities

Role overview

Summary

As an Associate, Client Solutions at GLG, you will be instrumental in expanding the world's largest network of experts by recruiting new members and facilitating critical client engagements. This role demands strong communication, critical thinking, and project management skills, offering a dynamic environment to develop top-tier business acumen and contribute to successful client outcomes.

Job Summary

GLG is seeking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment.

Associates are the engine driving GLG's Insight Network – the world's largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals across industries for client deliverables.

Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you’ll go through our robust onboarding and training programs so that you can grow and hone the skills needed to succeed in your role. Over time, basis consistent performance, you will be owning the project lifecycle, speaking frequently with leading clients and experts – all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills.


Key Associate Responsibilities Include (but are not limited to):

  • Recruiting new experts to join GLG’s insight network through targeted lead generation and timely outreach by phone, email, and other methods.

  • Scheduling and confirming critical calls and meetings between GLG’s clients and Network Members, including scheduling all calls with your new recruits.

  • Collaborating closely with client-facing team members to expand projects and rescope of recruiting populations to drive successful client outcomes.

  • Building your understanding of client strategies, various industry sectors, and value chains to identify and vet the best experts for client projects.

  • Learning and upholding our compliance policies and procedures to protect the integrity of client engagements.

  • Proactively engaging with GLG’s Network Members to understand their expertise and gauge their fitment for client projects.


As an Associate, You Will Learn To:

  • Excel in a phone based and highly challenging environment that demands attention to detail and prioritization of various workflows and execution on multiple projects at the same time.

  • Recruit and vet new relevant experts to the GLG Network, building your lead generation, outreach, screening and pitching skills.

  • Develop strong, transferable business skills, including communication, time management, negotiating, problem solving, project management, research and the ability to achieve monthly/quarterly targets.

  • Collaborate with colleagues on and across both regional and global teams to contribute to revenue and broader commercial success.

  • Mentor future GLG Associates as you become tenured and proficient in your role.


Ideal Candidates Have:

  • Bachelor's degree or higher (required)

  • 0-2 years of work experience in recruitment, internet/market research, outreach, partnership, client-facing, sales, or account management roles

  • Excellent communication skills and fluency in written English

  • Confident and strong communication (oral and written), interpersonal & problem-solving skills and motivation to work on the phone daily with Network Members and potential recruits.

  • Eagerness to learn about new topics, industries, and companies.

  • Desire to work in a fast-paced, collaborative, team environment where we strive to provide an excellent experience for experts and clients.

  • Hustle and tenacity to work responsibly and manage multiple, simultaneous tasks and prioritize effectively, given that client priorities shift quickly at GLG.

  • High motivation to exceed personal weekly, monthly, and quarterly commercial targets.

  • Willingness to work flexible and extended hours (including evenings and some holidays) based on client needs and expectations

  • Demonstrate the ability and initiative to handle increasing responsibility over time

Updated 1h ago

Candidate fit

Skills and qualifications

Additional skills

Client Service • 1+ yrs
Critical Thinking • 1+ yrs
Lead Generation • 1+ yrs
Project Management • 1+ yrs
Problem Solving • 1+ yrs
Negotiation • 1+ yrs
Time Management • 1+ yrs
Research • 1+ yrs

Experience

0-2 years

How this role is positioned

Role classification

Job domains

Finance & Accounting

Industries

Finance & Banking

Employment

Full Time

Contract duration

Permanent

Hiring type

Direct

Global hiring

Location specific

Offer details

Compensation and benefits

Compensation

Compensation not disclosed

VisibilityShared on listing
CurrencyUSD
PeriodYearly

Location, schedule, and role shape

Work setup

Work conditions

Primary locationMumbai, India
Work typeOnsite
Global hiringNo

Bandwidth profile

peopleHigh8/10
physicalLow2/10
cognitiveHigh8/10
executionHigh8/10
creativityMedium6/10
uncertaintyMedium7/10
communicationHigh9/10

Context on the employer

Company snapshot

Company

GLG / Gerson Lehrman Group

Team size

Growing team

Location

Mumbai, India

GLG is the world’s leading platform for trusted human expertise. We connect global decision-makers—from hedge fund managers and private equity partners to strategy leaders at Fortune 500s—with the specific, authoritative voices required to answer their most critical questions.

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Associate, Client Solutions

Mumbai, IndiaFull Time