Claims Expert Real Estate
Real Estate
Location
Frankfurt, Hessen, Germany
Work type
Onsite
Employment
Full Time
Experience
2-5 years
Compensation
Compensation not disclosed
Posted
4h ago
Summary and responsibilities
Role overview
Summary
The Claims Expert Real Estate is responsible for ensuring customer satisfaction through excellent claims handling, from initial damage reports to settlement, including international cases. This role involves analyzing claims profitability, preparing loss prevention solutions, and providing customer advice on technical matters and claims settlement.
In the role of Claims Handler (m/f/d) you are responsible for ensuring customer satisfaction by providing excellent claims handling.
Your responsibilities include, but are not limited to:
Operational claims handling from initial damage report to claims settlement, also internationally
Analysis of claims profitability
Preparation of possible solutions for reducing the number of losses through loss prevention measures
Risk and damage assessment as well as customer advice on technical matters and claims settlement
Support in the event of major damage, including on-site inspection if necessary.
Claims processing, including damage assessment and settlement
Providing optimal customer data for efficiency calculation and customer profitability
Monitoring and assessment of loss ratios as well as loss controlling
Cooperation with project and expert committees, customer service and specialist departments.
Participation in discussions with our customers, insurers and appraisers
What are you bringing with you?
Successfully completed apprenticeship as an insurance and finance clerk.
Knowledge of the insurance market
Knowledge in the insurance sectors (especially property/TV and liability insurance)
Professional handling of internal and external clients, as well as strong teamwork skills and high initiative.
Excellent process understanding as well as structured and analytical thinking and working methods
Good knowledge of MS Office products (especially Excel and Word)
In addition to our attractive compensation package, we offer:
Monetary benefits - An attractive, performance-based remuneration system including company pension scheme and 30 days of vacation plus special leave, continued payment of wages in case of illness, 5 additional employer-funded sick days for children
Internationality - An international management consultancy and the security of a global corporation with renowned clients – from DAX-listed companies to world-famous medium-sized businesses.
Customer contact – quickly take on responsibility
Development opportunities – A steep learning curve and ample scope for individual career development: You will delve deeply into diverse topics, both on-the-job and in intensive specialist training.
Work-life balance – mobile working or in the office? Flexible working hours? Or even a sabbatical? Sure, no problem. We decide together as a team when and where we work. Team meetings and brainstorming sessions in person are still an important part of our work. Hybrid working is more than just a buzzword for us.
Collaboration – learning from each other and making joint decisions, collegial, appreciative and dynamic
Company events – together we celebrate our successes and our community
Updated 4h ago
Candidate fit
Skills and qualifications
Additional skills
Experience
2-5 years
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
Compensation not disclosed
Benefits and perks
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
WTW (Willis Towers Watson)
Team size
Growing team
Location
Frankfurt, Hessen, Germany
WTW (Willis Towers Watson) is one of the world's leading companies in the areas of advisory, broking, and solutions. We help our clients turn risks into growth. WTW has a presence in more than 140 countries with 45,000 employees worldwide, including approximately 1,500 in German-speaking countries at 14 locations in Germany, Austria, and Switzerland.
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Claims Expert Real Estate
Frankfurt, Hessen, Germany • Full Time