Fraud Investigation Associate
Location
Guwahati, Assam, India
Work type
Onsite
Employment
Full Time
Experience
0-1 years
Compensation
Compensation not disclosed
Posted
2h ago
Summary and responsibilities
Role overview
Summary
The Fraud Investigation Associate at slice is responsible for scrutinizing potential suspicious activities and performing thorough, objective investigations of potential fraud on slice products. This role involves reviewing fraud incidents, gathering information, taking urgent actions to prevent financial and reputational loss, and monitoring daily fraud alerts.
About the role:
If slice is a galaxy, the Fraud Investigators are the Guardians, keeping us all safe while having a lot of fun doing that. To define in fancy words, the fraud investigation team scrutinizes potential suspicious activities. If you're one whose nose starts to itch or hair stands up when something isn't right, to whom talking to people and looking at patterns comes naturally, this team is tailor-made for you.
What you will do:
Perform thorough and objective investigation of potential fraud activity on slice products.
Close review of Fraud incidents received from different channels & conduct the investigation immediately.
Take ownership on gathering all possible information while investigating incidents.
Initiate urgent actions as and when required to prevent future financial & reputational loss.
Monitor fraud alerts daily and take necessary action.
Identify fraud patterns and modus operandi from the investigation and share insights with analytics team.
Coordinate with analytics team, product team and other stakeholders.
Recommend new methods/tools to improve operational efficiency and investigation quality.
Plan & execute case investigation and complete investigation reports in an accurate manner as per defined timelines.
What you will need:
0-1 years of working experience in Fraud operations & Investigation. (Banking/Fintech organization only).
Comfortable in making decision and judgement.
Graduate degree in any relevant field.
Presentable (as you will need to talk to customers as a part of the investigation).
Street smart and ability to detect patterns.
Life at slice:
Life so good, you’d think we’re kidding:
Competitive salaries. Period.
An extensive medical insurance that looks out for our employees & their dependents. We’ll love you and take care of you, our promise.
Flexible working hours. Just don’t call us at 3AM, we like our sleep schedule.
Tailored vacation & leave policies so that you enjoy every important moment in your life.
A reward system that celebrates hard work and milestones throughout the year. Expect a gift coming your way anytime you kill it here.
Learning and upskilling opportunities. Seriously, not kidding.
Good food, games, and a cool office to make you feel like home. An environment so good, you’ll forget the term “colleagues can’t be your friends”.
Updated 2h ago
Candidate fit
Skills and qualifications
Additional skills
Experience
0-1 years
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
Compensation not disclosed
Benefits and perks
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
slice
Team size
Growing team
Location
Guwahati, Assam, India
slice's purpose is to make the world better at using money and time, with a major focus on building the best consumer experience for your money. We’ve all felt how slow, confusing, and complicated banking can be. So, we’re reimagining it. We’re building every product from scratch to be fast, transparent, and feel good, because we believe that the best products transcend demographics, like how great music touches most of us. Our cornerstone products and services: slice savings account, slice UPI credit card, slice UPI, and slice business are designed to be simple, rewarding, and completely in your control.
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Fraud Investigation Associate
Guwahati, Assam, India • Full Time