Regional hiringpublishedExternal employer
SSagan
SaganRecruitment

Property Management Administrative Assistant

Location

Manila, Philippines

Work type

Remote

Employment

Contract

Experience

3-7 years

Compensation

$1K per month

Posted

4h ago

Summary and responsibilities

Role overview

Summary

The Property Management Administrative Assistant provides daily administrative and communication support for rental properties and small property management teams. This support-focused role involves organizing tasks, responding to tenants, updating records, and ensuring timely completion of daily operations.

About This Role:

This is not an immediate vacancy. However, the company we support has 300+ property management business owners who continuously hire. Once you pass this screening process, your profile will be posted and made visible to all of them.

This gives you ongoing exposure to active employers in the property management and real estate space. You may receive interview invitations directly from business owners, depending on your experience and fit.

This role focuses on candidates who can provide administrative and communication support, mainly in tenant communication, leasing admin, maintenance ticket updates, scheduling, and daily operational tasks.


Role Overview:

The Property Management Administrative Assistant provides daily administrative and communication support for rental properties and small property management teams.

This is a support-focused role, not a coordinator or operations manager role. Your job is to help keep things organized, respond to tenants, update records, and make sure daily tasks are completed accurately and on time. You will work closely with the property manager or business owner but will not handle escalations, compliance decisions, or owner-facing responsibilities.


Key Responsibilities:

  • Tenant Communication (Admin-Level)

    • Respond to general tenant questions by email, text, or phone

    • Share updates provided by the property manager

    • Assist with basic inquiries (billing questions, scheduling updates, rental info)

    • Log communication inside PM software

  • Leasing Administrative Support

    • Assist with sending lease documents

    • Update tenant files and basic lease information

    • Coordinate scheduling for showings or inspections

    • Support move-in/move-out documentation (admin side only)

  • Maintenance Ticket Admin

    • Log maintenance requests

    • Update ticket statuses based on vendor or PM updates

    • Follow up on pending tickets

    • Keep tenants informed of timelines (only using approved updates)

  • Phone Handling

    • Answer incoming calls for the rental or storage business

    • Take messages, relay information, and provide basic assistance

    • Handle simple customer questions

  • General Administrative Tasks

    • Maintain organized digital files and records

    • Update data in systems like Buildium, AppFolio, Property Meld, LeadSimple, Notion, and Google Workspace

    • Assist with invoicing support (sending invoices, tracking receipts, logging payments)

    • Help with simple marketing tasks like updating property listings

    • Prepare basic reports or summaries when needed


What We’re Looking For:

  • 3+ years of admin experience (property management or real estate is a strong plus)

  • Strong English communication (written + spoken)

  • Organized, dependable, and comfortable handling repetitive daily tasks

  • Confident with email, chat, and call communication

  • Able to follow instructions and complete tasks accurately

  • Tech-savvy and able to learn software quickly


Nice-to-Haves:

  • Experience with property management systems like Buildium, AppFolio, Property Meld, or LeadSimple

  • Prior work supporting U.S.-based real estate or property management teams

  • Call handling experience (RingCentral, Grasshopper, etc.)

  • Remote work experience

Updated 4h ago

Candidate fit

Skills and qualifications

Additional skills

Administrative Support • 1+ yrs
Organizational Skills • 1+ yrs
Communication • 1+ yrs
Attention to Detail • 1+ yrs
Property Management Software • 1+ yrs
Google Workspace • 1+ yrs
Call Handling Systems • 1+ yrs
Data Entry • 1+ yrs

Experience

3-7 years

How this role is positioned

Role classification

Job domains

Sales & Business Dev
Real Estate & Facilities

Industries

Real Estate & PropTech

Employment

Contract

Contract duration

Permanent

Hiring type

Direct

Global hiring

Location specific

Offer details

Compensation and benefits

Compensation

$1K per month

VisibilityShared on listing
CurrencyUSD
PeriodMonthly

Location, schedule, and role shape

Work setup

Work conditions

Primary locationManila, Philippines
Work typeRemote
Global hiringNo

Bandwidth profile

peopleMedium6/10
physicalLow2/10
cognitiveMedium6/10
executionHigh8/10
creativityLow3/10
uncertaintyLow4/10
communicationHigh8/10

Context on the employer

Company snapshot

Company

Sagan

Team size

Growing team

Location

Manila, Philippines

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Sagan provides a high-performance remote work environment, ensuring access to world-class opportunities for top-tier professionals.

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Property Management Administrative Assistant

Manila, PhilippinesContract