Property Management Administrative Assistant
Location
Manila, Philippines
Work type
Remote
Employment
Contract
Experience
3-7 years
Compensation
$1K per month
Posted
4h ago
Summary and responsibilities
Role overview
Summary
The Property Management Administrative Assistant provides daily administrative and communication support for rental properties and small property management teams. This support-focused role involves organizing tasks, responding to tenants, updating records, and ensuring timely completion of daily operations.
About This Role:
This is not an immediate vacancy. However, the company we support has 300+ property management business owners who continuously hire. Once you pass this screening process, your profile will be posted and made visible to all of them.
This gives you ongoing exposure to active employers in the property management and real estate space. You may receive interview invitations directly from business owners, depending on your experience and fit.
This role focuses on candidates who can provide administrative and communication support, mainly in tenant communication, leasing admin, maintenance ticket updates, scheduling, and daily operational tasks.
Role Overview:
The Property Management Administrative Assistant provides daily administrative and communication support for rental properties and small property management teams.
This is a support-focused role, not a coordinator or operations manager role. Your job is to help keep things organized, respond to tenants, update records, and make sure daily tasks are completed accurately and on time. You will work closely with the property manager or business owner but will not handle escalations, compliance decisions, or owner-facing responsibilities.
Key Responsibilities:
Tenant Communication (Admin-Level)
Respond to general tenant questions by email, text, or phone
Share updates provided by the property manager
Assist with basic inquiries (billing questions, scheduling updates, rental info)
Log communication inside PM software
Leasing Administrative Support
Assist with sending lease documents
Update tenant files and basic lease information
Coordinate scheduling for showings or inspections
Support move-in/move-out documentation (admin side only)
Maintenance Ticket Admin
Log maintenance requests
Update ticket statuses based on vendor or PM updates
Follow up on pending tickets
Keep tenants informed of timelines (only using approved updates)
Phone Handling
Answer incoming calls for the rental or storage business
Take messages, relay information, and provide basic assistance
Handle simple customer questions
General Administrative Tasks
Maintain organized digital files and records
Update data in systems like Buildium, AppFolio, Property Meld, LeadSimple, Notion, and Google Workspace
Assist with invoicing support (sending invoices, tracking receipts, logging payments)
Help with simple marketing tasks like updating property listings
Prepare basic reports or summaries when needed
What We’re Looking For:
3+ years of admin experience (property management or real estate is a strong plus)
Strong English communication (written + spoken)
Organized, dependable, and comfortable handling repetitive daily tasks
Confident with email, chat, and call communication
Able to follow instructions and complete tasks accurately
Tech-savvy and able to learn software quickly
Nice-to-Haves:
Experience with property management systems like Buildium, AppFolio, Property Meld, or LeadSimple
Prior work supporting U.S.-based real estate or property management teams
Call handling experience (RingCentral, Grasshopper, etc.)
Remote work experience
Updated 4h ago
Candidate fit
Skills and qualifications
Additional skills
Experience
3-7 years
How this role is positioned
Role classification
Job domains
Industries
Employment
Contract
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
$1K per month
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
Sagan
Team size
Growing team
Location
Manila, Philippines
Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Sagan provides a high-performance remote work environment, ensuring access to world-class opportunities for top-tier professionals.
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Property Management Administrative Assistant
Manila, Philippines • Contract