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GGreenly
GreenlySustainability Tech

Account Manager

SMBs, France/International

Location

Paris, France

Work type

Hybrid

Employment

Full Time

Experience

2-5 years

Compensation

€67K - €69K per year

Posted

8h ago

Summary and responsibilities

Role overview

Summary

This role involves building and nurturing strong relationships with customers and prospects, understanding their needs, and ensuring the successful delivery of Greenly's solutions. The Account Manager will also identify new business opportunities, manage complex customer situations, and improve internal processes and reporting.

You are responsible for building strong relationships with customers and prospects by connecting with key business executives and stakeholders, and developing sales reports. Account Managers also answer client questions and identify new business opportunities.


What you are going to do:

  • Communicate with customers to understand their needs, and help them through email/phone calls

  • Build and develop relationships with customers and potential new customers based on trust and respect

  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives

  • Liaise between the customer and internal teams

  • Resolve complaints and prevent additional issues by improving processes

  • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis

  • Keep accurate records pertaining to inventory and account notes.

  • Increase customer retention and upsell

  • Manage & resolve complex customer situations

  • Build and improve dashboards and workflows to simplify the teams’ performance by automating repetitive tasks

  • Design and implement efficient reporting to Management, including analysis of retention metrics and improvement suggestions


Skills to succeed

  • Previous experience of 2-5 years in account management or sales, ideally having worked with enterprise accounts.

  • Solid knowledge of sustainability frameworks and regulations.

  • Customer obsession: You love helping your clients and know how to nurture relationships.

  • Sales mindset and analytical skills to leverage data in decision making.

  • Show a clear understanding of Greenly’s offer and values

  • A native-equivalent level of proficiency in French and fluency in English.

  • Great interpersonal and cross collaboration skills.

  • Comfortable working in a fast paced environment focused on scaling globally.

Updated 8h ago

Candidate fit

Skills and qualifications

Additional skills

Account Management • 1+ yrs
Sales • 1+ yrs
Sustainability Frameworks • 1+ yrs
Sustainability Regulations • 1+ yrs
Customer Relationship Management • 1+ yrs
Data Analysis • 1+ yrs
Decision Making • 1+ yrs
Interpersonal Skills • 1+ yrs
Cross-collaboration • 1+ yrs
Workflow Automation • 1+ yrs
Dashboard Design • 1+ yrs
Reporting • 1+ yrs
Customer Retention • 1+ yrs
Upselling • 1+ yrs
Problem Solving • 1+ yrs

Experience

2-5 years

How this role is positioned

Role classification

Job domains

Sales & Business Dev

Industries

Technology & IT
Biotech & Life Sciences

Employment

Full Time

Contract duration

Permanent

Hiring type

Direct

Global hiring

Location specific

Offer details

Compensation and benefits

Compensation

€67K - €69K per year

VisibilityShared on listing
CurrencyEUR
PeriodYearly

Benefits and perks

Mental Health Support

Location, schedule, and role shape

Work setup

Work conditions

Primary locationParis, France
Work typeHybrid
Global hiringNo

Bandwidth profile

peopleHigh9/10
physicalLow3/10
cognitiveHigh8/10
executionHigh8/10
creativityMedium6/10
uncertaintyMedium7/10
communicationHigh9/10

Context on the employer

Company snapshot

Company

Greenly

Team size

Growing team

Location

Paris, France

Greenly was founded in 2019 by Alexis, Matthieu and Arnaud with one mission: make carbon management as essential as financial management. Today, we are a global leader in carbon accounting, proudly B-Corp certified and part of the French Tech 120. Our climate suite combines smart data collection with intuitive automation, helping companies measure, reduce, and report their emissions with ease — supported at every step by our in-house climate experts.

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Account Manager

Paris, FranceFull Time