Multi-Site Leasing Consultant
Location
Seattle, Washington, United States
Work type
Onsite
Employment
Full Time
Experience
2-5 years
Compensation
$23 - $28 per hour
Posted
11h ago
Summary and responsibilities
Role overview
Summary
The Multi-Site Leasing Consultant promotes Vivmark Residential's brand to achieve maximum occupancy and revenue, while delivering a remarkable customer experience. This role involves managing the sales process, building rapport with prospects and residents, and providing high-level customer service to support resident retention.
What You'll Be Doing:
Promotes Vivmark Residential's brand.
Coordinates the schedule and times for dedicated in-person onsite presence at assigned properties based on business needs and occupancy/revenue goals, which can change on short notice.
Proactively manages leads and customer experience using the Customer Relationship Management Software (CRM) at all assigned communities.
Completes CRM tasks within the appropriate time frame.
Promotes the communities based on the prospective resident's needs.
Proactively manages the Tour Schedules.
Inspects the community ready product and tour path daily.
Employs effective selling techniques to close the sale.
Cross-sells, both within assigned communities and other sister communities to meet the needs of the prospective residents.
Maintains accurate and in-depth knowledge of all aspects of the community.
Supports the community's marketing efforts.
Monitors community trends to prepare for future occupancy needs.
Provides leadership and mentorship to Leasing Consultants.
Assists residents regarding payment and account ledger inquiries.
Communicates effectively with the service and office team, as well as residents.
Maintains market and community knowledge.
Coordinate and support resident events as directed throughout the year, which may occur during evenings and weekends.
Accurately and efficiently prepares and assists with all leasing documents.
Assist with postings and notifications to the residents when assigned.
Verifies all scheduled move-in files are complete.
Completes all required training in a timely manner.
Understands and complies with federal, state and local fair housing laws and standards, as well as landlord/tenant laws and regulations.
Represents the Company in a professional manner at all times.
What You'll Need To Thrive:
Sales and Customer Service experience is preferred.
High School diploma or equivalent.
A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role.
Computer literacy and effective communication skills. Must be able to effectively communicate both orally and in writing in English for all work-related purposes.
Knowledge of federal and state apartment housing laws.
Availability to work a flexible schedule, including weekends.
Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems.
Ability to use the computer effectively and read written communications. Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility. May be required to climb stairs depending on the property structure.
Updated 11h ago
Candidate fit
Skills and qualifications
Additional skills
Experience
2-5 years
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
$23 - $28 per hour
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
Vivmark Residential
Team size
Growing team
Location
Seattle, Washington, United States
Vivmark Residential exists to set the mark for what home can be. Our vision is to be the most trusted and best-performing rental housing company in America, one that continues to get better as it grows. As an owner, developer, and manager of more than 180,000 apartment homes in major markets across the US, we have the scale to offer something most companies can't. At Vivmark, team members move up and across functions, markets, and disciplines, building lasting careers. We invest in team members' growth, development, and capabilities that make them and us better, and we hold ourselves to the highest standard as an employer.
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Multi-Site Leasing Consultant
Seattle, Washington, United States • Full Time