Lead Product Manager

About Providence

Providence, one of the US’s largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, ‘Health for a better world’, Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and services.

Providence has a network of 51 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US.

Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation of health systems for improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale.

Why Us?

• Best In-class Benefits

• Inclusive Leadership

• Reimagining Healthcare

• Competitive Pay

• Supportive Reporting Relation

How is this team contributing to the vision of Providence?

The Digital Workplace Xperiences (DWX) team plays a central role in managing the portfolio of applications that support the technical operations across Human Capital Management (HCM), Finance, and Strategy domains of Providence Global Center (PGC). As a core function, the team plays an instrumental role in advancement of foundational systems that power PGC’s growth mission.

The team’s responsibilities span the entire application lifecycle, including the discovery, design, development, and ongoing maintenance of the applications required by these business functions.

What will you be responsible for?

• Define,communicate and drive the execution strategy and roadmap for applications such as Control Tower, Carelabs, Lume, and other related performance dashboard solutions within the DWX portfolio.

• Translate business outcomes and user needs into clearly structured product requirements, user journeys, features, acceptance criteria, and prioritized backlogs

• Lead the complete product lifecycle, including discovery, solution definition, design, development, release planning, adoption, enhancement, and ongoing maintenance

• Work closely with engineering, architecture, UX, data, and platform teams to evaluate solution options and guide product decisions based on value, feasibility, security, scalability, and maintainability.

• Facilitate product discovery through stakeholder interviews, workshops, workflow analysis, data review, and validation of business assumptions.

• Define product success measures and monitor adoption, usage, reliability, user experience, and business outcomes to identify opportunities for continuous improvement.

• Coordinate release planning and change readiness with business owners, engineering teams, support teams, and end users.

• Manage stakeholder expectations through transparent communication of product priorities, delivery progress, dependencies, risks, and decisions required.

• Support product adoption by partnering with change, communications, training, and operational teams to ensure that new capabilities are understood and effectively used

Who are we looking for?

We are looking for an experienced and outcome-oriented Senior Product Manager who can translate organizational priorities into intuitive, reliable, and insight-driven digital products. You should be comfortable working at the intersection of business strategy, performance management, data, and enterprise technology.

• 8+ years of product management experience, preferably owning internal enterprise applications, management dashboards, workflow solutions, or data-intensive products

• Experience building products that track organizational performance, strategic initiatives, milestones, dependencies, risks, and key performance indicators.

• Ability to partner with Strategy and business leadership teams to translate strategic objectives into structured product capabilities, reporting views, and governance workflows

• Experience working with data, engineering, architecture, UX, and analytics teams to define data requirements, business rules, integrations, access controls, and reporting experiences

• Strong product discovery skills, with the ability to understand business processes, identify user pain points, validate assumptions, and simplify complex organizational workflows

• A strong understanding of dashboard usability and information design, including how different audiences consume performance information and make decisions.

• Experience managing the end-to-end lifecycle of enterprise applications, including discovery, design, development, release, adoption, support, enhancement, and technical-debt management

• Strong understanding of enterprise requirements relating to data privacy, security, auditability, role-based access, accessibility, and regulatory compliance

• Experience with business intelligence, analytics, performance-management, or portfolio-management platforms

• Familiarity with Power BI, Tableau, or comparable visualization and reporting tools.

Providence’s vision to create ‘Health for a Better World’ aids us to provide a fair and equitable workplace for all in our employment, whether temporary, part-time or full time, and to promote individuality and diversity of thought and background, and acknowledge its role in the organization’s success. This makes us committed towards equal employment opportunities, regardless of race, religion or belief, color, ancestry, disability, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law. In furtherance to our mission in building a more inclusive and equitable environment, we shall, from time to time, undertake programs to assist, uplift and empower underrepresented groups including but not limited to Women, PWD (Persons with Disabilities), LGTBQ+ (Lesbian, Gay, Transgender, Bisexual or Queer), Veterans and others. We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct.

Contact our Integrity hotline also, read our Code of Conduct.