Property Manager

SUMMARY / OBJECTIVE The Property Manager handles day-to-day community operations, ensures quality resident service, maintains efficient building functions, and completes administrative duties. They report to the Regional Property Manager. ESSENTIAL FUNCTIONS

• Codes invoices accurately and timely for approval.

• Maintains compliant resident records for affordable housing and state regulations.

• Updates property management software to reflect current operations.

• Collects rent and other income, depositing and recording receipts promptly.

• Prepares and delivers resident notices including lease violations, terminations, inspections, and work orders.

• Coordinates move-in dates with maintenance rent-ready schedules.

• Manages leasing from application to move-in.

• Enforces fair housing and landlord-tenant laws.

• Markets the property to maintain occupancy and positive community image.

• Ensures the property hits financial performance targets.

• Manages and resolves customer service requests.

• Collaborates with site teams and residents to build a healthy community and monitor goals.

• Maintains federal-compliant waiting lists and pre-qualified applicant pools.

• Enforces agency regulations, lease terms, and house rules.

• Oversees timely unit turns, invoice processing, and curb appeal maintenance by the maintenance staff.

• Recruits on-site team members.

• Monitors and approves maintenance staff timecards and accurately logs daily time.

• Performs other assigned duties. COMPETENCIES

• Problem-solving and supervision-following skills.

• Time management, deadline adherence, and legible writing.

• Software proficiency (property management systems, Microsoft Office Suite, web browsing).

• Collaborative teamwork and professional relationship management with vendors, residents, and co-workers.

• Verbal, written, and interpersonal communication skills for diverse backgrounds.

• Budget monitoring and negotiation tactics.

• Commitment to organization mission, values, and flexibility with changing work plans.

• Proactive initiative, professional appearance, and valid driver's license with car access for errands.

• Comprehension of complex regulations and willingness to travel for training. SUPERVISORY RESPONSIBILITIES Yes WORK ENVIRONMENT Office or building environment with flex schedule availability after 90 days (such as four 10-hour days). TRAVEL REQUIRED Limited for local errands, property travel, and periodic out-of-town training events. EDUCATION AND EXPERIENCE

• Education: High school diploma or equivalent required; property or real estate management training preferred.

• Experience: 1 to 2 years of hospitality, office management, or administrative experience, or professional training substitute. ADA REQUIREMENTS

• Physical: Moderate manipulative tasks like typing and writing; ability to walk, stand, and sit for extended periods; occasional lifting up to 25 pounds.

• Sensory: Reading documents and computer screens; distinguishing normal background sounds for phone calls and interactions; clear English communication.

• Cognitive: Concentrating on intense detail despite interruptions, attending to tasks for 1 hour or more, processing multiple ideas, and remembering assignments over several days.

• Environmental: Dust, potential loud noises, screen glare, heat, and air conditioning.

• Equipment: Computers, mice, keyboards, scanners, telephones, copiers, and fax machines. VALUES-BASED BEHAVIORS

• Listens attentively, asks clarifying questions, and shows compassion for others' life circumstances.

• Works collaboratively in teams, includes employees in joint problem-solving, and encourages teamwork.

• Seizes personal and professional development opportunities.

• Arrives prepared and on time, honors commitments, and meets deadlines.

• Proactively collaborates with other work groups and outside organizations.

• Safeguards confidential coworker matters and proprietary company information.

• Follows rules and policies while positively contributing to changes.

• Communicates courteously, sets clear expectations, and addresses issues directly and respectfully.

• Reinforces core values of Respect, Trust, and Dignity. CULTURE & VALUES At Northwest Real Estate Capital Corp. and Tamarack Property Management Co., values and behaviors guide daily work and decisions. Respect, Integrity, Trust, and Accountability (RITA) build trusting relationships where employee goals and aspirations are valued alongside their work.