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PRPeakMade Real Estate
PeakMade Real Estate•Real Estate

Assistant Manager of Operations and Leasing

Location

Louisville, Kentucky, United States

Work type

Onsite

Employment

Full Time

Experience

3-5 years

Compensation

Compensation not disclosed

Posted

2d ago

Summary and responsibilities

Role overview

Summary

The Assistant Manager of Operations and Leasing is an onsite leadership role responsible for collaborating with the property manager to achieve revenue, occupancy, resident retention, and leasing goals. This role ensures smooth financial functions and day-to-day operations, providing world-class service to residents.

The Assistant Manager of Leasing and Operations is an onsite leader that plays a key role in the success of the asset. This invaluable role collaborates with the property manager to ensure creative targeted campaigns and events are executed and align with the PeakMade brand. Through a collaborative effort you will work with the onsite team to achieve established revenue, occupancy, resident retention and leasing goals.

You will be a pinnacle part in the property’s success by ensuring that the financial functions and day to day operations are running smoothly and efficiently. The Property Manager will be reliant on this role to be their right hand in all things operations to ensure world-class service for our residents.

Who You Are:

  • Tenacious. You are determined to succeed and motivated by the success of your team and community.

  • Flexible. You’re able to adapt and manage through a fast paced, constantly changing environment.

  • A leader. You have the ability to lead by example, own your role and demonstrate the Peak mindsets in every situation you come across.

  • Technically savvy. You can navigate through various social media platforms, Microsoft applications and property management software

  • Customer focused. You value your relationships and are passionate about making people your top priority in everything you do. You treat your team, residents and communities with respect.

What You’ll Do:

  • Assist in preparation and processing of all leases and related paperwork for approval by property manager

  • Assist the property manager in preparation of weekly and monthly reporting requirements

  • Responsible for helping property meet budgeted revenues, expenses, and Net Operation Income

  • Assist in the recruiting and interviewing process

  • Write up and file services requests from residents upon receipt, and take necessary steps to ensure timely response by appropriate staff

  • Assist with supervising the maintenance staff in scheduling and, and when necessary, directly scheduling property repairs with outside contractors as needed

  • Address complaints and resolve issues in a timely and professional manner

  • Assist with leasing responsibilities to maximize occupancy

  • Participate in quarterly property inspections as well as during move-in and move-out

  • Assist in maintaining key control of occupied and vacant units

  • Assist with the development and execution of annual marketing plans within budget

  • Lead and develop full time and part time leasing staff; Assist in the recruiting and interviewing process

  • Utilize the established sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve the budgeted occupancy

  • Stay current and knowledgeable with leasing and marketing trends

  • Supervise the planning, preparation, and implementation of lease up events, renewal parties, property events, competitions, and Resident Programs

  • Utilize knowledge of trending marketing techniques to impact sales and leasing efforts

  • Give informative property tours to potential prospects onsite and create value add by anticipating needs and addressing concerns the customer hasn’t even thought of yet

  • Lease and renew beds/apartments via in person, on the phone or online

What You’ll Need:

  • Previous experience in the property management industry

  • A high school diploma or equivalent.

  • Communication skills that foster an environment of connection and belonging, teamwork and productivity.

  • The knowledge of operation and financial concepts such as: budgeting, revenue, and NOI.

  • Ability to create a respectful sense of urgency with rent collection

  • Impeccable attention to detail and strong organization skills.

  • A willingness to learn and an openness to feedback, coaching & mentorship.

Updated 2d ago

Candidate fit

Skills and qualifications

Additional skills

Property Management • 1+ yrs
Leasing • 1+ yrs
Budgeting • 1+ yrs
Revenue Management • 1+ yrs
Net Operating Income (NOI) • 1+ yrs
Leadership • 1+ yrs
Communication • 1+ yrs
Organizational Skills • 1+ yrs

Experience

3-5 years

How this role is positioned

Role classification

Job domains

Operations

Industries

Real Estate & PropTech

Employment

Full Time

Contract duration

Permanent

Hiring type

Direct

Global hiring

Location specific

Offer details

Compensation and benefits

Compensation

Compensation not disclosed

VisibilityShared on listing
CurrencyUSD
PeriodYearly

Benefits and perks

Paid Parental Leave
401(k) Matching

Location, schedule, and role shape

Work setup

Work conditions

Primary locationLouisville, Kentucky, United States
Work typeOnsite
Global hiringNo

Bandwidth profile

peopleHigh • 9/10
physicalMedium • 5/10
cognitiveHigh • 8/10
executionHigh • 9/10
creativityMedium • 7/10
uncertaintyMedium • 6/10
communicationHigh • 9/10

Context on the employer

Company snapshot

Company

PeakMade Real Estate

Team size

Growing team

Location

Louisville, Kentucky, United States

PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US. Our working environment is fun, collaborative, forward-thinking and purposeful.

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Assistant Manager of Operations and Leasing

Louisville, Kentucky, United States • Full Time