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Assistant Manager
Location
Memphis, Tennessee, United States
Work type
Onsite
Employment
Full Time
Experience
2+ years
Compensation
$26 - $27 per hour
Posted
2d ago
Summary and responsibilities
Role overview
Summary
The Assistant Manager supports the Property Manager in daily operations, focusing on lease administration, tenant relations, and maintenance coordination. This role requires strong leadership and a commitment to excellent resident service, offering a growth opportunity in property management.
Job Summary:
The Assistant Manager will support the Property Manager in the daily operations of The Trails at Mt. Moriah Apartments. This role requires strong leadership skills and a commitment to providing excellent service to our residents. The Assistant Manager will assist in overseeing property management tasks, including lease administration, tenant relations, and maintenance coordination. This position is a fantastic opportunity for someone looking to take the next step in their property management career.
Key Responsibilities:
Assist the Property Manager in the day-to-day operations of the apartment community.
Uphold and enforce community policies and procedures while ensuring compliance with local, state, and federal laws.
Provide exceptional customer service to residents and prospective tenants, addressing inquiries and resolving issues promptly.
Assist in leasing apartments, including marketing vacant units, conducting property tours, and processing applications.
Perform administrative tasks such as maintaining tenant records, preparing reports, and managing lease agreements.
Coordinate maintenance requests and follow up to ensure timely resolutions.
Help oversee the community’s budget and financial performance, including rent collections and expense management.
Lead staff in the absence of the Property Manager, providing training, support, and guidance to team members.
Organize and participate in community events to enhance resident engagement and satisfaction.
Conduct regular property inspections to ensure quality standards are maintained.
Qualifications:
High School diploma or equivalent required; Bachelor’s degree in Business Administration, Hospitality, or related field preferred.
2+ years of experience in property management or a customer service role; prior experience in an assistant manager position is a plus.
Strong knowledge of property management software and Microsoft Office Suite.
Excellent communication and interpersonal skills, with the ability to build rapport with residents and staff.
Strong organizational and time management abilities with a proactive approach to problem-solving.
Ability to work flexible hours, including evenings and weekends as needed.
A valid driver’s license and reliable transportation.
What We Offer:
Competitive salary and performance-based incentives.
Comprehensive benefits package, including health, dental, and retirement plans.
Opportunities for professional development and career advancement.
A supportive and inclusive work environment.
Updated 2d ago
Candidate fit
Skills and qualifications
Additional skills
Experience
2+ years
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
$26 - $27 per hour
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
The Trails at Mt. Moriah Apartments
Team size
Growing team
Location
Memphis, Tennessee, United States
The Trails at Mt. Moriah Apartments is a premier residential community dedicated to providing a comfortable, welcoming home for our residents. We pride ourselves on our commitment to excellent customer service and maintaining a high standard of living for our tenants.
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Assistant Manager
Memphis, Tennessee, United States • Full Time