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TTThe Trails at Mt. Moriah Apartments
The Trails at Mt. Moriah Apartments•Residential Property Management

Assistant Manager

Location

Memphis, Tennessee, United States

Work type

Onsite

Employment

Full Time

Experience

2+ years

Compensation

$26 - $27 per hour

Posted

2d ago

Summary and responsibilities

Role overview

Summary

The Assistant Manager supports the Property Manager in daily operations, focusing on lease administration, tenant relations, and maintenance coordination. This role requires strong leadership and a commitment to excellent resident service, offering a growth opportunity in property management.

Job Summary:
The Assistant Manager will support the Property Manager in the daily operations of The Trails at Mt. Moriah Apartments. This role requires strong leadership skills and a commitment to providing excellent service to our residents. The Assistant Manager will assist in overseeing property management tasks, including lease administration, tenant relations, and maintenance coordination. This position is a fantastic opportunity for someone looking to take the next step in their property management career.

Key Responsibilities:

  • Assist the Property Manager in the day-to-day operations of the apartment community.

  • Uphold and enforce community policies and procedures while ensuring compliance with local, state, and federal laws.

  • Provide exceptional customer service to residents and prospective tenants, addressing inquiries and resolving issues promptly.

  • Assist in leasing apartments, including marketing vacant units, conducting property tours, and processing applications.

  • Perform administrative tasks such as maintaining tenant records, preparing reports, and managing lease agreements.

  • Coordinate maintenance requests and follow up to ensure timely resolutions.

  • Help oversee the community’s budget and financial performance, including rent collections and expense management.

  • Lead staff in the absence of the Property Manager, providing training, support, and guidance to team members.

  • Organize and participate in community events to enhance resident engagement and satisfaction.

  • Conduct regular property inspections to ensure quality standards are maintained.

Qualifications:

  • High School diploma or equivalent required; Bachelor’s degree in Business Administration, Hospitality, or related field preferred.

  • 2+ years of experience in property management or a customer service role; prior experience in an assistant manager position is a plus.

  • Strong knowledge of property management software and Microsoft Office Suite.

  • Excellent communication and interpersonal skills, with the ability to build rapport with residents and staff.

  • Strong organizational and time management abilities with a proactive approach to problem-solving.

  • Ability to work flexible hours, including evenings and weekends as needed.

  • A valid driver’s license and reliable transportation.

What We Offer:

  • Competitive salary and performance-based incentives.

  • Comprehensive benefits package, including health, dental, and retirement plans.

  • Opportunities for professional development and career advancement.

  • A supportive and inclusive work environment.

Updated 2d ago

Candidate fit

Skills and qualifications

Additional skills

Property Management Software • 1+ yrs
Microsoft Office Suite • 1+ yrs
Customer Service • 1+ yrs
Communication • 1+ yrs
Interpersonal Skills • 1+ yrs
Organizational Skills • 1+ yrs
Time Management • 1+ yrs
Problem-solving • 1+ yrs

Experience

2+ years

How this role is positioned

Role classification

Job domains

Operations
Administration
Real Estate & Facilities

Industries

Real Estate & PropTech

Employment

Full Time

Contract duration

Permanent

Hiring type

Direct

Global hiring

Location specific

Offer details

Compensation and benefits

Compensation

$26 - $27 per hour

VisibilityShared on listing
CurrencyUSD
PeriodHourly

Location, schedule, and role shape

Work setup

Work conditions

Primary locationMemphis, Tennessee, United States
Work typeOnsite
Global hiringNo

Bandwidth profile

peopleHigh • 8/10
physicalMedium • 5/10
cognitiveMedium • 7/10
executionHigh • 8/10
creativityMedium • 5/10
uncertaintyMedium • 6/10
communicationHigh • 8/10

Context on the employer

Company snapshot

Company

The Trails at Mt. Moriah Apartments

Team size

Growing team

Location

Memphis, Tennessee, United States

The Trails at Mt. Moriah Apartments is a premier residential community dedicated to providing a comfortable, welcoming home for our residents. We pride ourselves on our commitment to excellent customer service and maintaining a high standard of living for our tenants.

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Assistant Manager

Memphis, Tennessee, United States • Full Time